Carlos Mejia | Page 5

The service was great! Mr. Carlos Mejia from the service department and Mr. ken Brill from the parts department couldn’t have done a better job for my 2015 SLK 350. I needed my front rotors and pads to be r department and Mr. ken Brill from the parts department couldn’t have done a better job for my 2015 SLK 350. I needed my front rotors and pads to be replaced. The service was done in a timely fashion and the price was much better compared to another MB dealer in the city. They didn’t even try to sell me other “suggestive services”. Straight to the point and no games. From the valet parker to the technicians everyone was very courteous. I’ll most definitely continue to service my SLK there. Thank you. More

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Carlos, my service advisor is excellent.... service was completed as promised! The follow up today is commendable, a reflection of dedication and caring as well as a feedback of satisfaction and improvem completed as promised! The follow up today is commendable, a reflection of dedication and caring as well as a feedback of satisfaction and improvement as needed. More

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I took my car in for a state inspection and Carlos helped me. Carlos was very nice and professional. Thank you for your excellent customer service. me. Carlos was very nice and professional. Thank you for your excellent customer service. More

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Service was excellent! Carlos explained everything clearly and in detailed. When the car was returned the free car wash was amazing and so appreciated!! I appreciated that I was able to schedule my ap clearly and in detailed. When the car was returned the free car wash was amazing and so appreciated!! I appreciated that I was able to schedule my appointment in advance and that as soon as I arrived they were ready for me! More

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Excellent service. Carlos the service adviser was extremely attentive and courteous. They were able to identify the problem and offer me solutions. The communication was excellent throughout the expe extremely attentive and courteous. They were able to identify the problem and offer me solutions. The communication was excellent throughout the experience. More

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Carol was best service adviser really take care like VIP. She explain the service and also the work needs to be done providing the Uber to my house and back to the dealer best service She explain the service and also the work needs to be done providing the Uber to my house and back to the dealer best service More

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My advisor was Carlos and his service was excellent. The overall service from when I got there to when I left was really exceptional. Really great overall service from when I got there to when I left was really exceptional. Really great More

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Best services ever the place is very clean coffee water everything is perfect 👌 the workers are very polite to the clients and respectful and they are very good at their job I love it 🥰 everything is perfect 👌 the workers are very polite to the clients and respectful and they are very good at their job I love it 🥰 More

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I can only speak about The people who helped me they did everything they can to make me happy and to work with me and make sure I got everything I need done with respect and professional thank you Carlos everything they can to make me happy and to work with me and make sure I got everything I need done with respect and professional thank you Carlos from silver star More

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Carlos is a good service guy. He tells you what you need and is timely and respects the rush of his New York City patrons. and is timely and respects the rush of his New York City patrons. More

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