Carlos Cave
Carlos Cave at Lexus of Sacramento
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Carlos Cave | Page 6

Sales Consultant

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.9
84 Reviews
4.9

84 Reviews

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84 Reviews of Carlos Cave

July 26, 2021

Dealership Rating
Employee Rating

I would have given the dealership 5 stars but my cars engine was not detailed like it should have been underneath all the engines coverings. Other than that, everything went smoothly and my Salesman was More

by KJOHN2FRESH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Baccarella

Jul 26, 2021

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We apologize that your car's engine wasn't detailed as well. Please bring this to our attention the next time you visit! If there is anything we can assist you with in the future, please let us know. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

July 19, 2021

Dealership Rating
Employee Rating

Start to finish the service was excellent. Carlos reserved the car for test drive and we were convinced it was right car for us to purchase. We will reach out to Carlos when we need another car some More

by rog.hernandez2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Wilson

Jul 20, 2021

Lexus of Sacramento responded

Thank you for leaving Lexus of Sacramento a review! We're thrilled to hear that Carlos was such an asset throughout your purchase, and we hope you love the new wheels. Safe travels!

July 04, 2021

Dealership Rating
Employee Rating

Our advisor Eric was great in taking care of us and efficient in taking care of business. More

by SHUKLANEWONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kent Owens in Sales = 5 stars

Jul 05, 2021

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Sacramento. Please don't hesitate to reach out if you need anything else. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

June 11, 2021

Dealership Rating
Employee Rating

I have to say the customer service at LoS is exceptional. Carlos and Bryon (sales) were very patient and attention to detail. Mike (finance director) was amazing with explaining everything about the paperwor More

by AMITKAZI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Zinda, Bryon Burdette

Jun 11, 2021

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. Carlos, Bryon and Mike work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

June 04, 2021

Dealership Rating
Employee Rating

After a horrible experience with another Lexus dealer- working w Lexus Sacramento has been refreshing. Carlos was honestly and professional. Unlike the other delearship, he honored his word and quotes he More

by COOLALLEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2021

Lexus of Sacramento responded

It means a lot to hear that you received the straightforward service you deserve from Carlos and our Lexus of Sacramento team. Thank you for trusting us with this purchase! We wish you safe driving this weekend and beyond.

May 26, 2021

Dealership Rating
Employee Rating

Knowledgeable sales team. Process was relatively quick contacting my credit union for the loan. All in all a good experience. Not flexible on price however according to the sales person More

by CRAIG.LINDSAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Keon , David Morgan

May 27, 2021

Lexus of Sacramento responded

Craig - We appreciate your feedback and are happy to hear that your purchasing process went smoothly. Thank you for trusting Lexus of Sacramento with your business! We hope that your new vehicle is treating you well.

May 24, 2021

Dealership Rating
Employee Rating

Lexus provided outstanding service, assistance and delivery of my new Lexus. Carlos Cave was very professional and a superb salesperson. Kevin was so efficient & expedient. More

by ERMA.HERNANDEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Keon

May 25, 2021

Lexus of Sacramento responded

Erma, your feedback just made our day! We couldn't be more delighted to know that Carlos and Kevin took such excellent care of you and we'll be sure to extend these kind words to them. Congratulations on your beautiful new vehicle from all of us here at Lexus of Sacramento!

May 19, 2021

Dealership Rating
Employee Rating

Lexus of Sacramento did outstanding under the circumstances of reconstruction. Carlos Cave did a wonderful job at accommodating all of my needs. The whole process was seamless !! More

by DOCSHOWS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Zinda , Eric Wilson

May 19, 2021

Lexus of Sacramento responded

Thank you so much for choosing Lexus of Sacramento! It is great to hear that Carols was so helpful. Congratulations on your new purchase. Please let us know if we can be of any more assistance! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

May 16, 2021

Dealership Rating
Employee Rating

Ernest did a good job. The purchase was efficient. I was disappointed that I did not get a call back that was promised, but Ernest took care of this for me. More

by C.BAUER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernie Wassersleben

May 17, 2021

Lexus of Sacramento responded

It's fantastic to hear that Ernest provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

May 15, 2021

Dealership Rating
Employee Rating

The internet salesman Carlos Cave provided quick and thorough answers and videos to respond to our questions for purchasing sight unseen out of state delivery. More

by RWLGCOVERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 17, 2021

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with Carlos and our sales team. We're glad to hear we delivered such a great experience! Congrats on your new vehicle! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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