Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea | Page 3

Express Service

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
522 Reviews
4.8

522 Reviews

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522 Reviews of Carmen Alicea

November 10, 2025

Dealership Rating
Employee Rating

It took 3 hours to do an oil change. I waited to long for my oil change for my truck More

by REINAPLUMBING
Recommend Dealer
No

Other Employees Tagged: Carmen Alicea

Nov 12, 2025

Williamson Cadillac responded

We’re sorry for the long wait during your oil change and appreciate your patience. Your feedback helps us improve our scheduling and service efficiency.

November 09, 2025

Dealership Rating
Employee Rating

The best Custumer service ! ! The best employees 100% the best prices !! I recommend It 100% More

by Yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Williamson Cadillac responded

Thank you for your enthusiastic recommendation! We’re proud to deliver top-tier service, pricing, and care every time.

November 03, 2025

Dealership Rating
Employee Rating

My experience at Williamson Cadillac was an awesome one. You guys took care of my recall and got my truck to me on record time.Thank you so much for the great service you provided. More

by Angel Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2025

Williamson Cadillac responded

We’re thrilled your recall service was handled efficiently and your truck returned on time. Thank you for your kind words and for trusting Carmen and our team.

November 01, 2025

Dealership Rating
Employee Rating

Excellent, efficient , friendly & fast service! My needs were immediately handled by my advisor Carmen Alicea although it was a busy Monday and I did not have an appointment! More

by Adelai
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Nov 03, 2025

Williamson Cadillac responded

Carmen’s ability to respond swiftly and thoughtfully, even on a busy day, is what sets her apart. Thank you for trusting us with your service needs.

October 29, 2025

Dealership Rating
Employee Rating

To whom it may concern: Williamson Cadillac has been around for quite some time. That alone speaks for itself, it's family owned and operated, which makes a huge difference. Thank you More

by bertcaddy1962
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Nov 03, 2025

Williamson Cadillac responded

Thank you for your thoughtful words and for recognizing the value of our family-owned roots. We’re proud to continue serving our community with care and tradition.

October 24, 2025

Dealership Rating
Employee Rating

I was actually there today 10/24/2025 and the service advisor who took care of me was amazing. More

by Cindy1234
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Nov 03, 2025

Williamson Cadillac responded

Thank you for your kind feedback, Cindy. It’s wonderful to hear your service advisor made such a strong impression. We look forward to welcoming you back again soon.

October 23, 2025

Dealership Rating
Employee Rating

The dealership is a well oiled machine! . The staff made a difficult situation seem like it was no big deal. Thank you for your efficient services! I would recommend Williamson Cadillac with More

by MANGROVE03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Reyno

Nov 03, 2025

Williamson Cadillac responded

We’re thrilled our team made a challenging situation feel effortless. Thank you for your confidence and recommendation- it means a great deal to us.

October 22, 2025

Dealership Rating
Employee Rating

It was a fast and easy experience. Williamson Cadillac has been taking care of me for many years. Rolando has always been very attentive as well. More

by SJSANTI2001
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Nov 03, 2025

Williamson Cadillac responded

We’re grateful for your loyalty over the years and happy to hear Rolando continues to provide attentive service. Thank you for making us your trusted dealership.

October 21, 2025

Dealership Rating
Employee Rating

Tony Martinez always takes care of whatever my needs are. I called him for service and did not have an appointment but he said bring it in, he had me out in less then 1 hour. Great service Department! Keep u More

by JOHNALVAREZ55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Williamson Cadillac responded

Tony’s responsiveness and dedication are what set our service department apart. We’re grateful for your loyalty and glad we could get you back on the road quickly.

October 20, 2025

Dealership Rating
Employee Rating

The service team including Mike was super helpful and trustworthy. My daughter’s car needed a recall involving a potential wheel locking problem and they squeezed me in AND also did an oil change in les More

by Didi F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Valladares, Yair Garrido

Nov 03, 2025

Williamson Cadillac responded

We’re grateful you trusted us with your daughter’s vehicle and are glad we could resolve everything efficiently. Thank you for recognizing our team’s honesty and care—it means a lot.

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