Carlos Hidalgo Jr

There are a lot of Jeep dealers in the Bay Area to buy a car from, this one is definitely NOT one of them. Honesty and being strait forward is not a quality here, they get you in the door with a lie. If you car from, this one is definitely NOT one of them. Honesty and being strait forward is not a quality here, they get you in the door with a lie. If you ever call and ask for a particular car they will tell you what you want to hear to get you to drive there even if it is not true. during negotiation of the car they will leave things out that may have had an impact in your decision, again honesty not big here. The sales person did not bother to deliver the car properly, he basically gave us the key and sent us on our way. I had bought many new cars before and usually the sales person spends 30-45 minutes explaining all the controls setting up the phone etc, not here once the get your money they could not care less. Do not buy here, I had a much better experience at the Jeep dealership in Walnut Creek, they were more honest and show they care to have a satisfied customer beyond the money. More

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Everyone at the dealership was extremely helpful and friendly! Being at the dealership was like spending time with family and looked so beautiful inside! I would definitely recommend and come back:) friendly! Being at the dealership was like spending time with family and looked so beautiful inside! I would definitely recommend and come back:) More

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An absolute breath of fresh air working with the team here buying my new Jeep Wagoneer. Amanda was so good to work with and the owner of the dealership worked with me directly and was just super down to here buying my new Jeep Wagoneer. Amanda was so good to work with and the owner of the dealership worked with me directly and was just super down to earth and approachable. They were fair and efficient and I would highly recommend him to anyone looking for a new vehicle! More

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It was good, they all did a great job, really nice, and loved the service. loved the service. More

by lesieli2000 Verified Customer Verified Customer

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Since I purchased my Jeep Wrangler Sahara about 6 weeks ago my salesman Rick Martinez has gone above and beyond the service you would expect. He always gave me top tier service during the purchase process, ago my salesman Rick Martinez has gone above and beyond the service you would expect. He always gave me top tier service during the purchase process, including a luxury uber from my home in Pittsburgh to the San Leandro CDJR. Rick always responded to me promptly for all my needs and questions. I had sidesteps added after my purchase and the service department put them on in under an hour while I waited in their newly remodeled showroom , which includes an awesome coffee bar. Im so glad to have had such wonderful service from Rick Martinez and the San Leandro CDJR dealership. Im having so much fun driving my Jeep, especially since I have peace of mind that no matter what happens, Rick and his team will be there to take care of anything I need.✨️👍🙏✨️💯👌🤓✨️ More

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Having bought and sold many cars in a lifetime, it doesn’t get any better than Rick Martinez and the team at CDJR -San Leandro. After a rough experience at another dealer, they made things right and r doesn’t get any better than Rick Martinez and the team at CDJR -San Leandro. After a rough experience at another dealer, they made things right and restored my faith in good people. You can tell the ownership of this dealership treats their team like extended family and customer service/satisfaction is at the core of who they are. More

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This is the second time I have gotten cars from this place. This time I was a little bit late because my lease was up but Carlos and Carlitos were so awesome that they were able to get two cars in just place. This time I was a little bit late because my lease was up but Carlos and Carlitos were so awesome that they were able to get two cars in just a few days. Both cars are exactly what I wanted and I’m not quite sure how they do it, but they had them delivered to me in Las Vegas and also had the other cars picked up. This kind of service is unheard of especially for a car dealer. I can’t even tell you how convenient that is. I mean it’s almost like buying a car on Amazon and getting exactly what you want. Both Carlos and Carlitos were available on cell phone as well as FaceTime in me making sure I got exactly what I wanted I really felt like they went out of their way to make sure that I was happy and satisfied with my purchases. I also called Carlitos several times to get help with set up with the cars and he was extremely helpful and offered to call him anytime on his cell phone. I have been to many car dealerships in my life, and I have never felt more like a Vip than this time. I actually am still surprised how quickly they were able to get a transport to deliver the cars and pick them up. I will definitely tell everyone about this experience and I really think this is the way to sell cars in the future. More

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I found the perfect Jeep Wrangler Sahara I've been looking for at an unbelievable price! My sales rep Rick Martinez and his team at San Leandro CDJR made the whole car buying experience so easy, he re looking for at an unbelievable price! My sales rep Rick Martinez and his team at San Leandro CDJR made the whole car buying experience so easy, he really went above and beyond for me to make my dream of owning a jeep come true. I would definitely recommend all my family and friends go to San Leandro CDJR and see Rick Martinez if they want excellent service and a really deal on their next car, suv or truck. More

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We had a great and easy experience working with the entire team at San Leandro CDJR. Would recommend to anyone shopping for a vehicle. entire team at San Leandro CDJR. Would recommend to anyone shopping for a vehicle. More

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Had a good experience at San Leandro Jeep - Rick Martinez got in touch with me right away after I sent in a trade in request. He was attentive and wanted to see how we could work together to get the deal don got in touch with me right away after I sent in a trade in request. He was attentive and wanted to see how we could work together to get the deal done, something I have not experienced at all car dealerships which in other cases have felt like pulling teeth just to try to view the car I'm trying to buy. Rick sent a quick video walk around of the Jeep I was interested in within 30 minutes of my inquiry, and we had set up an appointment for me to come in just a few days later. Between Rick and Carlos, I felt like I was getting about the best deal I could without putting in the effort to sell my used Jeep privately, and I'm very happy so far with my new Rubicon. Thanks Rick and Carlos! More

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