Carlos Carroll
Carlos Carroll at Pat Lobb Toyota of McKinney
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Carlos Carroll | Page 5

Internet Sales Assistant Manager

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

Contact Me
5.0
48 Reviews

Dealership Experience

3 yrs, 11 mos

Industry Experience

3 yrs, 11 mos

Languages Spoken

English English

5.0

48 Reviews

Write a Review

48 Reviews of Carlos Carroll

March 09, 2021

Dealership Rating
Employee Rating

Staff was very attentive, courteous and seemed to value my time. Could not expect better service. Cannon was very well mannered and knowledgeable about his responsibilities. More

by fainbutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mel Williams , Brian Brown, Cannon Campbell

Mar 10, 2021

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with Cannon and the rest of our team. We're glad to hear we delivered such a great experience! “The Right Choice” Pat Lobb Management Team

March 05, 2021

Dealership Rating
Employee Rating

Me and my fiancé have been looking at cars all over McKinney at every dealership imaginable. We found a car around midnight on the Toyota of McKinney website and decided to go to the online chat box. W More

by Kelly.mateer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sid Waldrop, Brian Salm

Mar 06, 2021

Pat Lobb Toyota of McKinney responded

Congratulations on your new vehicle! We are so glad that Carlos had the opportunity to work with you, and that he and the team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! “The Right Choice” Pat Lobb Management Team

February 28, 2021

Dealership Rating
Employee Rating

HUGE WASTE OF TIME!!!! Do NOT come here!!!!!! They had gave us an offer on a vehicle and we were still in negotiations and were told from the beginning they would beat our other offer and at first we’re t More

by jimena_jasmine2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: He said his name is Matt but there is no Matt listed here that looks like the “manager” we spoke with

Mar 17, 2021

Pat Lobb Toyota of McKinney responded

Hello Jasmine, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. Pat Lobb Management Team 214-544-8696 socialmedia@toyotaofmckinney.com

October 10, 2020

Dealership Rating
Employee Rating

Salesman was great. I just don’t know what to think about service department taking more than 3 days to fix a part a new car that they had on hand. More

by jmb322432
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 27, 2020

Pat Lobb Toyota of McKinney responded

Thank you for your kind comment regarding your sales experience. We apologize, however, that we missed the mark on your car's service. Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to me directly. Pat Lobb Management Team 214-544-8696 socialmedia@toyotaofmckinney.com

October 07, 2020

Dealership Rating
Employee Rating

Our sales person, Carlos, was very responsive and friendly throughout the whole process. We did not have to haggle much at all and got a good deal on our Certified Pre Owned SUV. I purchased my last More

by AATX2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Jirani

Oct 07, 2020

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new SUV! We will share your comments with Carlos and our team, and we look forward to working with you again. “The Right Choice” Pat Lobb Management Team

September 05, 2020

Dealership Rating
Employee Rating

Carlos helped answer our questions on my son’s new Tacoma and got us in and out quickly. All of the folks at the dealership were very friendly. I will definitely go back to Carlos and and Pat Lobb Toyota for More

by jawbrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Perez , Easy Newsome

Sep 07, 2020

Pat Lobb Toyota of McKinney responded

Hello, Thank you for sharing your experience with us! We're happy to hear it went well working with Carlos and hope you enjoy your new Tacoma. We truly appreciate your feedback! “The Right Choice” Pat Lobb Management Team

August 05, 2020

Dealership Rating
Employee Rating

Sid and Carlos made shopping for a Brand New 2021 Toyota Corolla Hybrid. We recently bought a Tacoma a few months back age had an excellent experience that we had to go back to Pat Lobb Toyota. Service is g More

by Richiesartwork
Recommend Dealer
Yes

Other Employees Tagged: Matt Jirani , Sid Waldrop

Aug 06, 2020

Pat Lobb Toyota of McKinney responded

Thanks for your feedback on your recent visit to Pat Lobb Toyota of Mckinney. I'm glad to hear that Sid and Carlos were able to assist you with choosing your 2021 Toyota Corolla Hybrid and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! “The Right Choice” Pat Lobb Management Team

July 31, 2020

Dealership Rating
Employee Rating

2020 Highlander Purchase The buying process was smooth and quick. Chuck was great to work with. This is the second Highlander that we have purchased at Pat Lobb. More

by Kenny Ewert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Nguyen , Chuck Warner

Jul 31, 2020

Pat Lobb Toyota of McKinney responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Pat Lobb Toyota of Mckinney again! We look forward to having you as one of our valued customers for many more years to come! “The Right Choice” Pat Lobb Management Team

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