Carlos Rodriguez

Outstanding sales AND service department. Carlos helped me find exactly what I was looking for and without any sales pressure. There was a whole team approach to make sure everything was read Carlos helped me find exactly what I was looking for and without any sales pressure. There was a whole team approach to make sure everything was ready to go off the lot. Carlos (Sales) worked seamlessly with Red (Service) and Delonte (Concierge Service) to ensure I’m getting the most out of my purchase. By the way, I bought a used car. I was treated like I had just bought the newest top end car. The team noticed a small issue after buying the car when I returned for tags and before I left the dealership I had a call from the service department with an appointment to correct the issue. I did a lot of shopping around and I don’t think anywhere else could beat the price. Certainly the level of service can’t be beat. More

Report | Print

Recently purchase a car with the help of Carlos and Micky who went out of their way to make this possible. They explained everything thoroughly and were very patient and understood exactly what I wanted and who went out of their way to make this possible. They explained everything thoroughly and were very patient and understood exactly what I wanted and needed. Very professional, they made me a very happy customer! the dealership very clean and professional . also bryan he take care of my services very good . im happy clients 🥰 More

Report | Print

Very clean. Great. customer service. Staff is extremely knowledgeable about all products and services. Would definitely recommend to friend’s & family Great. customer service. Staff is extremely knowledgeable about all products and services. Would definitely recommend to friend’s & family More

Report | Print

Wonderful experience the staff went above and beyond throughout my purchase, my favorite team and the best dealership in the area. throughout my purchase, my favorite team and the best dealership in the area. More

Report | Print

Everyone was extremely helpful The car is beautiful The dealship is neat clean and organize All in all an exceptional buying experience beautiful The dealship is neat clean and organize All in all an exceptional buying experience More

Report | Print

Mercedes of Fredericksburg came through for me yet again! Great customer service throughout the process. Great customer service throughout the process. More

Report | Print

My salesperson Carlos was fantastic, top notch, he was very friendly, and knowledgeable. We drove over an hour and half just because of initial phone convo. We ended up purchasing the car. Whitney in f very friendly, and knowledgeable. We drove over an hour and half just because of initial phone convo. We ended up purchasing the car. Whitney in finance was awesome to, explaining everything to us, very patient, and friendly, and we left with all our paperwork on a usb flash drive....wow... I'm impressed..... More

Report | Print

Amazing experience working with Carlos, Mickey and Delante! They’re the best and I love my new GLC!! Delante! They’re the best and I love my new GLC!! More

Report | Print

Delaney and Carlos were fantastic! Very easy to work with, super helpful with orienting us to all the features and controls. Very easy to work with, super helpful with orienting us to all the features and controls. More

Report | Print