Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea

Express Service

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
514 Reviews
4.8

514 Reviews

Write a Review

514 Reviews of Carmen Alicea

December 14, 2025

Dealership Rating
Employee Rating

As usual I got great service and I didn't have to wait long. I wouldn't have any one else even look at my vehicle. More

by MR.WELLS,8O
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

December 14, 2025

Dealership Rating
Employee Rating

As usual I got great service and I didn't have to wait long. I wouldn't have any one else even look at my vehicle. More

by MR.WELLS,8O
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

December 10, 2025

Dealership Rating
Employee Rating

Some of the communication was inconsistent. That's the reason i'm giving her a five, she was, however, very pleasant and attentive.When I had a question or something came up , that was inconsist More

by soniaslaughter
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Santos

December 06, 2025

Dealership Rating
Employee Rating

Excellent customer service. Service department excellent. This is my 4th GMC/cadillac vehicle and I bought all from Williamson because of their service department. More

by Rnaz57
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

December 03, 2025

Dealership Rating
Employee Rating

Informative, Superb customer service. She is always accommodating and has the best attitude and service More

by cariecasslo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 30, 2025

Dealership Rating
Employee Rating

She is the best service advisor The only reason why I keep coming to that dealership is because of her More

by CCASIMIR
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

November 25, 2025

Dealership Rating
Employee Rating

Carmen and everyone at the dealership were very helpful and courteous. It was a pleasure dealing with everyone. More

by MARIA.ALEXIS16
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julio Lopez

Nov 28, 2025

Williamson Cadillac responded

We’re glad Carmen and our staff made your experience pleasant and courteous. Thank you for recognizing their helpfulness and for choosing Williamson Cadillac.

November 25, 2025

Dealership Rating
Employee Rating

Friendly and helpful service advisor. Waiting room well provisioned with snacks and beverages. Car wash after service More

by RAULFDEZ
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Nov 28, 2025

Williamson Cadillac responded

We’re glad Carmen made your visit friendly and helpful, and that the amenities added comfort to your wait. It’s wonderful to know you left with a clean car after service.

November 23, 2025

Dealership Rating
Employee Rating

Clean, friendly, and great service Carmen is the best and service members were great and very approachable. More

by Mikeymorell
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Nov 28, 2025

Williamson Cadillac responded

We’re delighted to hear Carmen and our team made your visit clean, friendly, and approachable. Thank you for recognizing their great service and for sharing your positive experience.

November 21, 2025

Dealership Rating
Employee Rating

Thanks Has made everything was on her hands to solve the problem. Stil has not be solved but we hope it will. More

by Spyros
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Nov 28, 2025

Williamson Cadillac responded

We appreciate Carmen’s efforts to assist you and regret the issue remains unresolved. Thank you for your patience—we’ll continue working toward a complete solution.

1
...

Dealership Inventory (345 Vehicles)

new 2026 Cadillac LYRIQ car, priced at $63,520
2026 Cadillac LYRIQ
new
Celestial Metallic exterior
Automatic
All-wheel Drive
used 2024 Cadillac Escalade ESV car, priced at $91,895
2024 Cadillac Escalade ESV
used
Dark Moon Blue Metallic exterior
Automatic
Rear-wheel Drive
new 2025 Cadillac Escalade IQ car, priced at $151,009
2025 Cadillac Escalade IQ
new
Deep Space Metallic exterior
Unknown
All-wheel Drive
used 2021 GMC Yukon car, priced at $37,895
2021 GMC Yukon
used
Satin Steel Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Cadillac VISTIQ car, priced at $77,590
2026 Cadillac VISTIQ
new
Argent Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Cadillac LYRIQ car, priced at $63,520
2026 Cadillac LYRIQ
new
Stellar Black Metallic exterior
Automatic
Rear-wheel Drive