Carlos Granados | Page 3
Internet Sales Manager
Bill Page Honda
6715 Arlington Boulevard
Falls Church, VA 22042
90 Reviews
Write a ReviewDealership Experience
22 yrs, 11 mos
Industry Experience
25 yrs, 6 mos
Languages Spoken
English
Spanish
90 Reviews of Carlos Granados
July 15, 2019
customer service is not dead Wow, My sales guy Billion and Carlos went above and beyond to help get me the vehicle I wanted with a price that was great. I also have to give a shou Wow, My sales guy Billion and Carlos went above and beyond to help get me the vehicle I wanted with a price that was great. I also have to give a shout out to Peter in financing. I had a bad relationship with Honda in the past(not this dealership) and that was almost 10 years ago and I never looked back. I was in the market for a new van and the odyssey was looking really good. These guys got me in a Odyssey elite and made the buying process less of a headache. Now did I get the price I wanted no, but we came xxxx close. I will definitely being purchasing all my Honda vehicles from here More
Other Employees Tagged: Billion Dano
July 13, 2019
great experience Purchase experience of new car was great. Glad for customer retention since I owned Honda cars previously. Very professional and friendly atmosphere. Purchase experience of new car was great. Glad for customer retention since I owned Honda cars previously. Very professional and friendly atmosphere. I look forward to a continuous relationship. More
Other Employees Tagged: Alfonso Yamakawa
July 12, 2019
great sales, paperwork not so much The sales experience is always great - have bought many cars here. After purchase was another story. Having a person in training is fine, but if The sales experience is always great - have bought many cars here. After purchase was another story. Having a person in training is fine, but if no one checks their work, mistakes happen. I had to come back twice after the purchase. I don't fault the trainee but management should have been in on the paperwork. It would have been nice to have someone apologize but sadly, nothing. All in all, somewhat disappointing. More
Other Employees Tagged: Blake Spendley
July 01, 2019
Fantastic! Everyone was super nice and helpful. Mourad was great and super efficient.Carlos and Almis were also very supportive and made fee like I was an import Everyone was super nice and helpful. Mourad was great and super efficient.Carlos and Almis were also very supportive and made fee like I was an important customer even though it was busy. I couldn’t have asked for a smoother process. More
Other Employees Tagged: Mourad Dakir, Almis Isse
June 30, 2019
Love doing business with people who cares!! Everyone starting with Luis Machuca to Carlos Granados, Jeremiah, Dough did the best to get me the deal I was looking for, very Happy with my purchase Everyone starting with Luis Machuca to Carlos Granados, Jeremiah, Dough did the best to get me the deal I was looking for, very Happy with my purchase and the service. Thanks everyone!! More
Other Employees Tagged: Jeremiah Hill , Douglas Appich, Luis Machuca, Peter in Financing
June 24, 2019
Genuine Customer Care The staff at this dealership genuinely have the buyers best interest at hand. I came in thinking there’s no way I could get a car with my scenario and The staff at this dealership genuinely have the buyers best interest at hand. I came in thinking there’s no way I could get a car with my scenario and they explained everything to me with an unbiased lens. This dealership is fair and willing to listen to the needs of their customer. More
Other Employees Tagged: Maureen Erengwa, Omar Financial Manager
June 19, 2019
Very helpful I had to exchange my first choice of vehicle after purchasing it and keeping it for three days, at which point my wife came home from the hospital and I had to exchange my first choice of vehicle after purchasing it and keeping it for three days, at which point my wife came home from the hospital and said, "No way, not this car!" Carlos Granada, Maureen, and Omar at Bill Page Honda agreed cheerfully to help and put in a lot of extra work in order to affect an exchange that was satisfactory. More
Other Employees Tagged: Maureen Erengwa, Omar
May 28, 2019
buying a van Carlos was exceptional. If it weren’t for him, we would not have even stepped foot into the dealer. He definitely made our buying a one of kind. We we Carlos was exceptional. If it weren’t for him, we would not have even stepped foot into the dealer. He definitely made our buying a one of kind. We were not interested in spending a whole day at any dealer, Carlos assured us it would be seamless and quick. More
Other Employees Tagged: James Chung, Maureen Erengwa
May 25, 2019
Friendly, excellent service All personnel were knowledgeable, efficient, and helpful. I can’t remember the name of the gentleman from finance, but he also gave us 5-star servic All personnel were knowledgeable, efficient, and helpful. I can’t remember the name of the gentleman from finance, but he also gave us 5-star service. Thank you. More
Other Employees Tagged: Luis Machuca
May 05, 2019
Amazing, Helpful people! Raquel Rosa and Carlos Granados were amazingly helpful and wasted little time in getting what I wanted. They asked what I was looking for an started t Raquel Rosa and Carlos Granados were amazingly helpful and wasted little time in getting what I wanted. They asked what I was looking for an started the process of bringing the car out, going for a test drive and signing papers very efficiently. During the small wait period of signing papers and getting approved, they offered drinks and coffee while we waited. They were extremely helpful in answering any questions that I had. More
Other Employees Tagged: Raquel Rosa