Carlos Santiago
Carlos Santiago at Executive Chevrolet

Carlos Santiago | Page 7

Product Specialist - Yo hablo español

Executive Chevrolet

399 N Colony Street
Wallingford, CT 06492

Contact Me
4.8
86 Reviews

2 years and some change of experience in the car sales business. Before that I was in the Military for 12 years. I have 2 years of law enforcement experience as well.

Dealership Experience

2 yrs, 8 mos

Industry Experience

2 yrs, 8 mos

Languages Spoken

Spanish Spanish

4.8

86 Reviews

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86 Reviews of Carlos Santiago

February 03, 2025

Dealership Rating
Employee Rating

Folks were friendly and good to deal with. However, the product knowledge was not what I would have expected. More

by JBREEN68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mary Gallagher, Obed Santiago

Feb 04, 2025

Executive Chevrolet responded

We are happy to hear that you felt our staff was friendly and were good to deal with. We are disappointed to hear that the product knowledge did not live up to the expectation. I would love the opportunity to discuss this further with you to find out where the holes were with the product knowledge. We pride ourselves in our professionalism, that goes for the experience we provide and our passion for our products. Please reach out to me directly at your convenience. Best Regards, Shaun Woodward General Manager 203-493-5822

February 02, 2025

Dealership Rating
Employee Rating

Every thing was so effortless and smooth. From them contacting me after I searched for the vehicle I wanted to the test drive and the financing. Everyone was so nice and professional. I would More

by LEONILESCOTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarah Elliott , Daisy Chevy, Mary Gallagher, Obed Santiago

Feb 03, 2025

Executive Chevrolet responded

Here at Executive Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Shaun Woodward General Manager

January 30, 2025

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Employee Rating

This was the first visit to a dealership where I was not stressed out and feeling like someone was trying to rip me off. I actually had fun! They found me a truck which exceeded my expectations and for a gr More

by YALEMEDIC18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Woodward , Mary Gallagher

Jan 31, 2025

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Shaun Woodward General Manager

January 30, 2025

Dealership Rating
Employee Rating

I got what I was settling for but truck has a scrape I didn't know about and window shades were falling off didn't come with fresh oil change roof of truck wasn't washed at all upon receiving the truc More

by MINIONE51163
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mary Gallagher, Obed Santiago

January 27, 2025

Dealership Rating
Employee Rating

They make you wait a very long time negotiating the sale . The new truck had a scratch that exposed metal on the rear bumper which I informed Carlos prior to the sale and after the sale, told him I neede i More

by RRICKT20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mary Gallagher, Obed Santiago

Jan 27, 2025

Executive Chevrolet responded

We're sorry for the experience you had with us. We would like to resolve the issue with the rear bumper. I have tried to reach out to you directly. Please contact me back when you have moment to discuss this further. Thank you, Obed Santiago Sales Manager 203-493-5828

January 26, 2025

Dealership Rating
Employee Rating

Carlos did a great job at helping me find what I was looking for in a vehicle. He did not make me feel pressured and took his time. Thank you Carlos! More

by KHEWITT89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Woodward , Mary Gallagher

Jan 27, 2025

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that Carlos and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Shaun Woodward General Manager

January 22, 2025

Dealership Rating
Employee Rating

Executive Chevrolet did an all around excellent job from my first visit to the dealership till I took delivery! Love the truck love the experience More

by MGREGORY114
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Woodward , Mary Gallagher

Jan 22, 2025

Executive Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Shaun Woodward General Manager

January 18, 2025

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Employee Rating

Everyone was kind and knowledgeable. They made the process amazing. We will do business with them again. They made us feel like family More

by Stins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Galante, Mark Valerio, Cerra Terrill-Rodriguez , Mary Gallagher, Roz Toney

Jan 19, 2025

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Shaun Woodward General Manager

January 16, 2025

Dealership Rating
Employee Rating

Everyone that I dealt with was very professional and knowledgeable. I would recommend your dealership to all my friends and family. IT TRULY WAS A PLEASURE DOING BUSINESS WITH YOU. CARLOS MADE More

by MRLUMBERJACK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mary Gallagher, Obed Santiago

Jan 17, 2025

Executive Chevrolet responded

Thank you, Alex, for sharing about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Shaun Woodward General Manager

January 03, 2025

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Employee Rating

Every new car should have mats considering I’m a loyal customer bought 4 cars from there, I almost wanna give it back just because of that so not happy More

by DEEPUTNAM123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Woodward, Cerra Terrill-Rodriguez, Sarah Elliott , Daisy Chevy, Mary Gallagher

Jan 04, 2025

Executive Chevrolet responded

Hi Denise, Providing a positive experience is our top priority, and we're sorry that we failed here. Thank you for taking my call so I can resolve this issue. I will let you know when your new mats are in! Thank you! Best Regards, Shaun Woodward General Manager 203-493-5822

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