Carlos Amezcua

Their sales process was low pressure, but I could tell that the associates cared about making sure that we had a good experience and that we had peace of mind as we purchased a pre-owned vehicle. that the associates cared about making sure that we had a good experience and that we had peace of mind as we purchased a pre-owned vehicle. More

by joshmirh Verified Customer Verified Customer

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Darren with Oakes Kia was phenomenal to work with. Oakes was very knowledgeable, non-pushing and went above and beyond to help us find the perfect vehicle. Oakes was very knowledgeable, non-pushing and went above and beyond to help us find the perfect vehicle. More

by camcguinness44 Verified Customer Verified Customer

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I would never ever, ever, ever, recommend buying from here. Especially as a woman. They lied to myself and my husband on several occasions. They had posted my trade in online before I even traded my v here. Especially as a woman. They lied to myself and my husband on several occasions. They had posted my trade in online before I even traded my vehicle in. They were condescending and rude. They wanted to explain how the car buying purchase worked as if i was a chikd while they didn't even provide me with a temporary tag for the vehicle I purchased and drove off the lot. They made up a sob story about how the finance manager's mother was dying and that's why they couldn't provide me with a payoff check for my trade in. Then told me a check would be there at a later time. Then when I drove over an hour and another state a way, told me they hadn't even processed my sale. After they had my trade in for sale on their lot. After they had me sign my trade in over to them. They also said they would not speak with me because my husband signed for the vehicle we were purchasing. But took the trade in with my name on it. The two female employees were the worst to deal with. KAREN and another lady. More

by jeraldz80 Verified Customer Verified Customer

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They were all very nice to us! Every thing was told to us so we could understand. Every thing was told to us so we could understand. More

by lhenderson65 Verified Customer Verified Customer

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Jacob was my sales contact and he made all the difference. He didn't rush me. He was honest. I literally never bought a car without crying before. Chris made me laugh about 5 times while getting t difference. He didn't rush me. He was honest. I literally never bought a car without crying before. Chris made me laugh about 5 times while getting the finances hammered out. Both were extremely knowledgeable and pleasant. If anyone wants to buy a vehicle, they should go to Oakes Kia. More

by valerie.wolf Verified Customer Verified Customer

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They were all very nice to me. Answered all of my questions.When I get ready for a car again I will be back. Answered all of my questions.When I get ready for a car again I will be back. More

by lhenderson65 Verified Customer Verified Customer

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Darren and lyric were very helpful and informative! This made my car buying experience easier than most This made my car buying experience easier than most More

by amylizz08 Verified Customer Verified Customer

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Fast, easy! Kevin was great! Didn’t spend more than 2 hours buying my new vehicle! Kevin was great! Didn’t spend more than 2 hours buying my new vehicle! More

by huffmiller2563 Verified Customer Verified Customer

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The price was right after a few months of negotiations. The communication process was terrible. I tried calling and never got an answer or a call back. Only way Oakes would respond is by text. If you The communication process was terrible. I tried calling and never got an answer or a call back. Only way Oakes would respond is by text. If you can get a good price on a car then buy it. But, don’t expect anything after the sale closes. More

by mickeyc55 Verified Customer Verified Customer

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Second Kia purchased. Kevin was wonderful to work with. He listened to want I wanted. Kevin was wonderful to work with. He listened to want I wanted. More

by mhaughey Verified Customer Verified Customer

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