Carlos Villareal
Carlos Villareal at Precision Honda

Carlos Villareal | Page 2

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.7
134 Reviews

Dealership Experience

3 yrs, 1 mo

Industry Experience

3 yrs, 1 mo

4.7

134 Reviews

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134 Reviews of Carlos Villareal

April 18, 2026

Dealership Rating
Employee Rating

Great customer service, very friendly and welcoming staff, I’m able to schedule my maintenance service with my rep directly More

by NCC11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2026

Precision Honda responded

NCC11, Thank you for choosing Precision Honda and sharing your experience! We are so glad to hear you had a great experience with our team. Providing friendly, welcoming service and making scheduling easy and convenient are always our priorities. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

April 15, 2026

Dealership Rating
Employee Rating

It’s very unorganized and people are inattentive. The guy who helped me did not seem happy that I asked about the oil change coupon after the invoice was processed. Also, I have been to variety of Ho More

by anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 15, 2026

Precision Honda responded

anon, Thank you for choosing Precision Honda and sharing your experience! We are sorry to hear about your experience. This is not the level of service we strive to provide. We understand your frustration regarding the coupon process and the lack of attentiveness you encountered, and we apologize for making you feel unwelcome. Your comments are important to us, and we will address them with our team to improve both our communication and overall customer experience. We would like to reconnect with you and have a chance to make things better. Please reach out to me at 562- 204- 6083 my name is Sarah Garfias, Customer Relations.

April 12, 2026

Dealership Rating
Employee Rating

Good customer service overall. Very helpful and also very attentive. Easy process. Fast and quick More

by Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2026

Precision Honda responded

Santos, Thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear you had a smooth and efficient experience. Providing helpful, attentive service is always our goal, and we truly appreciate you taking the time to share your feedback. We look forward to assisting you again in the future!-Dennis Alejo GSM

April 08, 2026

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Employee Rating

Perfect turn around great and fast service. My service advisor carlos slash great and professional More

by sinalisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Precision Honda responded

sinalisco, Thank you for choosing Precision Honda and sharing your experience! We’re glad to hear you had a great experience with our fast turnaround and service. Carlos will be especially happy to know his professionalism made a positive impression. We truly appreciate your feedback and look forward to serving you again in the future!-Dennis Alejo GSM

March 23, 2026

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Employee Rating

Showed up to pick up my vehicle from service my rep was not in……no one wanted to help just looked at me waiting at the desk to pay and get my vehicle back from getting serviced More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alexander Heckman

March 20, 2026

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Employee Rating

Great experience from start to finish. The staff was helpful, transparent, and made the entire process smooth and stress-free. Highly recommend this dealership.” More

by IAMTHEDONAHP323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2026

Precision Honda responded

IAMTHEDONAHP323, Thank you for choosing Precision Honda and sharing your experience !We’re thrilled to hear that everything went smoothly from start to finish. Providing a transparent, stress free process is exactly what we strive for, and it’s great to know our team delivered that for you. We truly appreciate your recommendation and your trust in us. We look forward to assisting you again in the future!-Dennis Alejo GSM

March 13, 2026

Dealership Rating
Employee Rating

I had a great experience with the dealership. staff Carlos Villarreal was friendly, professional, and answered all of my questions without pressure. The process was smooth and straightforward, an More

by Fdg23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Villarreal

Mar 13, 2026

Precision Honda responded

Fdg23, thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear that Carlos Villarreal provided friendly, professional service and made the process smooth and comfortable for you. Our team always strives to create a straightforward, pressure-free environment, so it’s great to know that came through during your visit. We truly appreciate your recommendation and your trust in our dealership. -Dennis Alejo GSM

March 06, 2026

Dealership Rating
Employee Rating

Excellent service Robert was very polite and attentive He told me my car was gonna be ready in 2 hours and I was exactly 2 hours they provided me with ride back home super good service I would recommend More

by tleticia366117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Precision Honda responded

tleticia366117, thank you for choosing Precision Honda and sharing your experience ! We’re so glad to hear that Robert provided polite and attentive service and kept his promise on the timing of your vehicle. It’s great to know the ride home and overall service made your visit convenient and enjoyable. We truly appreciate your recommendation and look forward to helping you and your family again in the future!-Dennis Alejo GSM

February 26, 2026

Dealership Rating
Employee Rating

I have very happy with the service , my ac is finally working ….the agent was very professional and pleasant to work with More

by Dess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2026

Precision Honda responded

Dess, Thank you for choosing Precision Honda and sharing your experience! We are thrilled to hear your AC is working perfectly again. We are truly glad our agent provided professional and pleasant service. Please don’t hesitate to reach out if you ever need anything in the future. We look forward to seeing you again next time!-Dennis Alejo GSM

February 25, 2026

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Employee Rating

Love the new dealership the way the design is everything is well designed. My service advisor is Carlos Villarreal is an awesome and amazing service advisor always giving his best making sure my concerns an More

by doracervantes007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Precision Honda responded

doracervantes007, Thank you for choosing Precision Honda and sharing your experience! We are thrilled to hear that you love the design of our new dealership and had such a great experience. Carlos truly takes pride in providing thorough explanations and going above and beyond for his guests. We are grateful to have him on our team. We look forward to seeing you again next time!-Dennis Alejo GSM

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