Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea | Page 2

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Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
526 Reviews
4.8

526 Reviews

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526 Reviews of Carmen Alicea

January 03, 2026

Dealership Rating
Employee Rating

Great service excellent communication. Williamson is not my regular local dealership and they treated me like it was, thank you!! More

by capt3915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Williamson Cadillac responded

We truly appreciate your review and are thrilled to know you had such a smooth experience with us.

January 02, 2026

Dealership Rating
Employee Rating

Carmen is great, the dealership is extremely backlogged though in service. They probably need some more mechanics, but I'm loyal and will continue to go to Williamson as I have for over 30 years. More

by IKREPS
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jan 09, 2026

Williamson Cadillac responded

Thank you for your kind review — we’re committed to delivering this level of service every time.

December 20, 2025

Dealership Rating
Employee Rating

Amazing service and amazing staff my go to for all my service needs. They always go above and beyond like no other dealership. More

by mikev11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Williamson Cadillac responded

Your positive review made our day — thank you for trusting us with your vehicle.

December 17, 2025

Dealership Rating
Employee Rating

Best customer service ever She is the best Advisor in will son Cadillac I ?? the place More

by RUBENB4
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jan 09, 2026

Williamson Cadillac responded

We’re so happy to hear you enjoyed your experience, and we appreciate you choosing us.

December 14, 2025

Dealership Rating
Employee Rating

As usual I got great service and I didn't have to wait long. I wouldn't have any one else even look at my vehicle. More

by MR.WELLS,8O
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jan 09, 2026

Williamson Cadillac responded

Your satisfaction means a lot to us, and we’re grateful you took the time to share your experience.

December 10, 2025

Dealership Rating
Employee Rating

Some of the communication was inconsistent. That's the reason i'm giving her a five, she was, however, very pleasant and attentive.When I had a question or something came up , that was inconsist More

by soniaslaughter
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Santos

Jan 09, 2026

Williamson Cadillac responded

We’re grateful for your feedback and happy to know you had a great visit with us.

December 06, 2025

Dealership Rating
Employee Rating

Excellent customer service. Service department excellent. This is my 4th GMC/cadillac vehicle and I bought all from Williamson because of their service department. More

by Rnaz57
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jan 09, 2026

Williamson Cadillac responded

We’re so happy to hear you enjoyed your experience, and we appreciate you choosing us.

December 03, 2025

Dealership Rating
Employee Rating

Informative, Superb customer service. She is always accommodating and has the best attitude and service More

by cariecasslo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Williamson Cadillac responded

We appreciate your thoughtful feedback and are glad your visit was a success from start to finish.

November 30, 2025

Dealership Rating
Employee Rating

She is the best service advisor The only reason why I keep coming to that dealership is because of her More

by CCASIMIR
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jan 19, 2026

Williamson Cadillac responded

Your review is incredibly motivating, and we’re happy to know our team exceeded your expectations.

November 25, 2025

Dealership Rating
Employee Rating

Carmen and everyone at the dealership were very helpful and courteous. It was a pleasure dealing with everyone. More

by MARIA.ALEXIS16
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julio Lopez

Nov 28, 2025

Williamson Cadillac responded

We’re glad Carmen and our staff made your experience pleasant and courteous. Thank you for recognizing their helpfulness and for choosing Williamson Cadillac.

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