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Carlos Luna
Carlos Luna at Gettel Stadium Toyota
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Carlos Luna | Page 2

Assistant Service Manager

Gettel Stadium Toyota

5088 N Dale Mabry Hwy
Tampa, FL 33614

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4.8
32 Reviews
4.8

32 Reviews

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32 Reviews of Carlos Luna

February 20, 2024

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Employee Rating

Los precios son muy caros por las reparaciones. Tengo la impresion que desde que cambiaron de nombre, las cosas han cambiado tambien, y no para ayudar a lods clientes. More

by RUBENSALSA79
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Elyvn Rodriguez, Amber Smith

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Feb 20, 2024

Gettel Stadium Toyota responded

Lamentamos que usted sienta que nuestros precios son demasiado caros. Nos esforzamos por ofrecer precios justos y competitivos. Apreciamos sus comentarios y valoramos la oportunidad de mejorar nuestros servicios.

Mar 01, 2024

RUBENSALSA79 responded

RUBENSALSA79 responded PRIVATELY on 2/28/24 1:53 PM Ahora mismo el bumper de mi carro esta suelto, la pieza cuesta $50.00 mas o menos , si lo llevo a donde ustedes para que lo arreglen, tienen que remover el bumper completo, a $200.00 la hora, y si se tardan 3 horas, cuanto saldria el arreglo, $600.00 mano de obra sin taxes, usted cree que es justo.?

February 20, 2024

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They have always done great work on my 2007 Matrix. The only downside is the price is a bit high. More

by dlwhite333
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Suann Carrington, Daniel Choe, Michael Hare, Mike Alba

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Feb 20, 2024

Gettel Stadium Toyota responded

Thank you for the honest feedback, we love hearing from our customers. Come again anytime!

February 05, 2024

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It is always a very special pleasure and very fast 10/10 is the best More

by Faustoylil
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Recommend Dealer
Yes

Other Employees Tagged: Efrain Abreu

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Feb 06, 2024

Gettel Stadium Toyota responded

Awsome! We are so thrilled to hear you had a 10/10 experience here at Gettel Stadium Toyota! ♥

January 31, 2024

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EXCELLENT CUSTOMER SERVICE. Suann is an excellent advisor. Very professional and knowledgeable. She makes sure work is done as scheduled. I FEEL SHE SHOULD BE AWARDED FOR More

by JBLAKE1103
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elyvn Rodriguez, Suann Carrington, Michael Hare

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Feb 01, 2024

Gettel Stadium Toyota responded

Thank you for the 5-star review! We're here to serve you anytime.

January 30, 2024

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Hello, good customer service, very professional and dedicated, the officer Carlos Luna was awesome. I am really happy. More

by eramosortega
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Recommend Dealer
Yes
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Jan 31, 2024

Gettel Stadium Toyota responded

Awesome! Thank you so much for taking the time to tell us about your experience working with Carlos in our service department. We really appreciate you choosing Gettel Stadium Toyota for your vehicle service needs. Looking forward to seeing you in the future.

January 27, 2024

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Not sure why now it takes 3hrs for an oil change and tire rotation. Been going to Stadium for 20yrs never took this long. More

by bani568
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Recommend Dealer
Yes
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Jan 30, 2024

Gettel Stadium Toyota responded

We're sorry to hear that you had such a long wait time, we understand how valuable your time is and we apologize for any inconvenience. Thank you for taking the time to leave us an honest review. We appreciate your input and value the change to enhance our services.

January 16, 2024

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Knowledgeable advisor and good customer service. I was able to get my car fixed within 3 hours. More

by yaimamarrero
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Recommend Dealer
Yes
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Jan 16, 2024

Gettel Stadium Toyota responded

Thank you so much for taking the time to leave us a 5-star review! We really appreciate your business and helping to share the word about Gettel Stadium Toyota. ☺

January 16, 2024

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This dealership Demonstrates a Superior level of Customer service I’m More than satisfied with Toyota More

by KDEASSIS
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Hernandez, Nancy Sanchez, Richard Day, Xavier Pesantes JR

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Jan 16, 2024

Gettel Stadium Toyota responded

Thank you so much for taking the time to share with us this great review about our dealership. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark with you. We look forward to welcoming you back for your vehicle service needs in the future. ☺

January 13, 2024

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Eddie is very courteous and efficient . He always suggests any required maintenance and explains details of prccess. I highly recommend him. More

by santicab7
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Efrain Abreu , Eddie Ferreiro-Romero

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Jan 16, 2024

Gettel Stadium Toyota responded

We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a great experience at Gettel Stadium Toyota.

December 28, 2023

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Suann is always great she has the Best Costumer Services she is always able to help me i always appreciated her Service thanks SuAnn thanks Gain More

by GUSTABON
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Elyvn Rodriguez, Suann Carrington

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Jan 04, 2024

Gettel Stadium Toyota responded

Thank you for taking the time to tell us about your experience with Suann and thank you for the 5-star review. We really appreciate your business and helping to share the word about Gettel Stadium Toyota.

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