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Carlos Hernandez
Carlos Hernandez at Gosch Hyundai
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Carlos Hernandez

Service Advisor

Gosch Hyundai

100 Carriage Cir
Hemet, CA 92545

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4.8
140 Reviews
4.8

140 Reviews

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140 Reviews of Carlos Hernandez

May 02, 2024

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Employee Rating

Great service and we received our car back in a timely manner would use them again More

by lorigreen18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guy Foster, Cassandra Gomez, Anthony Coulter, Jose Daniel Gutierrez

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May 03, 2024

Gosch Hyundai responded

We are very happy to have provided you with such a positive experience, Lori! We sincerely value your business and look forward to your next visit. Guy Foster Service Manager GFoster@Goschmail.com

April 12, 2024

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Customer friendly, very nice waiting area with good coffee, completed scheduled work on time with review of inspection. More

by jlndhlm
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Yes
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Apr 13, 2024

Gosch Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Hyundai, we look forward to having you as one of our valued customers for many more years to come! Guy Foster Service Manager GFoster@Goschmail.com

April 12, 2024

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Unfortunately had to wait 2 plus hours for an oil change that in had appt for. This seems excessive for $83 when I can use a drive up oil change service for just a bit more $ but get out in 20 min. The pric More

by christensen_pete
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Recommend Dealer
Yes
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Apr 12, 2024

Gosch Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Pete, feel free to contact us at your convenience. Guy Foster Service Manager GFoster@Goschmail.com

April 01, 2024

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Went for an oil change. Dropping off was easy. The employee offered me an additional package for $300+. I declined. Took about 4 hours. Easy pickup for me. Although, I saw o More

by Valdk87
Recommend Dealer
Yes

Other Employees Tagged: Anthony Coulter, Jose Daniel Gutierrez

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Apr 02, 2024

Gosch Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Hyundai, we look forward to having you as one of our valued customers for many more years to come! Guy Foster Service Manager GFoster@Goschmail.com

April 01, 2024

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Great, fast and friendly service! I would highly recommend to all my friends and family! More

by doctorgchiro
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Apr 02, 2024

Gosch Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Guy Foster Service Manager GFoster@Goschmail.com

March 29, 2024

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the person who helped me today was isaiah ambriz, super nice guy and very patient More

by kapb8811
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Guy Foster, Anthony Coulter, Isaiah Ambriz

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Mar 30, 2024

Gosch Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Isaiah here at Gosch Hyundai. Marcos Morales General Sales Manager mamorales@goschmail.com

March 26, 2024

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Carlos was polite and made my experience at Hyundai a pleasant experience! We will definitely be back for our service needs. More

by nlmcginni
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Workmanship
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Recommend Dealer
Yes
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Mar 26, 2024

Gosch Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos met your expectations. Thank you again for choosing Gosch Hyundai, we look forward to having you as one of our valued customers for many more years to come! Guy Foster Service Manager GFoster@Goschmail.com

March 24, 2024

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Employee Rating

I have a good Experience here with them I love it here they help me a lot with everything I need More

by kbuford52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guy Foster, Cassandra Gomez, Anthony Coulter, Jose Daniel Gutierrez, Kellsea Salais

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Mar 24, 2024

Gosch Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Guy Foster Service Manager GFoster@Goschmail.com

March 19, 2024

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Carlos Hernández es una persona muy amable, atenta y siempre disponible para ayudar al cliente, gran persona More

by anaarenas80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 19, 2024

Gosch Hyundai responded

Ana, It's great to hear that Carlos was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Hyundai! Guy Foster Service Manager GFoster@Goschmail.com

March 14, 2024

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Employee Rating

Carlos was great please give him a raise! !!! Truly an asset to the team! Thank you Carlos More

by fierroquianna777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guy Foster, Cassandra Gomez, Anthony Coulter, Jose Daniel Gutierrez

Helpful
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Mar 15, 2024

Gosch Hyundai responded

Thank you for your very kind review. Carlos and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Hyundai. Guy Foster Service Manager GFoster@Goschmail.com

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