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Carlos Moreno
Carlos Moreno at Van Chevrolet Buick GMC

Carlos Moreno

Sales and Leasing Professional

Van Chevrolet Buick GMC

8585 E. Frank Lloyd Wright Blvd.
Scottsdale, AZ 85260

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4.7
56 Reviews
4.7

56 Reviews

Write a Review

56 Reviews of Carlos Moreno

June 08, 2025

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Employee Rating

Terrible experience, they never gave me a chance to drive the car I wanted ti purchase, the man who said “was the boss” told me it was sold but the sales guy said it wasn’t he just didn’t know why they didn’ More

by Alex P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jorge Sevillla

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Jun 11, 2025

Van Chevrolet Buick GMC responded

While we’re glad to know you found a vehicle, we’re disappointed to hear that your experience with us left you feeling frustrated. The wait time you mentioned, the conflicting communication about vehicle availability, and the concerns about the sales process and financing are not the kind of impressions we strive to leave. We want every guest to feel respected and informed at every step, and it’s clear we fell short of your expectations. We truly value your input and would like the opportunity to better understand what happened and ensure your concerns are addressed. Please feel free to reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.

May 30, 2025

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Employee Rating

Bret and Carlos were great to work with. Very friendly and knowledgeable. Helped me with anything I needed and answered all my questions. More

by wmlundjr54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bret Glass

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Jun 04, 2025

Van Chevrolet Buick GMC responded

Thanks! We're thrilled to hear that Bret and Carlos provided you with excellent service. We pride ourselves on our team's friendliness and expertise, so it's great to know they met your needs. Looking forward to assisting you again!

April 10, 2025

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Employee Rating

From the moment I entered the dealership. Everyone was attentive to my needs and understood what I was looking for in a purchase.I will definitely come back. Brent was extremely informative o More

by RAYMONDCMESPARZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Knase , Brent Forkner

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Apr 11, 2025

Van Chevrolet Buick GMC responded

Thank you for sharing your experience! We're so glad to hear that everyone at the dealership was attentive and helped you find exactly what you were looking for. It’s great to know that Brent made the process clear and easy to follow. We look forward to welcoming you back for your next visit!

March 29, 2025

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Pleasure to do business with, thanks for the honesty and knowledge of the products they sell. Would definitely recommend to a friend or family member. More

by PATRICKVICK80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerred

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Mar 31, 2025

Van Chevrolet Buick GMC responded

Thanks, Patrick! We're thrilled to hear you had a great experience with us. Honesty and product knowledge are our top priorities, and we appreciate your recommendation. Looking forward to serving you again soon!

March 22, 2025

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Employee Rating

It was a great experience and a satisfying experience whit the way they treated me and my wife all recommend the service to my family and friends so happy to buy at van Chevrolet whit Luis alvarado More

by Jairo24partida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Alvarado

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March 22, 2025

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Employee Rating

It was a great experience and a satisfying experience whit the way they treated me and my wife all recommend the service to my family and friends so happy to buy at van Chevrolet whit Luis Alvarado More

by Jairo24partida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Alvarado

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Mar 24, 2025

Van Chevrolet Buick GMC responded

Thanks for the amazing feedback, Jairo! We're thrilled to hear you and your wife had a great experience with Luis. Your recommendation means the world to us, and we look forward to welcoming you and your family again soon!

March 22, 2025

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Employee Rating

It was a great experience and a satisfying experience whit the way they treated me and my wife all recommend the service to my family and friends so happy to buy at van Chevrolet whit Luis Alvarado More

by Jairo24partida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Alvarado

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March 15, 2025

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Employee Rating

Quick and easy transaction. Bret Glass is the Best! Finance was smooth as well. Overall great experience! More

by BRET1230
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bret Glass , Finance

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Mar 18, 2025

Van Chevrolet Buick GMC responded

Thanks, Bret! We’re thrilled to hear you had a quick and smooth experience. Our team strives to make every transaction easy, and it's great to know we hit the mark. We appreciate your feedback and look forward to serving you again!

February 01, 2025

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Employee Rating

Never received the 5 maintenance we paid for. Been trying for 6 months to contact someone from the dealership, but they won’t answer voicemails or email contacts. Can’t believe we have to pay fo More

by Jaz4x4man
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chase Bartlett

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Feb 05, 2025

Van Chevrolet Buick GMC responded

We understand your frustration with the difficulty you've experienced in contacting us and the fact that you feel you've had to pay for maintenance twice. We sincerely apologize for this inconvenience. Please reach out to our Service Director, Daniel Sanchez at customerrelations@vanbuickgmc.com so we can investigate this further.

January 27, 2025

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Employee Rating

They did a good job got me the car I was looking for I was happy More

by JERRYCLUBDOC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 28, 2025

Van Chevrolet Buick GMC responded

Thanks for the fantastic review, Jerry! We're thrilled to hear you found the car you were looking for. Your satisfaction is our priority, and we're here to help anytime you need. Enjoy your new ride!

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