Carlos Munoz | Page 248

Three Screws Were No Match To Great Service I was driving my newly purchased BMW without a worry in the world when an alert popped up that there was "low tire pressure." I proceeded to BMW of Sa I was driving my newly purchased BMW without a worry in the world when an alert popped up that there was "low tire pressure." I proceeded to BMW of Sarasota and was met by service personnel including Greg Jones the service manager. Their response to my safety was immediate and I was back on the road with even a greater peace of mind. Thanks again, BMW of Sarasota. You perform customer service as if it's the only important thing you are going to do each day. More

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Excellent Service Carlos Munzos is always attentive to my concerns, sees that they are addressed in a timely manner, and then explains everything in detail. He deserves Carlos Munzos is always attentive to my concerns, sees that they are addressed in a timely manner, and then explains everything in detail. He deserves with praise, and he is the main reason I refer friends to the dealership. More

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My Expierence Carlos has always been exceptional to deal with. He had my wife's car serviced within an hour of my arrival. He is direct, to the point and get's thin Carlos has always been exceptional to deal with. He had my wife's car serviced within an hour of my arrival. He is direct, to the point and get's things done for us. More

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Waiting area chairs. This review concerns your waiting area. All your chairs are made for people 6 feet and over! I am barely 5 feet tall and cannot sit in your chairs. Ho This review concerns your waiting area. All your chairs are made for people 6 feet and over! I am barely 5 feet tall and cannot sit in your chairs. How about putting in a couple of chairs that would fit shorter people. Ordinarily I wait for my car and am so uncomfortable. Sure would appreciate it. I already filled out a review of employees - wonderful people - so did not repeat here. Joanne Martin. More

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Excellent Service Carlos Munoz is "TOP SELF SERVICE"!! We bought our BMW from this dealership and though there has been a few issues, Carlos has always squared them aw Carlos Munoz is "TOP SELF SERVICE"!! We bought our BMW from this dealership and though there has been a few issues, Carlos has always squared them away, with ease. Thanks Carlos for all your help. More

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Beat expectectations! I will be honest, i was hesitant to look at purchasing a car through a high value dealership. My experience couldn't have been better. I was looking a I will be honest, i was hesitant to look at purchasing a car through a high value dealership. My experience couldn't have been better. I was looking at pre-owned, non certified cars, so wasn't expecting much, but Naycolle really made sure I was taken care of. I had some concerns and to my surprise, once Carlos Munoz got involved, i was in good hands. Always responsive and concerned for my needs. Thank you! More

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BMW 5 Series Service My experience was that the vehicle service was very quick and efficient. My representative, Carlos Munoz, was very helpful and the waiting room was v My experience was that the vehicle service was very quick and efficient. My representative, Carlos Munoz, was very helpful and the waiting room was very comfortable. More

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Tire issue Tire problem, had vy troublesome slow leak. Carlos provided excellent and efficient service. Tire was replaced and car washed on vy short order. I wi Tire problem, had vy troublesome slow leak. Carlos provided excellent and efficient service. Tire was replaced and car washed on vy short order. I will see him agn. Thanks for courteous and efficient work. Dieter More

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Great customer service Carlos Munoz exceeded my expectations in service. He was very quick to address my concerns and even quicker to offer a loaner car to ensure that I was Carlos Munoz exceeded my expectations in service. He was very quick to address my concerns and even quicker to offer a loaner car to ensure that I was able to continue with my busy schedule and not be affected by my car needing service. I highly recommend BMW of Sarasota and Carlos. More

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Carlos Muno- A+++ Carlos Munoz exceeded our expectations in service. We are new to the area and, despite purchasing our car in another state from another dealer, we wer Carlos Munoz exceeded our expectations in service. We are new to the area and, despite purchasing our car in another state from another dealer, we were treated like life long customers. Carlos spent time talking to me, diagnosing the issue and, even offered me a loaner when I had expected to have to UBER. His multiple achievement in service awards are well deserved. Carlos will not disappoint. More

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