Carmen Alicea
Carmen Alicea at Williamson Buick GMC

Carmen Alicea | Page 2

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.7
249 Reviews

Dealership Experience

11 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.7

249 Reviews

Write a Review

249 Reviews of Carmen Alicea

August 13, 2026

Dealership Rating
Employee Rating

Best service ever! Way above Bomnin Cadillac, the tech Jason fix the problem they could not fix at Bomnin cadillac because they have terrible service there. Carmen wa More

by manolin0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Williamson Buick GMC responded

We’re honored by your praise — thank you for calling our service the best and for recognizing Jason’s successful repair. We appreciate your confidence in our team.

August 13, 2026

Dealership Rating
Employee Rating

It took 3 hours to complete an oil change. The person in charge of my appointment was also late and left me sitting and waiting. I wasn’t offered any service updates and had to walk back to ch More

by Nevaehkipka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 19, 2026

Williamson Buick GMC responded

Thank you for sharing your experience — we’re sorry for the long wait and lack of updates during your oil change. We appreciate your feedback and will work to improve communication and timeliness.

August 05, 2026

Dealership Rating
Employee Rating

Great experience buying my GMC; thanks Brandon Sánchez, Anthony, and Carmen for the excellent service." More

by Liliana.saavedra1957
Recommend Dealer
Yes

Other Employees Tagged: Brandon Sánchez y Anthony

Aug 06, 2026

Williamson Buick GMC responded

Thank you for choosing us for your GMC purchase — we’re thrilled Brandon, Anthony, and Carmen made your experience exceptional.

June 16, 2026

Dealership Rating
Employee Rating

Todo muy bien en atención y calidad , profesionales cmo siempre recomendado sin dudas al mejor nivel More

by ERNESTOARIAS79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

Jun 22, 2026

Williamson Buick GMC responded

Nos llena de satisfacción saber que nuestro equipo cumplió con sus expectativas.

June 12, 2026

Dealership Rating
Employee Rating

Service and staff always friendly and helpful! Professional in all procedures and explain in detail any problems. Dealership organized and very clean. More

by JRFMB07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Mckesson

Jun 22, 2026

Williamson Buick GMC responded

Thank you for your wonderful feedback; we’re delighted your visit was such a success.

May 29, 2026

Dealership Rating
Employee Rating

Maintenance was quick and free first time. Walked in with no appointment great service.Happy More

by JBATISTA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Williamson Buick GMC responded

We’re thrilled to know your visit left you feeling confident and well cared for.

May 29, 2026

Dealership Rating
Employee Rating

Muy bueno,buen trato y solución a tu problema del carro,un personal por excelencia More

by MAHOGANYJONES25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Williamson Buick GMC responded

Apreciamos enormemente tus palabras y nos alegra saber que tu experiencia fue excepcional.

January 16, 2026

Dealership Rating
Employee Rating

Quick and friendly customer focused customer first a feeling that customers matter not for just a requirement More

by Lwmcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2026

Williamson Buick GMC responded

We truly appreciate your review and are delighted that our service left you feeling well taken care of.

December 27, 2025

Dealership Rating
Employee Rating

This dealership was helpful when I had an issue with broken headphones. They gave me a replacement for free. More

by MEAGS0313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Williamson Buick GMC responded

Thank you for your kind review — we’re committed to delivering this level of service every time.

December 20, 2025

Dealership Rating
Employee Rating

The staff is super friendly and attentive. They care about thr customers. The attention and ongoing communication is perfect and the dealership is very service entered More

by soniaslaughter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Santos

Jan 19, 2026

Williamson Buick GMC responded

We’re grateful for your support and pleased to hear that our team took great care of you.

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