Carlos Villareal
Carlos Villareal at Precision Honda

Carlos Villareal

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

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4.7
149 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

3 yrs, 6 mos

4.7

149 Reviews

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149 Reviews of Carlos Villareal

October 29, 2026

Dealership Rating
Employee Rating

One of the worst experiences I ever had. Downey Honda World failed. I will advise all the public not to take their vehicle to Downey Honda World. A simple part at different Honda dealer cost More

by Torofinest1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 28, 2026

Dealership Rating
Employee Rating

Great service, fast and efficient, friendly staff and great communication nice clean lobby to wait in More

by NCC11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2026

Precision Honda responded

NCC11,thank you for choosing Precision Honda and sharing your experience! We’re so happy to hear that you had a great experience with our team. Providing fast, efficient service, friendly customer care, and clear communication is always our goal. We’re glad you enjoyed our clean and comfortable lobby as well. We truly appreciate your support and look forward to serving you again in the future!-Dennis Alejo GSM

October 26, 2026

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Service was fast and simple and the agent that helped me was very helpful and informative. More

by chaa6113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2026

Precision Honda responded

chaa6113, Thank you for choosing Precision Honda and sharing your experience ! We’re happy to hear that your experience was fast, easy, and hassle-free. It’s wonderful to know that our team member was helpful and informative throughout the process. We appreciate your business and look forward to providing you with excellent service again in the future!-Dennis Alejo GSM

October 12, 2026

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Great employees very honest employees and small staff is great have a wonderful day thanks More

by segurajuancarlos36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2026

Precision Honda responded

segurajuancarlos36, thank you for choosing Precision Honda and sharing your experience ! We’re happy to hear that our team made a positive impression with their honesty and excellent customer service. We take pride in treating our customers with care and making every visit a great experience. We truly appreciate your support and hope you have a wonderful day as well! We look forward to seeing you again at Precision Honda.-Dennis Alejo GSM

October 02, 2026

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Agent was. very professional. Waiting area and restrooms were clean. Atmosphere for everything was enjoyable More

by garcia1137
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2026

Precision Honda responded

garcia1137, Thank you for choosing Precision Honda and sharing your experience! We’re delighted to hear that you found our agent very professional and that our waiting area and restrooms were clean. We’re also happy that you enjoyed the overall atmosphere. We truly appreciate your feedback and look forward to welcoming you back again!-Dennis Alejo GSM

September 10, 2026

Dealership Rating
Employee Rating

Excellent service, always help me with my necessities and answer my questions Carlos is very professional and very attentive excellent customer service More

by Tleticia3679
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2026

Precision Honda responded

Tleticia3679, Thank you for choosing Precision Honda and sharing your experience! We’re so happy to hear that Carlos is always helpful, professional, and attentive to your needs. Providing great customer service and making sure all your questions are answered is what we strive for every day. We truly appreciate your continued trust and look forward to seeing you again!- Dennis Alejo GSM

August 21, 2026

Dealership Rating
Employee Rating

Once again, Carlos did a fantastic job communicating with me every step of the way when unexpected lights came on in my car mid-drive on the freeway. He checked every possible error code and minimized the ob More

by jnr082119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2026

Precision Honda responded

jnr082119, Thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear that Carlos took such great care of you and kept you informed every step of the way, especially during what was understandably a stressful situation. We’re glad he was able to thoroughly check the vehicle, identify the possible error codes, and provide you with the reassurance you needed. It means a lot to know that his communication and service have helped build your confidence in our service department. We truly appreciate your continued trust and business, and we’ll be sure to share your kind words with Carlos!-Dennis Alejo GSM

August 10, 2026

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Employee Rating

Very good service, great customer service. Waiting time wasn’t bad, I have no complaints about my service More

by gabrielavalencia_30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2026

Precision Honda responded

gabrielavalencia_30, Thank you for choosing Precision Honda and sharing your experience ! We’re glad to hear you were happy with the service and that your wait time was reasonable. Providing great customer service and making sure our customers have a positive experience is always our goal. We truly appreciate your business!-Dennis Alejo GSM

July 27, 2026

Dealership Rating
Employee Rating

Very professional & very knowledgeable & helpful with all my questions. Thank you to Jeff the Porter. More

by Monique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff the Porter. Very helpful

Jul 28, 2026

Precision Honda responded

Monique, Thank you for choosing Precision Honda and sharing your experience ! We're thrilled to hear that Jeff provided such professional, knowledgeable, and helpful service while answering all of your questions. We'll be sure to share your kind words with him they'll mean a lot. We truly appreciate your support and look forward to serving you again!-Dennis Alejo GSM

July 27, 2026

Dealership Rating
Employee Rating

Carlos was very helpful and informative. The process of getting my car in and out was fast and simple. Love the deals the dealership is offering currently. More

by v6jimene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2026

Precision Honda responded

v6jimene, Thank you for choosing Precision Honda and sharing your experience ! We’re pleased to hear that Carlos provided helpful and informative service and made your visit quick and hassle-free. We’re also glad you’re enjoying the current offers from our dealership. We truly appreciate your business and look forward to welcoming you back for another great experience!-Dennis Alejo GSM

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