Dealership Experience
8 yrs, 6 mos
Industry Experience
8 yrs, 6 mos
Languages Spoken
English
Spanish
272 Reviews
Write a Review272 Reviews of Carlos Alvarez
September 26, 2019
Great Experience Customer friendly, courteous and polite. All of my questions were answered. The entire team gave 5 star customer service. My first stop was Braintr Customer friendly, courteous and polite. All of my questions were answered. The entire team gave 5 star customer service. My first stop was Braintree Toyota. I visited two other dealerships and returned to Braintree to make my purchase. This is the second vehicle that we have purchased there and we will return. More
Other Employees Tagged: Harish "Sunny" Ahuja, Carlos Ortega, Fred Zeiba
September 11, 2019
Excellent Service Beginning the painful process of purchasing a new car for my wife I visited several area Toyota dealers. I decided to buy from Carlos since I felt he Beginning the painful process of purchasing a new car for my wife I visited several area Toyota dealers. I decided to buy from Carlos since I felt he was very honest and made the process seem too easy. Did I spend a little more than I had to? Yes. Was it worth it? Yes. Overall, all of the people I met at Tufankjiam we’re extremely helpful but Carlos stood out. More
Other Employees Tagged: Brian Mcgrath
August 26, 2019
2016 Rav4 Had bought a car from Quirk terrible experience. Carlos Alvarez met our expectations and exceeded them. Very happy with everything and felt like I was Had bought a car from Quirk terrible experience. Carlos Alvarez met our expectations and exceeded them. Very happy with everything and felt like I was treated as though I was part of the family. Everything was explained thoroughly. Would recommend to all my family and friends. More
Other Employees Tagged: Brian Mcgrath, Max
August 24, 2019
Helpful I had good experience helped my mom get a car she likes and also spoke Spanish very helpful since my mom dont speak English well. Thank you again. I had good experience helped my mom get a car she likes and also spoke Spanish very helpful since my mom dont speak English well. Thank you again. More
August 22, 2019
POSITIVE CAR BUYING EXPERIENCE Carlos Alvarez my car salesman was very personable and easy to work with.He listened to what I wanted in a new car and made it happen.He made my car Carlos Alvarez my car salesman was very personable and easy to work with.He listened to what I wanted in a new car and made it happen.He made my car buying experience a pleasant one.I definitely will buy another car from him in the future and I will recommend him to friends and family . More
Other Employees Tagged: Eric Francke, Carlos Ortega , Brian Mcgrath
August 21, 2019
buying car experience Carlos was great. He made sure to give me all the information that is needed on the car that is bought-went over different pricing for certain safety Carlos was great. He made sure to give me all the information that is needed on the car that is bought-went over different pricing for certain safety features that I wanted. he took his time to explain the car technology-he told me I can come back at any time if I have any questions. More
Other Employees Tagged: Eric Francke, Harish "Sunny" Ahuja , max b
August 16, 2019
Not Your Typical Dealership Experience! After doing some research on various new Toyota models, I decided to come to Toyota of Braintree, to look at a new Highlander. This part of the proces After doing some research on various new Toyota models, I decided to come to Toyota of Braintree, to look at a new Highlander. This part of the process was super easy. After walking in I was introduced to Carlos A. who was my salesperson. Carlos was very friendly throughout the entire process and took the time to go above and beyond describing the different features of the Highlander. With the help of the sales manager Carlos O., we came to a fair agreement on price fairly quickly. Arthur was my finance person and made the finance process just as quick and easy as the sales process. This was my 2nd purchase from this dealership and will definitely not be my last. Kudos to Toyota of Braintree for the quick and easy process in getting into a new Highlander! More
Other Employees Tagged: Eric Francke, Arthur Martel, Carlos Ortega
August 08, 2019
Great experience Overall had a great experience at this dealership. Carlos (salesman) was very helpful and knowledgable and helped me get the deal I was looking for. J Overall had a great experience at this dealership. Carlos (salesman) was very helpful and knowledgable and helped me get the deal I was looking for. Joey was extremely patient with the financing process, got me a good rate and helped me get an additional rebate. More
Other Employees Tagged: Eric Francke, Carlos Ortega, Joey Foy
August 08, 2019
Rav 4 Great service as well as quick and efficient....went in and walked out with car same day...everything was thoroughly explained and made clear for me.. Great service as well as quick and efficient....went in and walked out with car same day...everything was thoroughly explained and made clear for me...i was made to feel that my best interests were in priority as to the dealership and i was overall very satisfied More
Other Employees Tagged: Eric Francke, Arthur Martel, Fred Zeiba
August 05, 2019
Easy! Car shopping is one of the least favorite things of mine but it had to be done. I met Carlos when we arrived and asked him about driving Rav4. From Car shopping is one of the least favorite things of mine but it had to be done. I met Carlos when we arrived and asked him about driving Rav4. From that point on, Carlos was easy to work with, friendly and knowledgeable but most importantly for me, not pushy. As much as I liked the test drive of the car, I had to check out others. As much as he wanted my business, he didn't try to give me lines just to prevent me from doing what I said I wanted and needed to do before deciding on a car. I respect that. I did end up returning to Toyota and had met the rest of the team. They were all friendly and helpful and each experience I had with them had all been pleasant. The entire process was just easy and not as excruciating as I always feel at a car dealership. More
Other Employees Tagged: Carlos Ortega, Fred Zeiba , Phil

