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Carlos Hernandez
Carlos Hernandez at Volkswagen of Ocala

Carlos Hernandez | Page 17

Sales Associate

Volkswagen of Ocala

5135 SW College Rd
Ocala, FL 34474

Contact Me
5.0
184 Reviews

Dealership Experience

8 yrs, 11 mos

Industry Experience

36 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

5.0

184 Reviews

Write a Review

184 Reviews of Carlos Hernandez

May 07, 2022

Dealership Rating
Employee Rating

Great customer service by far than other dealerships and they allowed me to argue about warranty info too. 🤣 More

by cbliss85
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Girton

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May 09, 2022

Volkswagen of Ocala responded

Thank you for considering us! Enjoy your new vehicle and we are always here when you need to vent : )

April 24, 2022

Dealership Rating
Employee Rating

Carlos was one of many Great Thoughtful and Kind Persons to Work and do business with. More

by Strong-Simmons
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Richmond

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Apr 26, 2022

Volkswagen of Ocala responded

Congratulations to you on your new Tiguan! Carlos is very kind and we are especially lucky to have him as part of our VW team!

April 15, 2022

Dealership Rating
Employee Rating

Every single person at Volkswagen of Ocala was extremely helpful and thoughtful. They made the process super easy and encouraged questions. I appreciate everyone’s help and I am already in love with my new More

by Bri Miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Girton , TJ Richmond

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Apr 15, 2022

Volkswagen of Ocala responded

Congratulations on your new vehicle and thank you for taking the time to leave us this amazing review.

April 06, 2022

Dealership Rating
Employee Rating

Working with Carlos was a pleasure. He makes sure the customer is satisfied and works to fix any potential issues or concerns. I'm happy with my 2019 Mini Cooper and would come to More

by GMGATES7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Lein, TJ Richmond

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Apr 08, 2022

Volkswagen of Ocala responded

We are super excited you are happy with the Mini Cooper! It's a great vehicle. Congratulations to you and thank you for taking the time to leave us a 5 star review!

April 06, 2022

Dealership Rating
Employee Rating

Made us feel very comfortable and listened and worked with us on what we wanted More

by jillwill0407
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike De Jesus, Joe Fulner

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Apr 06, 2022

Volkswagen of Ocala responded

Thank you for taking the time to leave us a review! Glad you got the vehicle you wanted : )

April 01, 2022

Dealership Rating
Employee Rating

Carlos was very helpful both In looking at the truck and during the paperwork process! More

by Daniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Apr 02, 2022

Volkswagen of Ocala responded

Thank you for the 5 star review!

April 01, 2022

Dealership Rating
Employee Rating

It was my first time buying my own car and Mr. Carlos made it very easy and enjoyable, best one for sure. More

by hiranpaez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Apr 01, 2022

Volkswagen of Ocala responded

Congratulations to you! Thank you for giving us the opportunity to earn your business.

March 18, 2022

Dealership Rating
Employee Rating

Excelente Kind Patient Honest Organized Helpful Responsable Caring Happy Hard worker Careful Humble Realistic Respectful More

by Jenitrodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Mar 21, 2022

Volkswagen of Ocala responded

Wow...thank you for all the kind words!! It is greatly appreciated. Thank you for the 5 star review!

March 14, 2022

Dealership Rating
Employee Rating

Carlos was so helpful and made the lease buyout process quick and easy! Everyone at VW of Ocala is always so helpful and welcoming! More

by k.fernandez796
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike De Jesus, TJ Richmond

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Mar 14, 2022

Volkswagen of Ocala responded

Thank you for the 5 star review!

March 12, 2022

Dealership Rating
Employee Rating

I loved thank you for the good service. I have my new car. Good Carlos gracias 👌⭐⭐⭐⭐⭐ More

by Svfrancisconi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Mar 12, 2022

Volkswagen of Ocala responded

Thank you for choosing us and the 5 star review!

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