Carmen Alicea
Carmen Alicea at Williamson Buick GMC

Carmen Alicea | Page 14

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
232 Reviews

Dealership Experience

11 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

232 Reviews

Write a Review

232 Reviews of Carmen Alicea

April 07, 2022

Dealership Rating
Employee Rating

Professional service in a comfortable atmosphere while you wait. Alphonso is super professional and honest. More

by Sandramrico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Alvarez, Alfonso Robleto

Apr 08, 2022

Williamson Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Juan Santos Service Director juans@wagmiami.com

April 01, 2022

Dealership Rating
Employee Rating

The service was amazing! I greatly appreciate you all. See you all next time. Thanks! More

by PSB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Robleto

Apr 04, 2022

Williamson Buick GMC responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

April 01, 2022

Dealership Rating
Employee Rating

Very helpful and car was ready on a timely manner even with electronic shortages. Didn’t buy my car on this dealer but will make sure that my next purchase will be at this dealership! More

by renato.marin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2022

Williamson Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

March 29, 2022

Dealership Rating
Employee Rating

They always do their best to get me in and out quickly. The service employees are exceptional More

by flutterflyzkiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Mar 30, 2022

Williamson Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

March 24, 2022

Dealership Rating
Employee Rating

When I pulled in no line! Indoors I found mike McKenna, at counter, signed up for oil change (easy) and he answered some questions I had re: the car info on the steering whee More

by ANCHORMARINEOFMIAMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Chambers

Mar 25, 2022

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

March 23, 2022

Dealership Rating
Employee Rating

Punctual and great service costumer service and waiting room too and Carmen great and greet us right in time More

by mercy820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2022

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 16, 2022

Dealership Rating
Employee Rating

William Cadillac gave me superior service on my 2021 Escalade, very friendly and superb service, I will definitely go back in the future. More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Mar 17, 2022

Williamson Buick GMC responded

We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of our team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 28, 2022

Dealership Rating
Employee Rating

nice service team. couple hours for an oil change seems long but they were busy More

by jie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2022

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 24, 2022

Dealership Rating
Employee Rating

Service managers are very courteous, Eric always provides his recommendations about Vehicle care and what should be done to extend the longevity of my Vehicle. More

by felixvidal13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Feb 28, 2022

Williamson Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Juan Santos Service Director juans@wagmiami.com

February 21, 2022

Dealership Rating
Employee Rating

Always great service and attention to customers. Agents are very attentive and always welcoming with pastries and coffee. Thats a plus for me!🙌🏼 More

by DANIANAMEDINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Feb 23, 2022

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

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