Carmen Alicea
Carmen Alicea at Williamson Buick GMC

Carmen Alicea | Page 13

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.7
248 Reviews

Dealership Experience

11 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.7

248 Reviews

Write a Review

248 Reviews of Carmen Alicea

October 04, 2022

Dealership Rating
Employee Rating

This dealership was very prompt in business very knowledgeable took very good care of me had no problem I receive a loaner The work was done in a Timely fashion thank you for your help More

by copyist_scented_0w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Oct 06, 2022

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

October 01, 2022

Dealership Rating
Employee Rating

The services provided, as always are the best, very professional, respectful and caring, thanks you. More

by Maria E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Reyno, Juan Santos , Tony

Oct 04, 2022

Williamson Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

Oct 02, 2022

Maria E responded

The best dealer in Miami!

Oct 02, 2022

Maria E responded

Work with customers is a daily challenge, Williamson Cadillac takes it very serious, they deserve an above and beyond prize! Thank you 😊

September 30, 2022

Dealership Rating
Employee Rating

Excellent services The technician was so professional All the personal was very friendly and professional More

by rsandra220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Williamson Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Sincerely, Juan Santos Service Director juans@wagmiami.com

September 15, 2022

Dealership Rating
Employee Rating

Responsive polite helpful and Carmen in service and Anthony in sales are excellent I am happy More

by GATORSTM1
Recommend Dealer
Yes

Other Employees Tagged: Anthony Figueredo

Sep 16, 2022

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 09, 2022

Dealership Rating
Employee Rating

Dealer was punctual followed up on my service parts that needed to be ordered were ordered and I was called and notified when they were available very seamless and easy to get car serviced More

by Joe10951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2022

Joe10951 responded

Great job

September 08, 2022

Dealership Rating
Employee Rating

Mr Ricardo Robinson HAD NO manners, Customers should be Threaded in a courteous and Respectful way. Very disappointed with Mr. Robinson service. More

by ANGELMAESTRE1
Recommend Dealer
Yes

Other Employees Tagged: Bruno Zayas, Ricardo Robinson

Sep 09, 2022

Williamson Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 27, 2022

Dealership Rating
Employee Rating

Great customer service. Fast and efficient overall always happy when I go there to get anything done to my car. The loaner service department is the best as well. More

by MCARBALLES
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 30, 2022

Williamson Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

August 16, 2022

Dealership Rating
Employee Rating

Very personal and efficient service writer and other as well. Will highly recommend WILLIAMSON CADILLAC More

by IGDREALTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beny Ledesma

Aug 18, 2022

Williamson Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Juan Santos Service Director juans@wagmiami.com

August 09, 2022

Dealership Rating
Employee Rating

excellent service, super good service and very friendly, and waiting there with your hot coffee make my date More

by dmra73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gomara, The coffee lady

Aug 11, 2022

Williamson Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Juan Santos Service Director juans@wagmiami.com

August 05, 2022

Dealership Rating
Employee Rating

Professional and prompt service. Service writer was fantastic and exceeded all expectations. Repairs executed quickly More

by aclay128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

...
13
...

Dealership Inventory (418 Vehicles)

new 2026 GMC Canyon car, priced at $43,650
2026 GMC Canyon
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2026 GMC Canyon car, priced at $44,145
2026 GMC Canyon
new
Dune exterior
Automatic
Rear-wheel Drive
new 2026 GMC Sierra 2500 car, priced at $93,059
2026 GMC Sierra 2500
new
Glacier White exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $58,345
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Rear-wheel Drive
used 2025 Cadillac Escalade ESV car, priced at $88,890
2025 Cadillac Escalade ESV
used
Galactic Gray Metallic exterior
Automatic
Rear-wheel Drive
new 2027 Buick Enclave car, priced at $53,285
2027 Buick Enclave
new
Ebony Twilight Metallic exterior
Automatic
Front-wheel Drive