Carlos Alfonso

our vendors attention was amazing, will definetly come back to purchase with him thank you back to purchase with him thank you More

by LILIAF1517 Verified Customer Verified Customer

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Wildley Casimir Took My Car and The Pathfinder Is With His Sister Michelle They Are Crooks His Sister Michelle They Are Crooks More

by JOSEPHCACCIO23 Verified Customer Verified Customer

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My first experience with the service department was not good at all. I hope future dealings go better. I made my appointment for 8:00 am. Got a reminder for 4 pm. By that time I would have had to chang good at all. I hope future dealings go better. I made my appointment for 8:00 am. Got a reminder for 4 pm. By that time I would have had to change the date if I wanted to change the time. Brought my car in for oil change and tire rotation at 3,000 miles. The sticker put in the windshield that was to remind me of my next oil change said At my next oil change was due at 66,000 miles. Ok just a slip of the fingers. The next morning when I pulled out of the driveway (NEW POURED DRIVEWAY) my husband is yelling at me because I left a big puddle of oil on the driveway. Brought my car back to the dealer service dept. and The filter wasn’t tightened. I would think tightening the filter is a very important step in an oil change. I do bring my vehicles to the dealer for service as I buy the service plans. I do hope my experience will be different next time. More

by WOLFFURY11 Verified Customer Verified Customer

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The street like a thing after a very happy wife's very happy and I like how you did business and everything was very great and thank you again y'all see you later happy and I like how you did business and everything was very great and thank you again y'all see you later More

by jpvaughan09 Verified Customer Verified Customer

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My husband and went to Nissan just to look what was new in cars. Mike Bickford came out to the parking lot and met us, I told him that we’re not ready to buy at that moment, anyway he showed us a couple ca in cars. Mike Bickford came out to the parking lot and met us, I told him that we’re not ready to buy at that moment, anyway he showed us a couple cars, then he invited us into the office, gave us a general info about the Nissan Kicks model, and got info about us, the pros and cons then we asked Mike to give us and idea in case we want to change our minds and buy the car, he gave us an offer we didn’t agree, but gave him our offer he spoke with the manager and we bought the only kicks you had at that moment. The whole transaction was based on Mike’s knowledge about the car, kind personality, politeness and knows the way to negóciate with an older couple. At our age we need a clear conversation, we found in our sales man a lot of care, good personality and knowledge about the business. We appreciated being a Nissan customers. Thank you. More

by Rosario Thompson Verified Customer Verified Customer

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Sutherlin Nissan gets me right every time I come in they make sure o get the right service for my car with very nice customer service, make sure o get the right service for my car with very nice customer service, More

by ROBINSONTRAIL84 Verified Customer Verified Customer

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Nothing but false information and the runaround from the minute I called the dealer. I called to verify the availability of a vehicle. I asked three times if the vehicle was on the lot. I was assured that i minute I called the dealer. I called to verify the availability of a vehicle. I asked three times if the vehicle was on the lot. I was assured that it was even though I was on the lot and had driven through twice and I did not see the vehicle. When I walked in, I was told the vehicle was at their sister dealership in Vero if I wanted to go see it. I said no, so I had to wait almost an hour for them to drive to Vero and retrieve the vehicle. From that point on it was nothing but headaches. I was given incorrect finance information based on my credit score, and had to ask numerous times for it to be verified. I was given a we owe for four4 new tires but soon when I went to service to have the work done, they did not have the same information that I was given. Long story short, it took almost 10 days for me to get that resolved. In their defense they did have an issue with their air compressor but the communication was extremely poor. Also, here we are 15 days later and my loan for my vehicle that I traded in still has not been paid off as of this morning. The only person who was decent was the service manager Stephan Roumain More

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Very friendly and courteous. Entered all my information and request. Explained one recall and addressed my request for transmission issues. Oil change and cooling fan issue for a Entered all my information and request. Explained one recall and addressed my request for transmission issues. Oil change and cooling fan issue for a/c. Ordered parts and estimated two day fix. More

by jack Verified Customer Verified Customer

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I am very pleased with all the sales rep they were very professional and courteous to me professional and courteous to me More

by NONE772 Verified Customer Verified Customer

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This dealership has the friendliest staff and high caliber quality of cars would definitely reccomend caliber quality of cars would definitely reccomend More

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