"The way car buying should be"
- A V
My husband and I had an absolutely incredible car buying experience with Otis Ford. Thank you to Jeff Plitt, Lou Caponi, Jeff Winter and Carl Vail for their professionalism, kindness and truly above and beyond service. We had been incredibly anxious about purchasing a vehicle, weighed down by the stereotypes of fast talking high pressure car sales, and entered this experience with a ton of apprehension. Our experience at Otis Ford was the opposite of all the bad things we had read about purchasing a vehicle. All the staff we dealt with were patient, put zero pressure on us, were quick to answer our questions and address our concerns. Due to our own schedule and things that came up on our end, we had to change the (already agreed upon) delivery plans with Otis at the last minute and they accommodated those changes with grace and not a single iota of frustration or hesitation. We had traveled quite a way to come to Otis, but it was worth every mile of travel and we will definitely come back when we purchase our next vehicle. We can't imagine going anywhere else. We've had our car a few days now, and are so pleased. We got an incredibly fair price on the car, it was in absolutely excellent condition and it's been a dream to drive. If you are looking for a hassle free car buying experience, Otis Ford should be your first stop, and it will probably also be your last. From start to finish, everything about buying a car here was awesome.
We really can't say enough good things about this dealership! Thank you to all the staff at Otis Ford for making buying a car such a good experience!
Employees Worked With
Other Employees :
"Platinum Explorer 2020"
Tom Otis, Tom Silon, and Lou Capone gave me a comparable vehicle to use while I waited for my car to be fixed. I have been a customer for 10 years, and would highly recommend this dealership for sales and repairs.
"Truly A pleasure! "
I can't thank Jeff Plitt and Tom Otis IV enough. They made my experience easy, enjoyable, and quick. They found me the best deal possible and made sure my car suited my needs. They found me a car that got great mileage for my long commute, and taught me how to use all of the safety features possible. Im glad they are local, reliable, and so knowledgeable. Thank you Otis Ford!