Carlos Munoz

Great customer service from Carlos and his team. They were very polite, helpful, and efficient! and They were very polite, helpful, and efficient! and More

by ARIANAM0 Verified Customer Verified Customer

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Had rear brakes replaced Carlos worked with me for a schedule that worked for the repair was completed in a timely manner and all is good schedule that worked for the repair was completed in a timely manner and all is good More

by FTURNER18 Verified Customer Verified Customer

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I was highly satisfied with the service and communication from them . Great job with the x3! from them . Great job with the x3! More

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Appt was on time. Everything explained well Carlos was very helpful. Knows the cars very well Everything explained well Carlos was very helpful. Knows the cars very well More

by COOPERCHRI Verified Customer Verified Customer

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Carlos is the best service advisor i had in owing bmws over 30 years What more to say best ever over 30 years What more to say best ever More

by DOCPAINRELIEF Verified Customer Verified Customer

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I travel to this location because of Carlos. He is the best service advisor they have and takes good care of me. He is the best service advisor they have and takes good care of me. More

by SHARIBAKERDESIGNS Verified Customer Verified Customer

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Carlos was professional and so easy to work with. I was updated throughout the service process, and everything was completed as promised. I was updated throughout the service process, and everything was completed as promised. More

by jonathanhmoore Verified Customer Verified Customer

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Carlos is amazing and the only service provider I will work with at BMW! I have been going to him since I purchased My BMW and I can say nothing but amazing things about him. Every time I go to BMW, he go work with at BMW! I have been going to him since I purchased My BMW and I can say nothing but amazing things about him. Every time I go to BMW, he goes above and beyond to ensure I have the best service possible. He is extremely communicative, professional, positive and always strives for the best service he can give to his customers. If Carlos was a car salesman, I would have multiple BMWs just due to the service he provides! There is no one better at BMW to work with than Carlos! More

by DEBBIE RODAWALT Verified Customer Verified Customer

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Carlos and Hassan were fantastic. Carlos kept us informed every step of the way and got us through service in record time. He even thought to put new batteries in both of our car fobs Carlos kept us informed every step of the way and got us through service in record time. He even thought to put new batteries in both of our car fobs. Hassan explained in depth all of our options for extension of our car warranty and made the decision process very pleasant. Kudos to both of them and BMW Sarasota. More

by willard Verified Customer Verified Customer

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5 , very professional Timely service with comfortable waiting area. Everyone professional and above board waiting area. Everyone professional and above board More

by Ren530i Verified Customer Verified Customer

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