Carlos Estevez | Page 4

Great service, salesman Carlos Estévez was really helpful from the moment I walked into the dealership. Really satisfied with my purchase from the moment I walked into the dealership. Really satisfied with my purchase More

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Staffing is professional and courteous. I did feel welcomed and assisted and all of my questions were answered. I did feel welcomed and assisted and all of my questions were answered. More

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I recently had a fantastic experience at Mazda of Wayne dealership. From the moment I stepped foot in the showroom, the staff greeted me with warm smiles and made me feel welcome. The sales team was incred dealership. From the moment I stepped foot in the showroom, the staff greeted me with warm smiles and made me feel welcome. The sales team was incredibly knowledgeable, answering all my questions about the different Mazda models and helping me find the perfect fit for my needs. They were patient, attentive, and never made me feel rushed or pressured to make a decision. The dealership had a wide selection of vehicles, and the entire process, from test drive to financing, was seamless. The dealership's commitment to customer satisfaction was evident in the excellent service I received. I highly recommend Mazda of Wayne to anyone in search of a new car, as their professionalism and dedication to delivering a top-class experience truly sets them apart. More

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Being accommodating and friendly in a new place where you wanted to buy a car is very helpful to us.Carlos has a very positive and pleasant approach,explaining things out that makes things easier for us to d wanted to buy a car is very helpful to us.Carlos has a very positive and pleasant approach,explaining things out that makes things easier for us to decide and he was really trying to help, which we appreciated. More

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I only have wonderful thoughts of the excellent experience of going to the Wayne Mazda dealership where I purchased my car, and this is all because of the best salesman, Carlos Estevez, who was ext experience of going to the Wayne Mazda dealership where I purchased my car, and this is all because of the best salesman, Carlos Estevez, who was extremely courteous, kind, knowledgeable, patient and available to me at all times for questions that I had pertaining to the purchase of the vehicle. The best decision Wayne Mazda dealership made was hiring Carlos Estevez. He’s an invaluable asset to the company! More

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Carlos was a pleasure to work with and went above and beyond to help me beyond to help me More

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I was also looking for a vehicle. Last week only we bought a Mazda CX-5 for one of my friends from Wayne Mazda. I was still confused between Toyota RAV 4, Hyundai Tucson SEL, Honda CR Last week only we bought a Mazda CX-5 for one of my friends from Wayne Mazda. I was still confused between Toyota RAV 4, Hyundai Tucson SEL, Honda CRV and Mazda CX5/ CX50. I took my time, I researched and finally I got settled on Mazda CX50. There were a couple of features which were not available in CX-5 so I moved to CX-50, also it has that beast look so Yep CX50 was the one for me, but the thing is I wanted to get CX50 at good price so I called their Internet sales manager (Jason Remache), We were negotiating a deal, I offered him one number, he was not agreed but I was like hey if you wanna deal with me then I won't go above this number. Then he put me on hold for 15-20 minutes, talked to his manager and he said if I wanted to steal at this price you have to come down today and put some deposit. I was ready big time, so I reached there by 6:30 and that Jason was there, we talked, he connected me with Carlos, and we figure it out yeah that's a good one. we test drove the car, initially I was not satisfied because it has that noise, also the ceiling height was low though the ground clearance was high, but Carlos walked me through all the other good features. Still, I was not that satisfied, I slept over it. Next day I called Carlos and said hey I wanna test drive again and I want to take this vehicle on Interstate highway, he agreed. We reached there on Saturday; I knew Saturday is very crowded day for any dealership, so this time Carlos did not come with us. We test drove the car for 25-30 miles. Somehow, I was satisfied this time, and we finally booked the car. I put $2,500 deposit and booked CX-50. We finalized the deal in the good APR rate (0.9% APR) and yeah, the deal was tough, but I was adamant that I won't go above this number, and somehow, we both agreed. We went there after a week and Carlos was keeping this car ready. Soul red color was looking very pretty. The whole process was done within 45 minutes because I was continuously in touch with Carlos. He kept the paperwork ready, he kept everything ready, the finance manager Nalda was helpful she offered us some policy which we politely declined. I know all the plays because as I mentioned we have got new car for one of my friends in last week, so I knew this play. I declined all the extra insurance which finance measure was giving me. I just put down payment ($15,000), rest financed with their in-house MFS (Mazda Financial Services) for 0.9% APR and yeah it was in and out within 90 minutes. we drove our new car happily. Carlos was very helpful I need to mention the Carlos name because he was patient while delivering the car, he made sure I know all the details, he spent the good 30-40 minutes answered all my question. He said that if you have any more question, you can message me anytime. During whole process, there was no pressure. He assured me that he will assist me even after the purchase. Also, Wayne Mazda offers free oil change for lifetime. I know there's a long waiting at their side and I know there would be some catch (tire rotating, filter, labor cost – but that’s same everywhere) but I still got a good deal in fact I got a very good deal because Wayne Mazda has that much inventory, they have 200-300 cars in the inventory so they can deal with you. If you are looking for Mazda, yep there are other Mazda dealers and I have reached to them but the negotiation or offer which Wayne Mazda can give you I doubt any other dealer can give you that. Now the real challenge starts: Their service, lets see how it goes - hope i get the same attention as i was getting while buying new car More

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Carlos was exceptionally friendly and knowledgeable about the various models and pricing available. I strongly recommend Wayne Mazda and, in particular, Carlos :). the various models and pricing available. I strongly recommend Wayne Mazda and, in particular, Carlos :). More

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Purchasing the vehicle was a low stress and zero pressure experience. We enjoyed all of our interactions with Carlos and he answered every question we had. Would highly recommend experience. We enjoyed all of our interactions with Carlos and he answered every question we had. Would highly recommend More

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Everyone was excellent . Mazdas are great cars and the dealership was wonderful to deal with Mazdas are great cars and the dealership was wonderful to deal with More

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