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Carlos Rovira
Carlos Rovira | Page 5
Service Director
Nucar Toyota of Norwood
277 Providence Highway
Norwood, MA 02062
62 Reviews
62 Reviews of Carlos Rovira
December 13, 2019
State inspection Excellent service! Continue to do a great job all around. Your efforts are highly appreciated! Love the freshly brewed coffee and movies in the waitin Excellent service! Continue to do a great job all around. Your efforts are highly appreciated! Love the freshly brewed coffee and movies in the waiting room. More
by Bobbey
Verified CustomerOther Employees Tagged: Lucio Lopes, Kevin Gallagher, Chris Gray, David Lin, Angel Pimentel, Kevin Dasilva , Kyle Arruda, Matt Crane, Kenny Lopez
December 09, 2019
Latest Visit Usually pretty good, communications on the last visit were a disaster. It had to do with a recall that half the staff did not understand. For these t Usually pretty good, communications on the last visit were a disaster. It had to do with a recall that half the staff did not understand. For these types of issues, they need better inside communications. Carlos did step in to help resolve the issue. More
by JDDIRECT
November 21, 2019
Excellent service, from arrival to check out it was a very wonderful experience. It feels good to have someone listen to all your vehicle’s problem and have all service performed properly. Thank you very wonderful experience. It feels good to have someone listen to all your vehicle’s problem and have all service performed properly. Thank you More
by Su2015
Other Employees Tagged: Lucio Lopes
November 21, 2019
Service Appt. I asked for an inspection sticker while the car was being worked on and it was brought to my attention the registration had expired (3 months overdue) I asked for an inspection sticker while the car was being worked on and it was brought to my attention the registration had expired (3 months overdue)... Carlos recommended I renew by phone online and email him the confirmation... As soon as it was received, they were able to go forward with the inspection... This was great to complete both actions saving me a trip back and potentially money from driving with an expired registration! Thank you!! More
by SCAT3OAK
Other Employees Tagged: Chris Gray
November 21, 2019
Superior Service Great attentive service. They were efficient and kept my best interest. Definitely would recommend them to anyone who owns a Toyota or other brand. Th Great attentive service. They were efficient and kept my best interest. Definitely would recommend them to anyone who owns a Toyota or other brand. Thanks for making this a pleasant experience More
by RUSYDAVID
Other Employees Tagged: Lucio Lopes
November 01, 2019
Very impressed with the ENTIRE Process!! I was impressed with the ENTIRE process! I had a recall on my 2011 Toyota Corolla. I imagined I was in for a long boring day. It turned out to be AMAZ I was impressed with the ENTIRE process! I had a recall on my 2011 Toyota Corolla. I imagined I was in for a long boring day. It turned out to be AMAZING!! They gave me a FREE rental right off the top while the repair was being done. Surprisingly enough I recieved a Text an hour and a half later stating my car was ready for pick up!! Very Professional and Personal Associates. Jack is the MAN! Thanks to everyone involved. So SMOOTH! More
by CHEFWILL901
Other Employees Tagged: Yves Redon, Jack Tu
November 01, 2019
Oil change tire rotation Service was fine just an hour longer than I was told. Okay place to wait but crowded could have used a few amenities like other dealerships Service was fine just an hour longer than I was told. Okay place to wait but crowded could have used a few amenities like other dealerships More
by SLEC5
October 21, 2019
Not a good service I brought my car just to change air bag and after i got my car back i heard a noise. His response was “well that sucks that means something broke and I brought my car just to change air bag and after i got my car back i heard a noise. His response was “well that sucks that means something broke and you must pay” thats not the correct way to respond to a customer who is upset. I brought my car in perfectly fine no noise no nothing for it to come out with the “exhaust” broken. More
by CARMENSHUA
October 21, 2019
Rav4 service Efficient service inspection, oil change, and tire rotation. I was well informed before waiting of the length of the service and what would be done. M Efficient service inspection, oil change, and tire rotation. I was well informed before waiting of the length of the service and what would be done. My car was waiting for me in less time than originally anticipated! Friendly staff. Quick trip! More
by HBARONE2013
October 18, 2019
I don’t mind waiting The service was great they were friendly I was a little early they didn’t mind . They offered me a ride home . I was in a little pain I told them I w The service was great they were friendly I was a little early they didn’t mind . They offered me a ride home . I was in a little pain I told them I would wait for my car . I ate my lunch and played on my iPhone I was happy with the device I received thank you . More
by KRM195802
Other Employees Tagged: Kevin Gallagher
