Carlo Ongsingco
Carlo Ongsingco at BMW of Freeport

Carlo Ongsingco | Page 8

Finance Manager

BMW of Freeport

291 West Sunrise Hwy
Freeport, NY 11520

Contact Me
4.9
111 Reviews

Dealership Experience

8 yrs, 11 mos

Languages Spoken

English English

Mandarin Mandarin

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4.9

111 Reviews

Write a Review

111 Reviews of Carlo Ongsingco

December 17, 2020

Dealership Rating
Employee Rating

Simply cannot say enough regarding the professionalism of Carlo Ongsingco before, during, and after our X5 purchase from Freeport BMW. There was never a text message or e mail that went unanswered! Carlo’s a More

by veryhappyowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2020

BMW of Freeport responded

Thank you for taking the time to write an outstanding review! We are happy to hear you're satisfied with the high level of customer service you received with Carlo and with your purchase. We hope you continue to love your new X5! Please do not hesitate to reach out to us when we can work with you down the road!

December 02, 2020

Dealership Rating
Employee Rating

Carlo is an absolute pleasure. I was offered an early lease renewal and Carlo made the transition seamless. He's extremely professional and very knowledgeable with regards to the vehicles and the packa More

by jackval5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2020

BMW of Freeport responded

Thank you for the amazing review. We will be sure to thank Carlos for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit.

December 01, 2020

Dealership Rating
Employee Rating

Carlo made the entire purchase experience seamless from start to finish - I would highly recommend going to Freeport BMW and asking for Carlo if you’re in the market for a car. More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2020

BMW of Freeport responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlo met your expectations. Thank you again for choosing BMW of Freeport, we look forward to having you as one of our valued customers for many more years to come! Congratulations and happy driving!

November 12, 2020

Dealership Rating

Scam...... this is bait and switch dealership. I went there for online deal, later they said the car was just sold while this car listed online for over coupe months. Just sold before I arrived? Hard to More

by m3ericchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 24, 2020

BMW of Freeport responded

Hello, I am concerned to learn about your disappointment related to any miscommunication about the availability of the vehicle in question. Your feedback is important to us and we would appreciate the opportunity to discuss this with you further. If you would like to share your contact information with me, I will have a manager reach out to discuss your concerns. Thank you. Best, Gregg Vitello General Manager gvitello@bmwoffreeport.com

November 12, 2020

Dealership Rating
Employee Rating

Pressure free!!! That is how I would describe Carlo Ongsingco of Freeport BMW. An outstanding salesman that listens and understands, instead of pushing his own agenda. And best of all, he was always up More

by BMW Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2020

BMW of Freeport responded

Hi there, thanks for the kind words! We're glad to hear Carlo and our team has given you excellent service. Congratulations on your new X3! We are here anytime you need help.

October 29, 2020

Dealership Rating
Employee Rating

Carlo was amazing in my search for a new vehicle. He definitely went above and beyond to get my new car. He assisted me previously on a BMW and I was satisfied then. He is a professional that goes abov More

by nikkiemarie81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2020

BMW of Freeport responded

Thank you for your 5-star review. We will be sure to thank Carlo for you. If there is ever anything else you need, feel free to reach out to us. Have a great day.

May 21, 2020

Dealership Rating
Employee Rating

Fantastic Experience Carlo was excellent in his professionalism and service. He made the experience very personal and took all the steps to ensure my questions were answe More

by tococu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: All others involved in this transaction

May 22, 2020

BMW of Freeport responded

Thank you for taking the time to write a review! We're glad to hear that Carlo was able to help you find a great car and was able to make the overall experience at our dealership excellent and smooth. Enjoy your new ride! Don't hesitate to reach out when we can help you again down the road!

May 20, 2020

Dealership Rating
Employee Rating

Professional & curtious Carlo our sales Rep. was extremely professional, diligent and courteous. He was prompt to answer any questions we had and very helpful with concerns More

by mdasilva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2020

BMW of Freeport responded

Thank you for the great review. We will be sure to thank Carlo for providing you with excellent service. We look forward to working with you again.

May 08, 2020

Dealership Rating
Employee Rating

Excellent Service Due to the pandemic, I was not able to initially go into the dealership, but I still had a very good seamless buying experience. Carlo was very profe More

by Sterlingk06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2020

BMW of Freeport responded

We love knowing that you had a seamless buying experience with us! Thank you for the kind review. Carlo was happy to work with you and congratulations on your new ride!

April 18, 2020

Dealership Rating
Employee Rating

Great experience Pleasure to work with Carlo, he is very attentive, professional and reliable; the best car buying experience I had so far comparing several BMW dealer More

by mlevinmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2020

BMW of Freeport responded

Thanks for your great feedback for us, Carlo. We are so glad to know you had the best car buying experience so far. Please do not hesitate to let us know if we can assist you again with anything else. We are always here to help!

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