Carlos Granados | Page 6

Great Customer Service Our situation was unusual, but glad the dealer was able to help us and get us into a new car. Great customer service is important to us and appreciate Our situation was unusual, but glad the dealer was able to help us and get us into a new car. Great customer service is important to us and appreciate all that was done. More

by RDMAYEN Verified Customer Verified Customer

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Angel Lorenzo sucks I did not have a good experience with Angel Reyes Lorenzo. He insulted me and he was rude to me. Stay away from this guy. On the other hand Thierry T I did not have a good experience with Angel Reyes Lorenzo. He insulted me and he was rude to me. Stay away from this guy. On the other hand Thierry Tshikalu is really a great guy. I wouldn't buy this car if it weren't for him. He is awesome but once again the manager Angel Reyes Lorenzo is a rude guy and he is terrible More

by Johntucker Verified Customer Verified Customer

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New Car Purchase Had a great experience throughout the purchase. Mouyad and everyone else was very friendly and helpful. Mouyad is awesome. Overall great service!! Hig Had a great experience throughout the purchase. Mouyad and everyone else was very friendly and helpful. Mouyad is awesome. Overall great service!! Highly recommend. Once again, thank you!! More

by MICABOUNNAVONG Verified Customer Verified Customer

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Traded in leased honda for new odyssey Exceptional customer service. They work with you, within your terms, and not in a pressurized environment. Good follow through. Very good deals. Great Exceptional customer service. They work with you, within your terms, and not in a pressurized environment. Good follow through. Very good deals. Great inventory as well. More

by K Wright Verified Customer Verified Customer

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Aug 30 CRV Purchase Repeatedly promised a 1.9% loan rate - given 5% *after* sales papers were signed, despite having great credit. Sounds like "bait and switch". After Repeatedly promised a 1.9% loan rate - given 5% *after* sales papers were signed, despite having great credit. Sounds like "bait and switch". After weeks of dealing with the salesperson, I was told that the car was ready, and to come sign papers and pick it up. After signing papers, the delivery was suddenly delayed by a week, despite promise of "come pick up now". Very disappointing - they only promised it "same day" in order to get the sale counted toward month-end, since I bought at the end of August instead of September as I'd originally planned. Car was delivered unwashed, but at least the gas tank was full. When car was picked up, a salesperson came over to explain the features. He didn't know the car, and gave wrong information. When this was pointed out, he said that "oh, I only know last year's model". More

by NLUKIANOFF Verified Customer Verified Customer

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A very nice experience From beginning to end the experience was great. Bernard, the sales person, helped answer all my questions and got to know what I was looking for in a From beginning to end the experience was great. Bernard, the sales person, helped answer all my questions and got to know what I was looking for in a car. He found the exact car I was looking for and I got it! Everyone was really kind and helpful. I didn't feel the typical "you have to buy this now" pressure that you get from other dealerships. More

by MESHADER1 Verified Customer Verified Customer

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Purchased two cars I went to buy a car but I bought two cars . I bought a used and the other was new was great the service I can recomended I went to buy a car but I bought two cars . I bought a used and the other was new was great the service I can recomended More

by RSTRUJILLO777 Verified Customer Verified Customer

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Great customer experience We bought a new Odyssey at Bill Page Honda. Maureen was our sales rep; she is enthusiastic and not pushy. She did her best to understand our needs We bought a new Odyssey at Bill Page Honda. Maureen was our sales rep; she is enthusiastic and not pushy. She did her best to understand our needs and looked for help when necessary in the dealership team. Easy and well organized paperwork process. More

by HLGARCIAS70 Verified Customer Verified Customer

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A diverse team, committed to earning your business My experience with Bill Page Honda began with an online inquiry. I got a well-written and professional response from Judith. Unlike other dealership My experience with Bill Page Honda began with an online inquiry. I got a well-written and professional response from Judith. Unlike other dealerships, she responded with the information I requested instead of just asking when I would come in for a visit. Of note, she also wrote in proper English (amazing, right?). We exchanged several emails before I decided it was time to visit the dealer. I was then handed off to Tahir, who was very courteous and easy-going. He ensured I got to demo the vehicle I was interested in, answered my questions, and did not pressure me during the process. Lastly, I worked with Carlos to negotiate a deal. Carlos was personable and professional throughout the process. We eventually reached consensus and closed the deal. More

by creechrl Verified Customer Verified Customer

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Why go anywhere else? THE best Honda dealership in the DC Metro area. Bill Page has been my go-to dealership for sales and service since my family purchased their first Hon THE best Honda dealership in the DC Metro area. Bill Page has been my go-to dealership for sales and service since my family purchased their first Honda in summer of 2003. The customer service is unrivaled as well as their willingness to deal within all reason. I came in recently to purchase my first car to not be cosigned (2018 Civic Type R). Despite extremely high demand for this particular model in the area, Carlos the manager appreciated my loyalty to the brand and dealership and worked with me to get THE best deal in the area. Bill Page's finance department worked with me to secure my first loan at a GREAT rate! All staff in the showroom were very friendly and made sure all my questions and concerns were addressed. If you are looking to buy a Honda in the DC Metro area there is simply no better dealership out there to begin a relationship with. Bill Page will have my business for years to come! More

by John T Verified Customer Verified Customer

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