Carlos Alvarez | Page 21

Carlos is excellent, a friendly and honest guy. This is the second vehicle we’ve purchased from him and highly recommend him This is the second vehicle we’ve purchased from him and highly recommend him More

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Carlos is such a gentleman. He was waiting outside the door for my scheduled appointment. Always held the door open and let you go in first. Carlos is very knowledgeable about t He was waiting outside the door for my scheduled appointment. Always held the door open and let you go in first. Carlos is very knowledgeable about the cars that he sells. He is very patient. When I had to come back for another appointment, I had to reschedule that same morning due to a work zoom and he was very accommodating. I would definitely recommend Carlos to any of my friends who are looking to purchase a car. More

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In my family, we currently own 7 Toyota vehicles, All purchased from Toyota of Braintree. We will continue to go there because of the outstanding service we receive from Carlos, Ed, Joey and Eric. We wi purchased from Toyota of Braintree. We will continue to go there because of the outstanding service we receive from Carlos, Ed, Joey and Eric. We will continue going there for sales and service. This team is the best. More

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Carlos was helpful, knowledgeable, pleasant and made buying a car easy and, actually, fun! He went over the whole car and it’s new technology with me. A great car buying experience! buying a car easy and, actually, fun! He went over the whole car and it’s new technology with me. A great car buying experience! More

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I came to Toyota of Braintree and bought a 2020 new RAV4 and had a pleasant experience with Carlos Alvarez. He was easy to talk to and no pressure to make a sale. I am very happy with my new vehicle and lo and had a pleasant experience with Carlos Alvarez. He was easy to talk to and no pressure to make a sale. I am very happy with my new vehicle and looking forward to servicing my vehicle here. More

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Purchase a New Vehicle We visited several dealerships last weekend and met many sales professionals. In my opinion, Braintree Toyota ( Carlos Alvarez ) is superior . The We visited several dealerships last weekend and met many sales professionals. In my opinion, Braintree Toyota ( Carlos Alvarez ) is superior . Their staff was knowledgeable and fair. At no time during the negotiations did I feel any pressure or receive any "attitude". It was all business. More

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Great dealership, but it was the Customer Service in the end Purchased a new vehicle recently from Carlos/Toyota -- with an expensive trade in. The company was easy to deal with, and very friendly to boot. The r Purchased a new vehicle recently from Carlos/Toyota -- with an expensive trade in. The company was easy to deal with, and very friendly to boot. The real deal here was Carlos -- professional, intelligent, thorough, and approachable. He knew the vehicles top to bottom and excelled in understanding whether it was too much or too little info. He was courteous throughout the entire experience, working around my busy schedule and never applied too much pressure. In the end, this was an ideal experience. More

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Great Service The salesman I dealt with was Carlos Alvarez, he was great. Polite, Professional, Intelligent, Friendly. He knew what he was talking about. He handle The salesman I dealt with was Carlos Alvarez, he was great. Polite, Professional, Intelligent, Friendly. He knew what he was talking about. He handled everything and made the process of trading in a car and buying a much better used one, seem easy. The whole process only took a couple of hours and I was driving out of there with my newly insured, newly registered car. Everyone at the dealership was polite and friendly but Carlos stood out. In my opinion he went above and beyond what was expected. He walked me threw everything on the car all the buttons and even programmed my phone into the car's radio system. He was running back and forth solving all the little problems that pop up, but always came back to update me on the status. I can't say it enough, this guy was great and the dealership was great. It was like getting in a time machine to 20 years ago when people still cared and customer service still meant something. Carlos and Toyota of Braintree, have a customer for life. More

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Really supportive dealer Carlos is really supportive and caring. He did a through tutorial about the car and knew a bout all its detail and what I was looking for. He cared ab Carlos is really supportive and caring. He did a through tutorial about the car and knew a bout all its detail and what I was looking for. He cared about all small details to make me happy about the car and swiftly did the registration and paperwork over the weekend to help me get the car ASAP. More

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Excellent Sales department The salesman Carlos Alvares was excellent. He made purchasing a vehicle extremely easy. He was very professional. The entire process took less than The salesman Carlos Alvares was excellent. He made purchasing a vehicle extremely easy. He was very professional. The entire process took less than 4 hours. We purchased a new 2020 Rav 4 Hybrid LTD. We bought the car sight unseen as we were able to test drive the same make and model (different color) the car was delivered the following day as promised. We were complete with registration and sticker that same day. Carlos took his time explaining all the nuances and everything in the car with great detail. We will definitely purchase our next vehicle at Toyota of Braintree. More

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