Dealership Experience
11 yrs, 5 mos
Languages Spoken
English
Spanish
232 Reviews
Write a Review232 Reviews of Carmen Alicea
June 20, 2022
Excellent costumer service ,nice persons,excellent dealer my best recommendations ,for my the best gmc in miami my best recommendations ,for my the best gmc in miami More
Other Employees Tagged: Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang
June 08, 2022
This is the BEST dealer👍 The service is outstanding. . But the only thing I was disappointed was that I had never paid for maintenance for oil change and tire rotation for my lease and this time I had t . But the only thing I was disappointed was that I had never paid for maintenance for oil change and tire rotation for my lease and this time I had to pay almost $100 😩 More
May 30, 2022
Terrible service. Rude people with attitudes. Could not fix my CTSV . Had to take it to Braman Cadillac to get problems corrected. Dont waste your time with this dea Rude people with attitudes. Could not fix my CTSV . Had to take it to Braman Cadillac to get problems corrected. Dont waste your time with this dealer onve they sell you a car you are on your own for service and repairs. More
Other Employees Tagged: John Varela , Alfonso Robleto
May 14, 2022
This is rhe worst place ever. went in to get an oil change and check for a leak and left with a fuel pump problem.went in with no problem and came out with my car hesitatin to star went in to get an oil change and check for a leak and left with a fuel pump problem.went in with no problem and came out with my car hesitatin to start.awful More
Other Employees Tagged: Rolando Pardo
May 09, 2022
Excelente . Outstanding customer services from the phone to transportation attachment . I will be doing my car services in the futuro . Outstanding customer services from the phone to transportation attachment . I will be doing my car services in the futuro . More
Other Employees Tagged: Richard Loero, Rolando Pardo, Stephanie Reyno
April 26, 2022
Dealer damages car then takes almost a year to replace the damaged part. Was called into only be told they ordered the wrong part for the car. Finally almost a year later get a call that the part is avail the damaged part. Was called into only be told they ordered the wrong part for the car. Finally almost a year later get a call that the part is available. Was told the repair would be an hour and a half and two and half hour no follow up. Approach someone to ask about car and was advised the the car has been ready. No one called to inform me that the car was ready. No loaner was offered despite the dealer being the cause for the damage. More
April 19, 2022
I have used the same salesman for many years and I was so pleased that I highly recommended him to all my friends and family members pleased that I highly recommended him to all my friends and family members More
Other Employees Tagged: Guillermo Farinas
April 19, 2022
Rolando Pardo is beyond words professional, caring and just overall AMAZING!!!!!! He got the job done! just overall AMAZING!!!!!! He got the job done! More
Other Employees Tagged: Rolando Pardo
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