Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea | Page 3

Express Service

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
526 Reviews
4.8

526 Reviews

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526 Reviews of Carmen Alicea

November 25, 2025

Dealership Rating
Employee Rating

Friendly and helpful service advisor. Waiting room well provisioned with snacks and beverages. Car wash after service More

by RAULFDEZ
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Nov 28, 2025

Williamson Cadillac responded

We’re glad Carmen made your visit friendly and helpful, and that the amenities added comfort to your wait. It’s wonderful to know you left with a clean car after service.

November 23, 2025

Dealership Rating
Employee Rating

Clean, friendly, and great service Carmen is the best and service members were great and very approachable. More

by Mikeymorell
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Nov 28, 2025

Williamson Cadillac responded

We’re delighted to hear Carmen and our team made your visit clean, friendly, and approachable. Thank you for recognizing their great service and for sharing your positive experience.

November 21, 2025

Dealership Rating
Employee Rating

Thanks Has made everything was on her hands to solve the problem. Stil has not be solved but we hope it will. More

by Spyros
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Nov 28, 2025

Williamson Cadillac responded

We appreciate Carmen’s efforts to assist you and regret the issue remains unresolved. Thank you for your patience—we’ll continue working toward a complete solution.

November 15, 2025

Dealership Rating
Employee Rating

As usual Carmen has exceeded her customer service experience. She's straightforward, listens and always make me feel at ease. More

by BLUMPKINS64
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Nov 28, 2025

Williamson Cadillac responded

We’re thrilled Carmen continues to exceed expectations with her attentive and straightforward approach. Thank you for sharing how she makes you feel at ease.

November 10, 2025

Dealership Rating
Employee Rating

It took 3 hours to do an oil change. I waited to long for my oil change for my truck More

by REINAPLUMBING
Recommend Dealer
No

Other Employees Tagged: Carmen Alicea

Nov 12, 2025

Williamson Cadillac responded

We’re sorry for the long wait during your oil change and appreciate your patience. Your feedback helps us improve our scheduling and service efficiency.

November 09, 2025

Dealership Rating
Employee Rating

The best Custumer service ! ! The best employees 100% the best prices !! I recommend It 100% More

by Yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Williamson Cadillac responded

Thank you for your enthusiastic recommendation! We’re proud to deliver top-tier service, pricing, and care every time.

November 03, 2025

Dealership Rating
Employee Rating

My experience at Williamson Cadillac was an awesome one. You guys took care of my recall and got my truck to me on record time.Thank you so much for the great service you provided. More

by Angel Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2025

Williamson Cadillac responded

We’re thrilled your recall service was handled efficiently and your truck returned on time. Thank you for your kind words and for trusting Carmen and our team.

November 01, 2025

Dealership Rating
Employee Rating

Excellent, efficient , friendly & fast service! My needs were immediately handled by my advisor Carmen Alicea although it was a busy Monday and I did not have an appointment! More

by Adelai
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Nov 03, 2025

Williamson Cadillac responded

Carmen’s ability to respond swiftly and thoughtfully, even on a busy day, is what sets her apart. Thank you for trusting us with your service needs.

October 29, 2025

Dealership Rating
Employee Rating

To whom it may concern: Williamson Cadillac has been around for quite some time. That alone speaks for itself, it's family owned and operated, which makes a huge difference. Thank you More

by bertcaddy1962
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Nov 03, 2025

Williamson Cadillac responded

Thank you for your thoughtful words and for recognizing the value of our family-owned roots. We’re proud to continue serving our community with care and tradition.

October 24, 2025

Dealership Rating
Employee Rating

I was actually there today 10/24/2025 and the service advisor who took care of me was amazing. More

by Cindy1234
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Nov 03, 2025

Williamson Cadillac responded

Thank you for your kind feedback, Cindy. It’s wonderful to hear your service advisor made such a strong impression. We look forward to welcoming you back again soon.

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