Carlos Rovira | Page 6
Service Director
Nucar Toyota of Norwood
277 Providence Highway
Norwood, MA 02062
62 Reviews
Write a Review62 Reviews of Carlos Rovira
October 15, 2019
Wonderful Employees are kind and considerate, works diligently, explains the problem and solution. I have been coming to Boch for many years and I would not ta Employees are kind and considerate, works diligently, explains the problem and solution. I have been coming to Boch for many years and I would not take my care anywhere else. More
Other Employees Tagged: Lucio Lopes, Angel Pimentel
September 11, 2019
Greatful Carols saw that there was a problem with previous service appointments and got me on touch with his boss Kenny and the customer service manager to hea Carols saw that there was a problem with previous service appointments and got me on touch with his boss Kenny and the customer service manager to hear my complaints. They performed the necessary recall and also performed an oil change and tire rotation complimentary . I cannot thank you and the team for the excellent customer service. More
Other Employees Tagged: Kenny and customer service manager i forget his name
September 11, 2019
Oil Change It was easy, fast and the guys were super friendly. I would highly recommend this dealer and will be returning in the future for all my services. It was easy, fast and the guys were super friendly. I would highly recommend this dealer and will be returning in the future for all my services. More
Other Employees Tagged: Kyle Arruda
September 06, 2019
Jance was very pleasant. Service area spotless and everyone concerned about doing a good job. Two waiting areas, one with TV and second quiet so I was able to work. Service area spotless and everyone concerned about doing a good job. Two waiting areas, one with TV and second quiet so I was able to work. More
September 05, 2019
Very frustrating Took over two months to get a recall taken care of, at one point I was told to chase my own part through there parts department. Never called me back Took over two months to get a recall taken care of, at one point I was told to chase my own part through there parts department. Never called me back once. More
August 31, 2019
Happy customer The service was first rate and appreciate the courtesy vehicle to work while my car was being serviced and recommend Boch Toyota Service to anyone! The service was first rate and appreciate the courtesy vehicle to work while my car was being serviced and recommend Boch Toyota Service to anyone! More
Other Employees Tagged: Gilbert Perea, Angel Pimentel, Kevin Dasilva , Theresa Awad, Matt Crane, Kenny Lopez, Jack Tu
August 16, 2019
Brake Job Brought my 2006 Toyota Tacoma with 142,000 miles in for brake service. My Service advisor Jack could not have been more helpful along with Service sup Brought my 2006 Toyota Tacoma with 142,000 miles in for brake service. My Service advisor Jack could not have been more helpful along with Service supervisor Carlos were terrific. Technician who performed the job did outstanding work. More
Other Employees Tagged: Jack Tu
August 12, 2019
Smooth and easy services Hola! My name is Melissa and I wanted to express my appreciation by Thanking Joseph Baribeault for his awesome and forever young and happy soul. He ma Hola! My name is Melissa and I wanted to express my appreciation by Thanking Joseph Baribeault for his awesome and forever young and happy soul. He made my car shopping much easier than I thought it would be. My husband and I got to learn a little about him as he took my husband and I for a ride he also took the time and tried very hard to find a silver Highlander wish was my preference. Of course I settled with the black one instead since the silver was not available. he continued providing us with detail information about our new vehicle. His feedback worked wonders got me to settle even more with the vehicle and gain my trust. I can’t go without mentioning the whole personal there at Boch Toyota everyone was so friendly. It seemed that everyone gets along and work well together in such way that the customers like us are happy and comfortable with what we are getting. Thank You all kindly. Melissa & Eddie More
Other Employees Tagged: Jason Aufiero, Lucio Lopes, Angel Pimentel , Joe Baribeault, Kenny Lopez
June 27, 2019
Very,very,professional Had an appointment at 9am this morning to have rain guards installed and the wrong ones came in so I couldn’t have them installed . Carlos rovira and Had an appointment at 9am this morning to have rain guards installed and the wrong ones came in so I couldn’t have them installed . Carlos rovira and William heins couldn’t have been more apologetic and make you feel they really appreciate doing business with you! Thank you! Customer service you can really appreciate! More
Other Employees Tagged: William Heins
June 18, 2019
Always excellent service with a smile! Always polite, upbeat and the service is superior. They have good prices too. I wouldn’t want to go anywhere else. The whole staff is top notch!! Always polite, upbeat and the service is superior. They have good prices too. I wouldn’t want to go anywhere else. The whole staff is top notch!! More
Other Employees Tagged: Chris Gray, David Lin , Matt Crane, Amer Hajou

