Carlos Hernandez Luque | Page 14

My salesperson, Carlos Hernandez, was friendly, patient, overall professional, and never made me feel pressured to buy. Management checked in on me throughout the buying process (with a genuinely positive a overall professional, and never made me feel pressured to buy. Management checked in on me throughout the buying process (with a genuinely positive attitude) which made me feel confident in the level of customer service I was receiving (this is always a priority when making an expensive purchase). My trade-in value was fair when compared to other dealers in Southern CT who, quite frankly, I felt tried to gaslight me into accepting a low-ball offer on the spot (and pressure me into a purchase commitment same day) with little to no discussion of financing estimates without a hard credit check. Carlos, by comparison, was more than happy to provide me estimates and re-work the numbers a few times as I narrowed in on what I wanted. I’m very pleased with my overall experience and new Vehicle. Garavel Jeep is an easy recommendation if you’re shopping in Southern CT. More

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Both Carlos & Marcial were extremely helpful / professional and made the process seamless from start to finish - will highly recommend them moving forward professional and made the process seamless from start to finish - will highly recommend them moving forward More

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I had a great experience purchasing my Jeep Grand Cherokee. Everyone was helpful and I love the car. Cherokee. Everyone was helpful and I love the car. More

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Buen vendedor y muy satisfecho con la compra y muchas gracias por el servicio que me ofreces gracias por el servicio que me ofreces More

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This dealership is a very well organized and thorough process selling cars. I was satisfied . process selling cars. I was satisfied . More

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Carlos and the team were very knowledgeable and easy to work with. It was an enjoyable experience. work with. It was an enjoyable experience. More

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To be able to have my deal done in a reasonable amount of time is all I could have asked for I will definitely recommend others to this dealer and Carlos was a great help time is all I could have asked for I will definitely recommend others to this dealer and Carlos was a great help More

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When I walked in my sales guy, Carlos is very nice very polite. The atmosphere was very nice transition from trading my car in to getting my renegade was fantastic. Everything went smooth and I would recom polite. The atmosphere was very nice transition from trading my car in to getting my renegade was fantastic. Everything went smooth and I would recommend this Dealership to . More

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Great, friendly and comfortable atention. My time was the maximum happiness with this dealer ship. My time was the maximum happiness with this dealer ship. More

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My sales rep Carlos was excellent! Friendly’ knowledgeable and very helpful throughout the process. He made it so simple and care free. Friendly’ knowledgeable and very helpful throughout the process. He made it so simple and care free. More

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