213 Reviews
Write a Review213 Reviews of Carlos Lopez
January 29, 2020
every Time easy to work with parts department. Over the phone or in person is been pleasant experience. Professional customer service big thank you to Erica phone or in person is been pleasant experience. Professional customer service big thank you to Erica More
Other Employees Tagged: Erica Cadena
December 12, 2019
Great customer service Need parts for my Ford F250 truck went into the parts department. They provided prompt courteous service. Very friendly and customer orientated. Th Need parts for my Ford F250 truck went into the parts department. They provided prompt courteous service. Very friendly and customer orientated. Thanks for a great experience. More
Other Employees Tagged: Erica Cadena
December 11, 2019
2017 F-150 SERVICE AT GOSCH FORD TEMECULA The service conducted consisting or Oil change, multi point inspection, R&R wiper blades, R&R rear disc brakes. The service writer Samantha was very The service conducted consisting or Oil change, multi point inspection, R&R wiper blades, R&R rear disc brakes. The service writer Samantha was very polite, helpful and professional. Due to the vehicle being kept for more hours, she provided the shuttle service and both individuals involved in transporting me and picking me up were very polite and professional. I am very pleased with the service and the professionalism demonstrated by the employees at GOSCH FORD TEMECULA and I will refer others to take their vehicles to GOSCH FORD. More
Other Employees Tagged: Samantha Masuguchi
November 01, 2019
They went the extra mile to help a Single mother 6 girls Came into the parts department looking for some help regarding OEM parts for a Ford Edge. Do to the issues with the 3.5 V6 motor water pump. I was re Came into the parts department looking for some help regarding OEM parts for a Ford Edge. Do to the issues with the 3.5 V6 motor water pump. I was reluctant use anything but OEM parts. The staff helped us and gave us a fair price on those parts. Thanks So Much ! More
Other Employees Tagged: Erica Cadena, Pablo Pastrana
September 25, 2019
Trevor Schultz Thank you Trevor for a great service experience. You got me in last minute which I totally appreciate! You got my vehicle done quickly and even wash Thank you Trevor for a great service experience. You got me in last minute which I totally appreciate! You got my vehicle done quickly and even washed my car. Anyone looking for an honest sincere service advisor Trevor is your man. He doesn’t try to oversell you and you can’t beat the prices. Erica cashed me out. She is such a doll! More
Other Employees Tagged: Erica Cadena, Pablo Pastrana, Trevor Schultz
September 18, 2019
Parts Department - Ercia with a smile! Extremely fast service; from parts phone order to next day pickup. They were very professional the entire process. I appreciated the quick service and Extremely fast service; from parts phone order to next day pickup. They were very professional the entire process. I appreciated the quick service and positive attitudes, especially Erica. She'll make you smile. More
Other Employees Tagged: Erica Cadena
September 18, 2019
Service and parts I came into service and mike was very helpful, then I proceeded to the cashier, Erica, she was so friendly and so polite. Extremely professional, I ac I came into service and mike was very helpful, then I proceeded to the cashier, Erica, she was so friendly and so polite. Extremely professional, I actually like returning here unlike other dealerships. More
Other Employees Tagged: Erica Cadena, Elizabeth Cassidy, Mike Tinsley
August 19, 2019
Great service and good employees Great work and fast service . Many friendly staff and clean workspace . 10/10 would come back soon .I was looked after by so many well trained staff . Great work and fast service . Many friendly staff and clean workspace . 10/10 would come back soon .I was looked after by so many well trained staff . More
Other Employees Tagged: Donna Holiday, Rachelle Long, Mike Bryant , Erica Cadena, Bill Coats, Evelyn Diaz, Austin Reynolds, David Sanchez, Hal Severns
June 25, 2019
Highly recommend I just recently bought my Ford raptor 2019 here absolutely love it absolutely love this dealership. Elizabeth Cassity is the most amazing receptionist I just recently bought my Ford raptor 2019 here absolutely love it absolutely love this dealership. Elizabeth Cassity is the most amazing receptionist. I always see Ken and Sevice and if you have any problems see Jason Nobel he’s the best! More
Other Employees Tagged: Jason Noble, Kenn Olson , Erica Cadena, Elizabeth Cassidy, Pablo Pastrana, Adam Smith
June 11, 2019
Peace of mind Had taken my 2017 escape for service and repair at north county Ford in May, however they did not actually fix the problem of my damaged undercarriage Had taken my 2017 escape for service and repair at north county Ford in May, however they did not actually fix the problem of my damaged undercarriage. I had believed they did until driving down the 15 and it popped off. Terrified I went to Gosch and right away Kenn Olson helped calm me down. He went above and beyond to fix the problem with no stress. I felt valued and safer after talking with Kenn. Best service and concern for customers. Highly recommend, everyone was helpful and so nice. Amazing experience. If you want excellent service you can trust go see Kenn at Gosch, you will be so glad you did. My peace of mind was restored and will always be grateful More
Other Employees Tagged: Kenn Olson
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