Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea | Page 50

Express Service

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
522 Reviews
4.8

522 Reviews

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522 Reviews of Carmen Alicea

October 02, 2020

Dealership Rating
Employee Rating

The service was excellent. Alfonso Robledo was in charge of my case and he was very efficient and corteus. The job was done on time and everything went very smooth. Thank you More

by LORETTASUSI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 05, 2020

Williamson Cadillac responded

Thank you for taking the time to write this review. We are pleased to hear that Alfonso was able to provide an efficient and overall positive experience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2020

Dealership Rating
Employee Rating

Carmen was excellent. She was polite, friendlyAnd very Carmen was excellent. She was polite, friendly And very helpful. She goes the extra mile to help. Thank You for having people like Carmen. A+++ More

by JBARRO1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2020

Williamson Cadillac responded

At Williamson Cadillac, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 25, 2020

Dealership Rating
Employee Rating

Es un lugar acogedor y sus trabajadores te brindan el mejor servicio que se pueda dar además las instalaciones son muy limpias se lo recomiendo More

by LAURALMIAMI2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2020

Williamson Cadillac responded

Muchas gracias, que tenga un día exelente! Sinceramente, Jeff Rogers - jrogers@wagmiami.com

Sep 28, 2020

Williamson Cadillac responded

Muchas gracias, que tenga un día exelente! Sinceramente, Jeff Rogers - jrogers@wagmiami.com

September 23, 2020

Dealership Rating
Employee Rating

Dealer it’s very clean . Well painted ., staff very friendly.,customer service 5 stars fast service ., waiting room great ., wile waiting you can have a coffee water and snacks More

by Wilmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, John Varela, Tony Martinez, Stephanie Reyno, Rolando Pardo , Mickey Barrios, Eddie DeArmas, Carlos Gomara, Skip Moosang, Alfonso

Sep 25, 2020

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 16, 2020

Dealership Rating
Employee Rating

Service good. But service advisor Carmen not wearing mask properly. Not all patrons wearing mask properly. No concern for others in light off CoVID 19 More

by DIANALST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Sep 17, 2020

Williamson Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 15, 2020

Dealership Rating
Employee Rating

Excellent Service as usual, very prompt and professional, had to wait very little time to have the oil & filter changed, plus checked all liquids and rotated tires etc. More

by DSTERNENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2020

Williamson Cadillac responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 19, 2020

Dealership Rating
Employee Rating

Super nice experience every time we go for a service service adviser are really friendly this time was Carmen she was excellent and super friendly More

by Pattyjose1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

Aug 21, 2020

Williamson Cadillac responded

Patty, thank you for the awesome feedback! You're right, Carmen is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 17, 2020

Dealership Rating
Employee Rating

Sales rep was very helpful, patient and answered all my questions and very professional. and great overall service! Overall customer journey was great!! Recommend yes! More

by Evy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ahmed Rivery

Aug 19, 2020

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 14, 2020

Dealership Rating
Employee Rating

I have taken my GMC AT4 for service multiple times and it has been a great experience from drop off to pick up each time. More

by GENO872
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gomara

Aug 14, 2020

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! All the best, Jeff Rogers - jrogers@wagmiami.com

August 11, 2020

Dealership Rating
Employee Rating

Received excellent customer service from Carmen Alicea in Express Service! Was able to exceed my expectations with the quick turn around time so I can get in my way! Thanks again Mrs. Alicea More

by Alberto Santos
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

Aug 13, 2020

Williamson Cadillac responded

Hi Alberto and thanks for the great feedback! We're very happy that Carmen was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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