Carlos Bello
Carlos Bello at Subaru of Utica

Carlos Bello

Service Technician

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

Contact Me
4.5
19 Reviews
4.5

19 Reviews

Write a Review

19 Reviews of Carlos Bello

March 08, 2026

Dealership Rating
Employee Rating

Everyone was very nice and helpful. The wait was not long at all and facilities were very clean. More

by THANATOZ19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Subaru of Utica responded

We appreciate your positive feedback, Thanatoz19. Thank you for your support of Subaru of Utica!

January 10, 2026

Dealership Rating
Employee Rating

Excellent service from the check-in desk(Casandra) to all aspects. Loved the video. Had to ask to have car washed. I am pleased. Talked t Alen Hutchins told him I was pleased More

by JAO911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Subaru of Utica responded

We're delighted you had an excellent service experience with Casandra, Allen, and our team at Subaru of Utica. Your feedback is appreciated, and we'll see you next time!

Jan 12, 2026

JAO911 responded

Thanks again for the excellent service. I appreciate your entire staff.

January 08, 2026

Dealership Rating
Employee Rating

Everyone is always helpful and willing to answer any questions you may have. Appointments are always o time. More

by PATCARNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Subaru of Utica responded

We’re happy our team answers all your questions and keeps your appointments on schedule! We appreciate your business at Subaru of Utica.

December 04, 2025

Dealership Rating
Employee Rating

We scheduled a transmission flush and service with Subaru of Utica. I picked up the car and noticed the trans fluid was the same color (brownish red) so I called and asked if they did the work and was assure More

by dpalmer315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 08, 2025

Subaru of Utica responded

We aim to provide thorough and transparent service, so it's concerning to see your comments. If you could reach out to me directly, I would like to better understand the details of your visit and make this right. Thank you. Billy Melendez - Service Manager - bmelendez@carbonecars.com

October 28, 2025

Dealership Rating
Employee Rating

I did not leave a happy camper. Why is Dan Perkins still listed as your service Mgr on this pg. Show lack of attention to detail. More

by GLABROUS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 30, 2025

Subaru of Utica responded

Thank you for your feedback. We're sorry to hear that your experience wasn't satisfactory, and we take your comments seriously. If there's anything specific you'd like to discuss, please reach out at any time. Thank you, Billy Melendez - Service Manager - bmelendez@carbonecars.com

September 29, 2025

Dealership Rating
Employee Rating

Kind, professional, and informative. Outstanding service!!! I love the video documentation of the car while the technician explains. More

by TERESAMARIE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Tyler Basset

Sep 30, 2025

Subaru of Utica responded

We’re glad you liked the video updates and informative service! Thank you for choosing Subaru of Utica.

September 06, 2025

Dealership Rating
Employee Rating

Brought in our 2019 Outback for oil change & tire rotation. It was quick and the service man at the desk, Tyler, was great! We looked at new Outback’s. But unfortunately, my husband doesn’t thin More

by DYUENGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Subaru of Utica responded

Thank you for sharing your fantastic feedback about your recent visit to Subaru of Utica! We're so glad Tyler took excellent care of you during your service appointment. We're sorry to hear you're not loving the 2026 Outback, but whenever you’re ready to upgrade from your 2019, we’ll be here to help! Safe travels until then!

August 04, 2025

Dealership Rating
Employee Rating

Best place to service vehicle at! Definitely will be coming again! They are very fast More

by CAYLEECROSSMAN05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Subaru of Utica responded

Thank you for your kind words about our service team at Subaru of Utica. See you again soon!

July 19, 2025

Dealership Rating
Employee Rating

Very courteous service. Completed the work in a timely manner. They have a very nice waiting area a TV and drinks! More

by RETMIL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Subaru of Utica responded

Thank you for the great review! We appreciate your business and hope to see you again at Subaru of Utica.

October 30, 2024

Dealership Rating
Employee Rating

My potential work is always explained in detail with upfront pricing. Subaru America and the local branch is easy to work with and guarantee their work! More

by JMICHEL7249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Subaru of Utica responded

We love to read reviews like yours. We're glad you had such a positive experience with us. Thank you for choosing Subaru of Utica. If you need anything else at all, you can always call us or stop by. We're here to help!

1

Dealership Inventory (291 Vehicles)

new 2025 Subaru Forester Hybrid car, priced at $38,999
2025 Subaru Forester Hybrid
new
Whc exterior
Automatic
All-wheel Drive
used 2021 Nissan Murano car, priced at $19,471
2021 Nissan Murano
used
Pearl White Tricoat exterior
Automatic
All-wheel Drive
used 2022 Subaru Legacy car, priced at $21,651
2022 Subaru Legacy
used
Crystal Black Silica exterior
Automatic
All-wheel Drive
used 2020 Jeep Renegade car, priced at $19,000
2020 Jeep Renegade
used
Glacier Metallic Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Subaru Outback car, priced at $39,706
2026 Subaru Outback
new
Cb7 exterior
Automatic
All-wheel Drive
used 2017 Subaru Crosstrek car, priced at $13,819
2017 Subaru Crosstrek
used
Venetian Red Pearl exterior
Automatic
All-wheel Drive