80 Reviews
Write a Review80 Reviews of Carlos Cave
January 10, 2024
I bought a 9 year old RX 350 that was well maintained by the dealership. Everyone that I encountered was friendly, courteous, professional and highly knowledgeable. Price was very reasonable. Since I was bu the dealership. Everyone that I encountered was friendly, courteous, professional and highly knowledgeable. Price was very reasonable. Since I was buying a Lexus from a Lexus dealer, they were able to offer me a variety of extended warranties, which gave me the peace of mind that I was looking for. More
Other Employees Tagged: Kevin Keon
December 23, 2023
We are by car in this store, the manager is really polite and all explaining, We were satisfied. and all explaining, We were satisfied. More
Other Employees Tagged: Ernie Wassersleben, David J. Toves, Jerod Horch, Kyle Reid, Jared Ivey
December 21, 2023
Difference of opinion between the sales representative Carlos, and the I. T. guy. Carlos insisted the vehicle had a feature and the I.T. guy insisted that it did not; couldn’t agree. Asked to get a cal Carlos, and the I. T. guy. Carlos insisted the vehicle had a feature and the I.T. guy insisted that it did not; couldn’t agree. Asked to get a call back from the manager to settle this and no one called us back. Took the vehicle to Roseville Lexus dealer and problem was solved. It turns out, the vehicle DID have the feature, it just wasn’t turned on. More
Other Employees Tagged: IT guy.
December 15, 2023
Starting with Carlos I was thinking of buying my car from Valley Lexus because I worked with them before, however they didn’t listen, I looked around and saw that Lexus of Sacramento just got a car so I emai Valley Lexus because I worked with them before, however they didn’t listen, I looked around and saw that Lexus of Sacramento just got a car so I emailed late Friday was surprised Carlos responded right away so I came in Saturday and Jarod was great I needed this car for my business not personal the team made it work from Jarod to Kal your financing Manager he was fantastic I’m very impressed with the whole experience and I will be loyal to Lexus of Sacramento!!! Normally I don’t leave a long review however if your considering a vehicle I would definitely recommend you talk with Lexus of Sacramento first!!! David Mckeehen Carmichael Ca. 12/15/2023 More
Other Employees Tagged: Jerod Horch
December 05, 2023
Did not solve an issue with low tire pressure recurring. Did not provide a replacement protector for a wheel housing promised to me at sale a few months ago. Service personnel were not helpful when I poin Did not provide a replacement protector for a wheel housing promised to me at sale a few months ago. Service personnel were not helpful when I pointed out that there must be a reason for the tire pressure loss. overall very dissatisfied. More
November 21, 2023
Lexus of Sacramento made our car buying experience fun, fast and fair! We rate them 5 stars! fast and fair! We rate them 5 stars! More
Other Employees Tagged: Kevin Keon, Patrick Castano