Carlos Alejo | Page 19

We enjoy our service manager working with us. He gets to know us and our vehicle and understands what works for us. The more this dealership can do to foster personal relationships, the better th He gets to know us and our vehicle and understands what works for us. The more this dealership can do to foster personal relationships, the better things will be. When they work against such, we will go elsewhere. More

by doubloonmain Verified Customer Verified Customer

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Very good customer service. They let you know exactly what's happening with your car at all times. And they are extremly friendly! Keep up the good work! They let you know exactly what's happening with your car at all times. And they are extremly friendly! Keep up the good work! More

by F.ZEREH3 Verified Customer Verified Customer

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Josh was awesome, he was very professional, they were able to get the issue solved and my car is as good as new. able to get the issue solved and my car is as good as new. More

by Sam Verified Customer Verified Customer

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Services advisor they are good , but management are bad, waiting for parts over 2 months and always receiving excuses until one day that I called and threaten them to hire attorney to fix my issue was the o waiting for parts over 2 months and always receiving excuses until one day that I called and threaten them to hire attorney to fix my issue was the only way to fix my problems, green way Kia East the king of excuses but not solutions, and in top of that they have the audacity to send me this survey and ask me to be nice to hear from me , like they did something amazing 🤣 if I don’t call them and threaten them with hiring attorneys I bet I will still waiting to resolved my problem, More

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Kia East has some serious issues when it comes to their customer service, management complaint resolution, phone calls no answered or dropped and their lenght of time in getting in and out for service. I customer service, management complaint resolution, phone calls no answered or dropped and their lenght of time in getting in and out for service. I did like the last guy (Joshua) that worked with my car service but the one before was atrocious (Carlos). More

by CCRESSWELL234 Verified Customer Verified Customer

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Had an oil change-great service -in and out in less than an hour. I was met promptly at the service entrance and the service began. Great experience an hour. I was met promptly at the service entrance and the service began. Great experience More

by climanchero Verified Customer Verified Customer

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Great fast service looked after me because I had to wait for my car excellent staff and service mechanic for my car excellent staff and service mechanic More

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Fast , friendly and welcoming. I always recommend Orlando Kia east . Been going since 2018. Great customer service. I always recommend Orlando Kia east . Been going since 2018. Great customer service. More

by WATCHCKY2K Verified Customer Verified Customer

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It's is a very good place to relax and very clean confronted chairs guit confronted chairs guit More

by HAROLDRIGHT8763 Verified Customer Verified Customer

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De que llegué al dealer Joshua fue muy amable y cortes conmigo, aunque fue un día largo para hacer cambio de aceite siempre estuve informada del estado de mi carro! conmigo, aunque fue un día largo para hacer cambio de aceite siempre estuve informada del estado de mi carro! More

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