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Carmen Alicea
526 Reviews
526 Reviews
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526 Reviews of Carmen Alicea
October 15, 2020
Everything was done in a friendly and professional atmosphere. My only complaint is that when the mechanic reset the % of oil to read 100% he set it to read in metric. It took me some time when I go atmosphere. My only complaint is that when the mechanic reset the % of oil to read 100% he set it to read in metric. It took me some time when I got home to figure out how to set it to read US numbers. I'm sure it was just an oversight. I was in and out in a little over an hour. Quick service. More
by EFARRELL13
Verified Customer
October 11, 2020
Excellent service! Quality, puntuality, friendly! Congratulations! Special thanks to Angel Gonzalez, our focal point at Cadillac, who is always supportive. I am extremely happy with Cadillac! Congratulations! Special thanks to Angel Gonzalez, our focal point at Cadillac, who is always supportive. I am extremely happy with Cadillac! More
by SUSAN.KOEPKE
Other Employees Tagged: Angel Gonzalez
October 07, 2020
It's a great place, very friendly staff. This is my third escalade and i would never think of taking somewhere else. I recommend your dealership to anyone who's looking for a cadillac. third escalade and i would never think of taking somewhere else. I recommend your dealership to anyone who's looking for a cadillac. More
by jcalderin
Other Employees Tagged: Tony Martinez
October 02, 2020
It’s people that make an operation good or bad. Not the buildings not the furniture not the equipment on their own. The first impression is the sales person that greeds the customer. It is hard to remember buildings not the furniture not the equipment on their own. The first impression is the sales person that greeds the customer. It is hard to remember of any time that we felt so good as when we met Angel Gonzalez. With his assistance, buying again and again, service, support has been nothing but a pleasure. Everyone is fantastic in this dealership under Angel’s guidance and leadership. More
by TSITSEKLIS
Other Employees Tagged: Erik Fernandez, John Varela, Richard Loero, Tony Martinez , Mickey Barrios, Eddie DeArmas, Carlos Gomara, Angel Gonzalez, Skip Moosang
October 02, 2020
The service was excellent. Alfonso Robledo was in charge of my case and he was very efficient and corteus. The job was done on time and everything went very smooth. Thank you of my case and he was very efficient and corteus. The job was done on time and everything went very smooth. Thank you More
by LORETTASUSI
October 01, 2020
Carmen was excellent. She was polite, friendlyAnd very Carmen was excellent. She was polite, friendly And very helpful. She goes the extra mile to help. Thank You for having people like Carmen. A+++ Carmen was excellent. She was polite, friendly And very helpful. She goes the extra mile to help. Thank You for having people like Carmen. A+++ More
by JBARRO1217
September 23, 2020
Dealer it’s very clean . Well painted ., staff very friendly.,customer service 5 stars fast service ., waiting room great ., wile waiting you can have a coffee water and snacks friendly.,customer service 5 stars fast service ., waiting room great ., wile waiting you can have a coffee water and snacks More
by Wilmer
Other Employees Tagged: Erik Fernandez, John Varela, Tony Martinez, Stephanie Reyno, Rolando Pardo , Mickey Barrios, Eddie DeArmas, Carlos Gomara, Skip Moosang, Alfonso
September 16, 2020
Service good. But service advisor Carmen not wearing mask properly. Not all patrons wearing mask properly. No concern for others in light off CoVID 19 properly. Not all patrons wearing mask properly. No concern for others in light off CoVID 19 More
by DIANALST
Other Employees Tagged: Erik Fernandez
September 15, 2020
Excellent Service as usual, very prompt and professional, had to wait very little time to have the oil & filter changed, plus checked all liquids and rotated tires etc. professional, had to wait very little time to have the oil & filter changed, plus checked all liquids and rotated tires etc. More
by DSTERNENT
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