Carlos Villareal
Carlos Villareal at Precision Honda

Carlos Villareal

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

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4.7
144 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

3 yrs, 4 mos

4.7

144 Reviews

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144 Reviews of Carlos Villareal

September 10, 2026

Dealership Rating
Employee Rating

Excellent service, always help me with my necessities and answer my questions Carlos is very professional and very attentive excellent customer service More

by Tleticia3679
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2026

Precision Honda responded

Tleticia3679, Thank you for choosing Precision Honda and sharing your experience! We’re so happy to hear that Carlos is always helpful, professional, and attentive to your needs. Providing great customer service and making sure all your questions are answered is what we strive for every day. We truly appreciate your continued trust and look forward to seeing you again!- Dennis Alejo GSM

August 21, 2026

Dealership Rating
Employee Rating

Once again, Carlos did a fantastic job communicating with me every step of the way when unexpected lights came on in my car mid-drive on the freeway. He checked every possible error code and minimized the ob More

by jnr082119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2026

Precision Honda responded

jnr082119, Thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear that Carlos took such great care of you and kept you informed every step of the way, especially during what was understandably a stressful situation. We’re glad he was able to thoroughly check the vehicle, identify the possible error codes, and provide you with the reassurance you needed. It means a lot to know that his communication and service have helped build your confidence in our service department. We truly appreciate your continued trust and business, and we’ll be sure to share your kind words with Carlos!-Dennis Alejo GSM

August 10, 2026

Dealership Rating
Employee Rating

Very good service, great customer service. Waiting time wasn’t bad, I have no complaints about my service More

by gabrielavalencia_30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2026

Precision Honda responded

gabrielavalencia_30, Thank you for choosing Precision Honda and sharing your experience ! We’re glad to hear you were happy with the service and that your wait time was reasonable. Providing great customer service and making sure our customers have a positive experience is always our goal. We truly appreciate your business!-Dennis Alejo GSM

July 27, 2026

Dealership Rating
Employee Rating

Very professional & very knowledgeable & helpful with all my questions. Thank you to Jeff the Porter. More

by Monique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff the Porter. Very helpful

Jul 28, 2026

Precision Honda responded

Monique, Thank you for choosing Precision Honda and sharing your experience ! We're thrilled to hear that Jeff provided such professional, knowledgeable, and helpful service while answering all of your questions. We'll be sure to share your kind words with him they'll mean a lot. We truly appreciate your support and look forward to serving you again!-Dennis Alejo GSM

July 27, 2026

Dealership Rating
Employee Rating

Carlos was very helpful and informative. The process of getting my car in and out was fast and simple. Love the deals the dealership is offering currently. More

by v6jimene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2026

Precision Honda responded

v6jimene, Thank you for choosing Precision Honda and sharing your experience ! We’re pleased to hear that Carlos provided helpful and informative service and made your visit quick and hassle-free. We’re also glad you’re enjoying the current offers from our dealership. We truly appreciate your business and look forward to welcoming you back for another great experience!-Dennis Alejo GSM

July 23, 2026

Dealership Rating
Employee Rating

Great staff and beautiful facility. Also love the oil and filter service cost, being so competitive. More

by markebrown01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2026

Precision Honda responded

markebrown01, Thank you for choosing Precision Honda and sharing your experience! We are delighted to hear you enjoyed our beautiful facility and had a great experience with our team. It is also wonderful to know you found our oil and filter service pricing to be competitive, we are committed to providing both exceptional service and great value. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

July 06, 2026

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Employee Rating

Very nice and welcoming staff. Friendly and accommodating. Location was very clean. Had a great experience overall More

by Jessalyn.lorena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2026

Precision Honda responded

Jessalyn.lorena, thank you for choosing Precision Honda and sharing your experience ! We're so glad to hear you had a great experience with us. It's wonderful to know our team made you feel welcome and that you found everyone to be friendly and accommodating. We're also happy that our clean and comfortable facility helped make your visit enjoyable.We truly appreciate your feedback and look forward to welcoming you back again soon!-Dennis Alejo GSM

July 05, 2026

Dealership Rating
Employee Rating

Was notified at my last service appointment that my vehicle had a recall. Couldn’t leave it that day to be looked at but made an appointment dropped it off and it was taken care of. Check in process wa More

by jwhit87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 24, 2026

Dealership Rating
Employee Rating

It’s always a pleasure to be serviced at Precision Honda! Ever since discovering Ernesto, I don’t go to anybody else. He explains things so you’re not left out of the loop and you understand what’s going on More

by joshuahcomunale
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Cabrera , Gihan Gutierrez

Jun 24, 2026

Precision Honda responded

joshuahcomunale, Thank you for choosing Precision Honda and sharing your experience! We're thrilled to hear that Ernesto has earned your trust and continues to provide the attentive, informative experience you deserve. He takes great pride in making sure our customers feel comfortable and informed throughout the service process, and your recognition means a lot. We'll be sure to share your feedback with Ernesto and the rest of our team. Thank you for your recommendation, and we look forward to serving you again for many years to come!-Dennis Alejo GSM

June 23, 2026

Dealership Rating
Employee Rating

They are helpful,very nice, building was really clean as I was waiting and the estimated time they gave me was on point More

by andrewpadilla616
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jun 23, 2026

Precision Honda responded

andrewpadilla616, Thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear that our team was helpful and friendly, and that you found our facility clean and welcoming while you waited. It's especially great to know that we met the estimated completion time we provided. We truly appreciate your feedback and look forward to serving you again in the future!-Dennis Alejo GSM

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