Carlos Hernandez
Carlos Hernandez at Volkswagen of Ocala

Carlos Hernandez | Page 12

Sales Associate

Volkswagen of Ocala

5135 SW College Rd
Ocala, FL 34474

Contact Me
5.0
183 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

36 yrs

Languages Spoken

English English

Spanish Spanish

5.0

183 Reviews

Write a Review

183 Reviews of Carlos Hernandez

March 31, 2023

Dealership Rating
Employee Rating

Great customer service. Carlos was very helpful and knowledgeable and is always available to answer any questions. More

by vitleco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Schlenker , Caleb Garcia

Mar 31, 2023

Volkswagen of Ocala responded

Thank you for the great review.

March 28, 2023

Dealership Rating
Employee Rating

Shawn was super . He was very knowledgeable about the business and treated us with respect More

by Weather500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Girton

Mar 30, 2023

Volkswagen of Ocala responded

Shawn is awesome! Congratulations on your new vehicle and thank you for the 5-star review!

March 25, 2023

Dealership Rating
Employee Rating

The dealership has very knowledgeable and friendly staff. Carlos was one of the nicest car dealers I’ve ever had the pleasure of doing business with. He made for a very enjoyable experience. He fought for me More

by Josh10963
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2023

Volkswagen of Ocala responded

Thank you for taking the time to leave a great review.

March 02, 2023

Dealership Rating
Employee Rating

Shawn did a great job, helping to find the right car for my budget in a very short time. Highly recommend and thank you! More

by dol.riabtseva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hudson, Shawn Girton , Michael "Irish" Bedaw, William Worthy

Mar 06, 2023

Volkswagen of Ocala responded

Thank you for the 5 star review and we are glad Shawn could help find you the right car.

February 14, 2023

Dealership Rating
Employee Rating

I had a great experience, and I would definitely go back to purchase another vehicle from this dealership. More

by Rpersaud25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jo

Feb 14, 2023

Volkswagen of Ocala responded

We look forward to working with you again in the future! Congratulations and enjoy your new vehicle.

February 10, 2023

Dealership Rating
Employee Rating

Carlos was great! Came in knowing what I wanted and Carlos helped make the experience smooth and easy. More

by jbweaver9444
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2023

Volkswagen of Ocala responded

Thank you for the 5 star review and letting everyone know how Carlos made the experience smooth and easy.

January 28, 2023

Dealership Rating
Employee Rating

Carlos was a very nice seller, willing to explain the car features as needed, thank you More

by pacificafarms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2023

Volkswagen of Ocala responded

Thank you for taking the time to leave Carlos a review. I hope we can earn 5 stars next time.

January 28, 2023

Dealership Rating
Employee Rating

Carlos helped us a lot at a very emotional time in our lives. He waited for us until the last minute to close the deal and still treated us like he had all the time in the world. More

by selizabethcoral
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim and Wanda also very helpful and stayed until the last minute with us!

Feb 02, 2023

Volkswagen of Ocala responded

Thank you for taking the time to leave a 5 star review

January 27, 2023

Dealership Rating
Employee Rating

This was the best car buying experience I've ever had! Carlos was very helpful and communicated with me through it all, and even personally delivered it to my door! I love my new car! Thanks Carlos and More

by Sarai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2023

Sarai responded

Love my new car and the experience of purchasing my car was very easy. Thank you, I will be recommending Volkswagen of Ocala to all my friends and family, Carlos was great through it all!

January 11, 2023

Dealership Rating
Employee Rating

Excellent customer service, fast response, very kind staff. I felt like they were always willing to answer my questions and find the solution. Is felt welcome. More

by alexvponce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 13, 2023

Volkswagen of Ocala responded

Thank you for the 5 star review for Carlos. I am glad that he made this a great purchase experience and provided excellent customer service to you.

...
12
...

Dealership Inventory (212 Vehicles)

new 2026 Volkswagen Atlas Cross Sport car
2026 Volkswagen Atlas Cross Sport
new
Pure Gray exterior
Automatic
All-wheel Drive
used 2025 Honda Accord car, priced at $28,873
2025 Honda Accord
used
Meteorite Gray Metallic exterior
CVT
Front-wheel Drive
used 2025 Jeep Wrangler car, priced at $42,554
2025 Jeep Wrangler
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Volkswagen Atlas car
2026 Volkswagen Atlas
new
Opal White Pearl exterior
Automatic
All-wheel Drive
used 2025 Volkswagen Tiguan car, priced at $31,327
2025 Volkswagen Tiguan
used
Pure White exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Jetta car
2026 Volkswagen Jetta
new
Opal White Pearl exterior
Automatic
Front-wheel Drive