Carlos Rodriguez

This is our first and last ford vehicle. And we cringe just having to walk into the dealership. First off, the salesman was an incredible liar, just like most sales people. But we needed And we cringe just having to walk into the dealership. First off, the salesman was an incredible liar, just like most sales people. But we needed a car and the explorer met our requirements. We opted for the service maintenance plan when we were told that all services bumper to bumper were covered under this plan (lie #2). the explorer was a "certified vehicle" which means everything should work properly, and that it had gone through extensive inspections and services to qualify. However, when we got home the heated seats didn't work. the dealership explained they weren't covered. So after a call to ford motor corp, we got a call from future explaining they would cover the repair. next was a scheduled oil change (covered under the service plan we purchased). They tried hitting us with $1100 in repairs for basic services. They explained that if a service is needed before the manufactures schedule, then they are not covered. Doesn't really make sense. So another call to ford motor corp, only to find out from the rep that the service plan we purchased was intended this way. So kind of a scam if you think about it. Ex. the manufactures maint schedule says the trans fluid, cooling system, etc should be serviced at 100k miles. But the dealership says it needs to be done, just randomly during a 45k mile oil change, it's not covered. But if you don't do it, it voids the service plan. How's that sound? My best advice: stay away from this dealership! And probably stay away from ford vehicles. They kinda suck. More

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My first experience with Future Ford and Carlos Rodriguez was in 2005 when I purchased a F250 wth the 6.0 Diesel. That vehicle turned out to be a lemon with many problems over the 6+years 100,00miles I owned was in 2005 when I purchased a F250 wth the 6.0 Diesel. That vehicle turned out to be a lemon with many problems over the 6+years 100,00miles I owned it. Had it not been for the service and creditability of Carlos, i I might not have even considered another Ford. Two things kept me wanting to buy another ford: 1) Every time I came in for service (most service as well as for scheduled maint. had a problem or failure that needed attention. Each time , while awaiting service I would visit Carlos and he would keep me aware of the problems and what Ford was doing for long term solutions to theirDiesel engins. 2) I wanted to Buy american, and I also wanted to stay with Ford because THEY WERE THE ONLY AMERICAN TRUCK THAT DIDN'T take the govt bail out, they continued to do business the american way and survived but I also wanted a reliable vehical..Carlos talked from experience about the 2012, 6.7 v8 diesel and its service history so in Feb, 2012 I bought a new F250, 4x4 , 4door Diesel. I've now had it 17 months, 37,000 miles , get excellant milage AND NOT ONE MECHANICAL PROBLEM. Excellant power pulling our travel trailer and I couldn't be happier. It was now time to upgrade my wife from her 2000 Durango Again I wanted to stay American and if I could find the right vehicle, stay with Ford for the same reason as above, NO GOV BAIL OUT!!! So after reading articles on the Ford Fusion, I again went to Future Ford to get Carlos's openion and test drove one. I was impressed with its power, handling and style. I then told my wife this next vehicle was hers to pick out . The car itself - Make, Model, features and color. She'd heard me tell others why I wanted to stay with Ford and felt the same about the GM & Dodge, Gov Bail Out and wanted to see what Ford had. I set it up to meet with Carlos and turned the rest over to my wife.He showed my wife The Fusion and The Escape and explained them both. She test drove both and liked both but preferred the Fusion if she could get the right color and features. Carlos was able to locate a 2013, Titaium, AWD in Boudeaux, black leather seats, 19"H-spoke wheels, moon roof, rear view camera in the bay area. We worked on price and tradein and made a deal!! My wife and I picked up the vehicle on 7-8-13 added the extended warrenty and prepayed mtce package withTravis Hamilton and drove it home. If it performes as good and trouble free as my 2012 F250, I'll probably be a Ford driver from now on. Just a note , Robert Clark has been my service contact on every service on my 2012 F250 & its performance is making my experience with my 2005 6.0 a fadeing memory. I will request Robert Clark every time I bring in Our Fusion for service. I have no problem giving all of the above and Future Ford of Clovis, my highest recomendation! Thank you Nate Lincoln , More

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This is the second Ford we have purchased from Carlos Rodriguez. He is entertaining, competent, and very friendly. The was able to overcome the obstacles we place before him and solved the few problems w Rodriguez. He is entertaining, competent, and very friendly. The was able to overcome the obstacles we place before him and solved the few problems we had. Overall, it was an excellent experience plus we love the truck we purchased. More

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