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Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea | Page 4

Express Service

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
522 Reviews
4.8

522 Reviews

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522 Reviews of Carmen Alicea

October 17, 2025

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Employee Rating

Carmen was very helpful with my recall problem Everyone at the dealership are very courteous with everyone that goes there More

by MTXIQUES
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

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Nov 03, 2025

Williamson Cadillac responded

Carmen’s dedication and the courtesy of our team are what we strive for every day. Thank you for trusting us with your recall service.

October 16, 2025

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Employee Rating

Carman was very attentive and made sure my parts were ready when I dropped off my Tahoe for a quicker turnover. She was very informative and made sure I was aware of everything as it was happening. My ex More

by mikkiepnasty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

Williamson Cadillac responded

Carmen’s attention to detail and clear communication make all the difference—thank you for sharing your experience. We’re so glad your service was smooth and satisfying.

October 15, 2025

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Employee Rating

My experience has always been positive, all my service needs have been resolved within a reasonable time frame. More

by adelbeni
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

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Oct 17, 2025

Williamson Cadillac responded

We’re grateful for your continued confidence in our service team. It’s always our goal to resolve your needs promptly and thoroughly.

October 15, 2025

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Employee Rating

The agents are great,the service is very good and it's a good experience every time I come. More

by MR.WELLS,8O
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

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October 06, 2025

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Employee Rating

Exceptional performance from Carmen service manager and fast service plus clean sealer and great hordurbs More

by SCUBA2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Rojas

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Oct 06, 2025

Williamson Cadillac responded

Carmen and Cesar will be thrilled to know their attention to detail and hospitality left such a great impression. Thank you for recognizing the care and warmth they bring to every visit.

October 05, 2025

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Employee Rating

Everyone is very helpful. Also, service keeps you informed with your car status and approximate completion time. More

by KNIGHTSK1
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

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Oct 05, 2025

KNIGHTSK1 responded

Everyone is very helpful. Also, service keeps you informed with your car status and approximate completion time.

September 29, 2025

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Employee Rating

Friendly, fast service, efficient, great customer service! All my issues resolved In a timely manner. More

by MONICA MENDOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Varela

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Oct 03, 2025

Williamson Cadillac responded

Thank you, Monica! We're thrilled to hear everything was resolved quickly and efficiently. Your kind words mean a lot to our team—we’re always here to provide friendly, top-notch service!

September 14, 2025

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Employee Rating

Carmen is a great help she is always willing to help and leave the customer satisfied More

by AC7772021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2025

Williamson Cadillac responded

Thank you for recognizing Carmen’s dedication and for trusting us with your vehicle.

September 14, 2025

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Employee Rating

La atencion de Carmen. Maria fue excelete. Pero no quede satisfecha del servicio al carro More

by Irasema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2025

Williamson Cadillac responded

Gracias por destacar la atención de Carmen; lamentamos que el servicio al vehículo no haya cumplido con tus expectativas y tomamos tu comentario muy en serio.

September 13, 2025

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Employee Rating

Excelente ,la atencion el servicio los trabajadores todo es de primera calidad.Richard es un excelente trabajador More

by YURIT_FONSECA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Tony Martinez, Mike McKesson, Edgar Lacayo, Diana Garcia, Manuel Mundo, Yair Garrido, Julio Lopez

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Sep 15, 2025

Williamson Cadillac responded

Gracias por tu elogio, Yurit. Nos alegra saber que Richard y el equipo te brindaron una experiencia de primera.

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