Carlos Munoz

I travel to this location because of Carlos. He is the best service advisor they have and takes good care of me. He is the best service advisor they have and takes good care of me. More

by SHARIBAKERDESIGNS Verified Customer Verified Customer

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Carlos was professional and so easy to work with. I was updated throughout the service process, and everything was completed as promised. I was updated throughout the service process, and everything was completed as promised. More

by jonathanhmoore Verified Customer Verified Customer

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Carlos is amazing and the only service provider I will work with at BMW! I have been going to him since I purchased My BMW and I can say nothing but amazing things about him. Every time I go to BMW, he go work with at BMW! I have been going to him since I purchased My BMW and I can say nothing but amazing things about him. Every time I go to BMW, he goes above and beyond to ensure I have the best service possible. He is extremely communicative, professional, positive and always strives for the best service he can give to his customers. If Carlos was a car salesman, I would have multiple BMWs just due to the service he provides! There is no one better at BMW to work with than Carlos! More

by DEBBIE RODAWALT Verified Customer Verified Customer

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Carlos and Hassan were fantastic. Carlos kept us informed every step of the way and got us through service in record time. He even thought to put new batteries in both of our car fobs Carlos kept us informed every step of the way and got us through service in record time. He even thought to put new batteries in both of our car fobs. Hassan explained in depth all of our options for extension of our car warranty and made the decision process very pleasant. Kudos to both of them and BMW Sarasota. More

by willard Verified Customer Verified Customer

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5 , very professional Timely service with comfortable waiting area. Everyone professional and above board waiting area. Everyone professional and above board More

by Ren530i Verified Customer Verified Customer

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5 , very professional Timely service with comfortable waiting area. Everyone professional and above board waiting area. Everyone professional and above board More

by Ren530i Verified Customer Verified Customer

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Good quick kios checkin, good communication, and like the inspection videos and text messaging updates inspection videos and text messaging updates More

by angcraw Verified Customer Verified Customer

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Carlos is wonderful. You can tell that he cares and is committed to making sure that your needed service is done properly and fully explained. You can tell that he cares and is committed to making sure that your needed service is done properly and fully explained. More

by STU242 Verified Customer Verified Customer

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Very good Attention and Carlos is always helpful is a pleasure to go there better timing this time pleasure to go there better timing this time More

by CLAHERGU15 Verified Customer Verified Customer

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After I switched from another service advisor to work with Carlos, things changed drastically and have only amazing experience with Carlos, things changed drastically and have only amazing experience More

by FOTEX2000 Verified Customer Verified Customer

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