Carlos Cave
Carlos Cave at Lexus of Sacramento
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Carlos Cave | Page 3

Sales Consultant

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.9
84 Reviews
4.9

84 Reviews

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84 Reviews of Carlos Cave

December 15, 2023

Dealership Rating
Employee Rating

Really enjoyed working with Carlos. He was professional and helpful. Straightforward purchasing experience for us. More

by CTJ59
Recommend Dealer
Yes
Dec 15, 2023

Lexus of Sacramento responded

We're glad to know you had a straightforward purchasing experience with Carlos at Lexus of Sacramento. Thanks for the review and we hope to see you again soon!

December 15, 2023

Dealership Rating
Employee Rating

Starting with Carlos I was thinking of buying my car from Valley Lexus because I worked with them before, however they didn’t listen, I looked around and saw that Lexus of Sacramento just got a car so I emai More

by PACIFICBUILDERSDAVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerod Horch

Dec 15, 2023

Lexus of Sacramento responded

We're so glad to know that our team at Lexus of Sacramento was able to provide you with a fantastic experience! It's great hearing how Carlos, Jarod, and Kal were all instrumental in your car-buying process. We appreciate the recommendation and look forward to serving any future needs you may have. Safe travels ahead!

December 05, 2023

Dealership Rating
Employee Rating

Did not solve an issue with low tire pressure recurring. Did not provide a replacement protector for a wheel housing promised to me at sale a few months ago. Service personnel were not helpful when I poin More

by MAGLYNN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 09, 2023

Lexus of Sacramento responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Christian Simon General Manager

November 21, 2023

Dealership Rating
Employee Rating

Lexus of Sacramento made our car buying experience fun, fast and fair! We rate them 5 stars! More

by SALOMEWGARCIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Keon, Patrick Castano

Nov 21, 2023

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. We appreciate your kind words. Enjoy the new ride!

November 17, 2023

Dealership Rating
Employee Rating

He serves customers very well, enthusiastically, friendly, he explained my questions thoroughly, thank you so much More

by Thi linh huynh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 17, 2023

Lexus of Sacramento responded

It's great to hear that Carlos was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

November 16, 2023

Dealership Rating
Employee Rating

Everyone was very polite and helpful. The paperwork took around 3 hours. Overall good experience. More

by JAZMINDIAZG0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryon Burdette

Nov 17, 2023

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

November 13, 2023

Dealership Rating
Employee Rating

Very quick and easy experience. I will buy all my lexus vehicles from this dealership. More

by RICHARD@RUMSEYCONSTRUCTION
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryon Burdette

Nov 13, 2023

Lexus of Sacramento responded

Richard, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

November 08, 2023

Dealership Rating
Employee Rating

Help was great! They were able to handle most of my questions via text and I successfully purchased a new vehicle! Very happy with the warranty and maintenance opt More

by KAYLA.BLODGETT89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 09, 2023

Lexus of Sacramento responded

Thanks, Kayla! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

November 06, 2023

Dealership Rating
Employee Rating

Very friendly and professional Thank you Ok 👍 car was nice 8 got to watch football More

by WTRDOGLAB
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kyle Reid

Nov 06, 2023

Lexus of Sacramento responded

Thank you for leaving Lexus of Sacramento a five-star review! We are glad you enjoyed your experience.

November 06, 2023

Dealership Rating
Employee Rating

The vehicle is impressive, and the employees have been very helpful. I have been made to feel the staff is there to assist if there is anything I may need. It's comforting to feel that I'm a part of an or More

by CANNONPOSSE
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kent Owens, Nick Cruz

Nov 06, 2023

Lexus of Sacramento responded

We're glad to know you've had a positive experience with our team at Lexus of Sacramento. It's great that the service has matched up to your impressive new vehicle! We appreciate your feedback and look forward to maintaining this successful association.

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