Carlos Salazar

Carlos Salazar was great, the communication great prior to visiting the dealership for a test drive, and was able to get things moving when things stopped progressing at the dealership. But, we are extre to visiting the dealership for a test drive, and was able to get things moving when things stopped progressing at the dealership. But, we are extremely unhappy with the dealership itself and specially the finance department, we wanted a quick transaction and they wasted our whole entire day, trying to push us to apply through their banks, promising rates that we knew they couldn’t get, even knowing we came with our own pre-approved loan! It just all felt forced onto us, they removed the license plate from my old vehicle I was trading in and put it on the new one without having anything finalized! They also didn’t want to fix a faulty seatbelt, I was told that I could bring it to another dealership to get it fixed after we purchased the vehicle. We signed papers 4/18 but nothing was finalized until 4/30 because the finance person worked with, Brayan Uyuni was out sick. And still, he has not provided any information, or had us sign any documents about the extended bumper to bumper warranty we requested multiple times before, during and after the transaction was completed. Even after multiple attempts to get this sorted, we still haven’t received any information. It’s almost like they refuse to honor our request. We tried contacting and left messages with the GM Dean Cook, with no success. Just avoid this dealership unless you want to be deceived, lied to and forced to sign agreement that doesn’t have everything you requested. More

by silviamcgeary Verified Customer Verified Customer

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Very quick and friendly service. We enjoyed the experience and found the vehicle that we were looking for. We enjoyed the experience and found the vehicle that we were looking for. More

by CHUCK96 Verified Customer Verified Customer

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Hollywood Kia backs what they say. They will take care of you..Carlos Salazar my sales guy was awesome. Irene is the Executive Administrator she is awesome. She listens to the customer They will take care of you..Carlos Salazar my sales guy was awesome. Irene is the Executive Administrator she is awesome. She listens to the customer and gets the job done. More

by cfisch69 Verified Customer Verified Customer

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Hollywood Kia is a great dealership. Specially when it comes to customer service. And Carlos was the reason. Specially when it comes to customer service. And Carlos was the reason. More

by jorgenicolasburbano Verified Customer Verified Customer

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From the Sales person Carlos S, to the finance department and the manager my experience was amazing. They heard what I was looking and worked with me to get my Kia Forte. I am very happy with how the process and the manager my experience was amazing. They heard what I was looking and worked with me to get my Kia Forte. I am very happy with how the process was. Thanks! More

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Salesman polite, but did not want to show us how to use the car. He seemed very rushed and told us to try learn ourself and to come back for help if needed. After giving us keys to car, he thanked us and the car. He seemed very rushed and told us to try learn ourself and to come back for help if needed. After giving us keys to car, he thanked us and rushed away. More

by doll2285 Verified Customer Verified Customer

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Excelente atención y satisfecha con lo que necesito, Carlos es una excelente persona profesional en lo que hace. Carlos es una excelente persona profesional en lo que hace. More

by doris_navarrete Verified Customer Verified Customer

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Clean environment and helpful associates who seem rushed and not enough time to explain things. and not enough time to explain things. More

by genruss Verified Customer Verified Customer

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Satisfied with the work they did to my truck. I have a Kia telluride they washed it very professional. I have a Kia telluride they washed it very professional. More

by ROLANDOESPINOZA2 Verified Customer Verified Customer

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Nice people in the dealership. Negotiation process was confusing, I was promised more than once an “out the door” price, but when I reached the finance person, the total was over $ Negotiation process was confusing, I was promised more than once an “out the door” price, but when I reached the finance person, the total was over $2000 more than I expected. By that time, I had already notified my insurance company of the change, so I went through with the deal More

by Kia Buyer Verified Customer Verified Customer

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