Carlos Mendoza | Page 5

Carlos was polite, courteous and professional. Service was quick and we appreciate the video inspection provided. Service was quick and we appreciate the video inspection provided. More

by alexisndupree Verified Customer Verified Customer

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Carlos did an excellent job on intake and answering my unrelated question (I was there for oil change and tire rotation) regarding an open recall on my 2023 Pacifica and how I would need to get it address unrelated question (I was there for oil change and tire rotation) regarding an open recall on my 2023 Pacifica and how I would need to get it addressed. More

by rickzawadzki Verified Customer Verified Customer

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Quick service, everyone was friendly Wait time was great for oil change and waiting area was clean and comfortable for oil change and waiting area was clean and comfortable More

by jen Verified Customer Verified Customer

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Polite, attentive, competent, communicative, professional I was pleased with our technician-supplied, professional video and the reception by Carlos. I was pleased with our technician-supplied, professional video and the reception by Carlos. More

by SherylNoland Verified Customer Verified Customer

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I had seen a squirrel in my engine bay at 5 pm Friday and just showed up and they got me in and looked over my van cleanedout the nest and found out what was damaged, I use my van for airport runs and im bus just showed up and they got me in and looked over my van cleanedout the nest and found out what was damaged, I use my van for airport runs and im busy all the time so my van is very important to me to keep my customers happy. Your team was the best on taking care of me late on a Friday, Thank you Tim More

by Steelkicker Verified Customer Verified Customer

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It's always a pleasure to work with Carlos. Friendly, professional and makes sure the customer is happy. I save my maintenance for CDJR because I know it will be done right. Kudos to Carlos ! Friendly, professional and makes sure the customer is happy. I save my maintenance for CDJR because I know it will be done right. Kudos to Carlos ! More

by Steve56 Verified Customer Verified Customer

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Helpful and informative. They made sure we were well tasked care of and got us out of there fast. They made sure we were well tasked care of and got us out of there fast. More

by tman9586 Verified Customer Verified Customer

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Logan took care of my family and I cannot believe I left the dealership in my dream truck. As a 32 year old, with a family, and a great career path Logan understood what I was looking for and what I enjoyed the dealership in my dream truck. As a 32 year old, with a family, and a great career path Logan understood what I was looking for and what I enjoyed before I did. Logan doesn’t just make you a happy customer but a family member of the great CDJR. So if your looking to get into a vehicle that you will get LIFETIME WARRANTY on and get amazing service from every single employee within the business, I highly recommend you go to this location in Leesburg and ask for Logan. More

by CodieCromwell93 Verified Customer Verified Customer

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Unfortunately I would rate it very bad. My service advisor was good but went on vacation while my vehicle was in service. Either no one was assigned his customers or whoever was did not car My service advisor was good but went on vacation while my vehicle was in service. Either no one was assigned his customers or whoever was did not care about them. The only communication I received was videos from the technician in which he seems very confused. The repairs were done poorly. He did the brakes (pads and rotors replaced) now parking brake doesn’t work. He did a transmission service (flush / filter) and now there is a trans fluid leak. The entire front / grill was left unsecured with bolts missing. I discussed some concerns with the service manager and left it there an extra day. I picked it up just to get it out of there but clearly he did not go over the work performed by the original technician. More

by Kevin Boland Verified Customer Verified Customer

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The dealership was incredibly efficient couldn’t get anything but positive feedback from me, everyone was great !! anything but positive feedback from me, everyone was great !! More

by lauriewagner Verified Customer Verified Customer

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