Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea | Page 51

Express Service

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
526 Reviews
4.8

526 Reviews

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526 Reviews of Carmen Alicea

August 19, 2020

Dealership Rating
Employee Rating

Super nice experience every time we go for a service service adviser are really friendly this time was Carmen she was excellent and super friendly More

by Pattyjose1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

Aug 21, 2020

Williamson Cadillac responded

Patty, thank you for the awesome feedback! You're right, Carmen is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 17, 2020

Dealership Rating
Employee Rating

Sales rep was very helpful, patient and answered all my questions and very professional. and great overall service! Overall customer journey was great!! Recommend yes! More

by Evy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ahmed Rivery

Aug 19, 2020

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 14, 2020

Dealership Rating
Employee Rating

I have taken my GMC AT4 for service multiple times and it has been a great experience from drop off to pick up each time. More

by GENO872
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gomara

Aug 14, 2020

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! All the best, Jeff Rogers - jrogers@wagmiami.com

August 11, 2020

Dealership Rating
Employee Rating

Received excellent customer service from Carmen Alicea in Express Service! Was able to exceed my expectations with the quick turn around time so I can get in my way! Thanks again Mrs. Alicea More

by Alberto Santos
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

Aug 13, 2020

Williamson Cadillac responded

Hi Alberto and thanks for the great feedback! We're very happy that Carmen was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 07, 2020

Dealership Rating
Employee Rating

I just love Williamson Cadillac! From the Sales Department to the Service Dept and everything inbetween they provide the best Customer Service and care in town! More

by anamarie1219
Recommend Dealer
Yes

Other Employees Tagged: Beny Ledesma

Aug 11, 2020

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 06, 2020

Dealership Rating
Employee Rating

Excellent from the moment you drive in to the moment you leave ! Everyone goes out of their way to help you for what ever reason you are there ! Than you More

by NRUIZ10
Recommend Dealer
Yes
Aug 10, 2020

Williamson Cadillac responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 03, 2020

Dealership Rating
Employee Rating

Once again car was returned with dirty driver side seat and door. Very disappointed to note my last dealer review was not even considered. I expected so much better. More

by LATOUR_SANDRA_P
Recommend Dealer
Yes
Aug 05, 2020

Williamson Cadillac responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 24, 2020

Dealership Rating
Employee Rating

Carmen was very polite and helpful, she greeted with a nice smile and attitude and took care of me as soon as I got there. My service was completed in a timely manner. More

by JFMONTES
Recommend Dealer
Yes
Jul 28, 2020

Williamson Cadillac responded

Thank you for your great review! We're glad to have Carmen on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 24, 2020

Dealership Rating
Employee Rating

CourteousTried to please customerJob all doneSafety Courteous Tried to please customer Job all done Safety first by checking tire tread Car clean. I think washed but not sure as it rained More

by HOWARDWWALLACHMD
Recommend Dealer
Yes
Jul 28, 2020

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 22, 2020

Dealership Rating
Employee Rating

The service is great I have been going to Williamson for 12 years. I liked service set up better before. Skip was my service advisor and miss working with him More

by KATHYEVERGLADES
Recommend Dealer
Yes
Jul 23, 2020

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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