Carlos Mendoza | Page 6

Kobe provides excellent service. Good system. Loved the popcorn!! Provided us with a free tank of gas. Good system. Loved the popcorn!! Provided us with a free tank of gas. More

by JERAPINZ Verified Customer Verified Customer

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Carlos was very helpful. We had trouble finding my coupon for tire rotation, because the spelled my last name wrong. So I took him a while to get it all straightened out. We had trouble finding my coupon for tire rotation, because the spelled my last name wrong. So I took him a while to get it all straightened out. More

by mustachemike Verified Customer Verified Customer

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It was a great experience. Carlos listened to everything I said and was very professional Carlos listened to everything I said and was very professional More

by TOMDUSABLON Verified Customer Verified Customer

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Everything was perfect. They addressed all my concerns The lounge was comfortable but a little cold. The beverages were a nice touch. They addressed all my concerns The lounge was comfortable but a little cold. The beverages were a nice touch. More

by GREZMONKEY Verified Customer Verified Customer

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It was a good experience for my first time at this dealership. I will be back for service. dealership. I will be back for service. More

by bdunham11 Verified Customer Verified Customer

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Good people. Good service. Even took time to look up the salesman ( Cody ) who sold us our truck. It was nice to speak with him again. Good service. Even took time to look up the salesman ( Cody ) who sold us our truck. It was nice to speak with him again. More

by FRITOBANDITO1958 Verified Customer Verified Customer

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Jose was a wonderful service adviser. ,but the amount of time 3 1/2 days for a battery change out in unacceptable. I understand some diagnostics take time. But not a battery. ,but the amount of time 3 1/2 days for a battery change out in unacceptable. I understand some diagnostics take time. But not a battery. More

by kj5star Verified Customer Verified Customer

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Smooth and very professional Carlos is an exemplary employee. His personality keeps me coming back to the dealership. employee. His personality keeps me coming back to the dealership. More

by FSAMP8120 Verified Customer Verified Customer

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Carlos is always informative, courteous and professional. He went through the invoice in detail, delivered my car from the lot in person and sat with me in the vehicle to review and explain the changes. He went through the invoice in detail, delivered my car from the lot in person and sat with me in the vehicle to review and explain the changes. More

by FSAMP8120 Verified Customer Verified Customer

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Keep my truck in the shop for 6 weeks, cost me time and money, had to fo in person 3 times to get my transmission done, and they didn't get the one that was in my truck when I bought it fixed, instead, I money, had to fo in person 3 times to get my transmission done, and they didn't get the one that was in my truck when I bought it fixed, instead, I had to talk to management, and then they decided they would get a used transmission which had issues, the torque converter, then they had to wait for that to come in. And we were supposed to leave to go for texas.They didn't fix my electrical stuff in the truck.I don't know if they changed the other issues that I asked to be fixed in my truck under warranty. I end up being almost a week late on getting to texas because of them taking so much time to do things.And I had to keep on them almost every other day after a month to get it done. A day change oil, however, and they finally got the transmission in it.Ran good enough to get here to texas.But I still hear clinking when it gets put in park or when i'm coming and putting it into drive. And this all happens after I bought the truck, had it 46 months.Paid on warranty and even when I originally bought the truck.They upped the price on me after it was like down to twenty thousand by the time it was all done.And they got done, and I went to my bank.My loan officer was there.She heard the price and then they changed the price on me.And I had to go back to my loan heard and talk with them, but she adjusted the loan.So I could buy the truck so I am very displeased on how they handle things at this business. But in the beginning, I told them before I bought the truck.The training was having issues and they blew it off saying, oh no, it's just a hard shifter. I do not like the seat and being lied to. More

by quaidmsaiyan0006 Verified Customer Verified Customer

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