"Service Above and Beyond "
Although my wife and I only live a half mile from Spartan Toyota in Lansing, Michigan, we drive 68 morning miles one way to Dunning Toyota in Ann Arbor, Michigan. The service at Dunning is truly exceptional. The service personnel are extremely professional and above all very courteous. They are honestly concerned about customer satisfaction. I especially thank the Service Manager, Doug Balogh, for his constant attention to service details.
"Great car purchase experience"
Carol Stanley made the purchase simple and convenient. She found the car I was looking for and got the deal done. I will be looking for Carol when I purchase my next car.
"Always fair and take care of everything!"
Been purchasing Toyotas from Duning and specifically Carol Stanley for many years. We are probably on at least 20 cars now! We have lost count!
They are always very helpful and cross all t's and dot all the i's! We wouldn't think of going anywhere else! It truly is like family at Duning!
"Carol Stanley is my favorite"
Carol Stanley is amazing! She has been selling Toyota's for over 30 years. She can tell you all about the changes that occured over the years while catching you up on today's technology. If you want a salesperson that has knowledge and grace selling you a car, then you ask for Carol. She truly makes the Dunning Difference.
"Painless car purchase"
- converted skeptical buyer
I worked with Sales Associate Carol Stanley. I wasn't sure which RAV4 version I wanted, and Carol helped me look at each one and figure out which version had the most things on my "wish list". She guided me through the purchase process to make it "glitch free". Meanwhile, people kept stopping by her desk to introduce themselves and congratulate me on my new car. When I picked up the car, she showed me all the nuances and how to work everything.
"10th Toyota Purchase"
- Thomas Moors
I have bought cars from Dunning dating back to their days in Ypsilanti. It has consistently been a great dealership. Carol Stanley is at the top of a short list of useful, honest and intelligent sales people. As an attorney with 33 years experience I have come to understand who is best to do business with.
"Quality customer care"
- John and Anna
We had an amazing experience with Dunning purchasing our first car. We were helped by Carol Stanley an experienced sales lady. She has over 30 years of experience. She really took care of us and helped us make a choice. With a limited budget we wanted the best deal for a used car. We almost did not go back to Dunnings after our first visit but Carol was persistent, kept regular contact with us and finally able to get us one car. Our final dealing was with Beth who also was good.
""Dunning is the only Dealership to consider.""
When I moved to Ann Arbor in the 80's I checked out the Dunning dealership. It appeared to have everything I needed,.including an excellent Service department. In the intervening years the company has re-located and expanded considerably BUT it has consistently retained it's friendly and very personal service. More than 30 years later, I'm still a happy and satisfied customer.
My sales person throughout this time has been the INCOMPARABLE Carol Stanley!
She is extremely knowledgeable as to the features of every car in the showroom and gives expert advice when it comes to making a final selection.Carol has infinite patience, answering questions in great detail and is always available to address any situation that might arise. I don't need to call Carol - she checks in with me on a regular basis to make sure that all is well and that I'm happy with my purchase. She is great!
The service department is also excellent.The 'team' is always courteous and thorough, keeping you 'informed' throughout the servicing procedure and offering expert advice as to the best ways that you can maintain your vehicle at it's optimal performance level.
The Dunning family members (Joel and Zach) are always to be found there and are readily available to talk with customers.
Dunning is MY dealership and I wouldn't consider going elsewhere.
"The best place with the best personnel"
I have owned various Toyota models for the past 35 years - I have purchased them all from Dunning (when it was still in Ann Arbor) and the majority have been purchased through Carol Stanley. Bright, efficient and is willing to take the time to explain everything about the model I wanted to purchase. She is a class act with an encyclopedic knowledge of her product. Can't ask for a better representative for Dunning and for Toyota. Carol is a keeper!!
"Great service by Toyota. Carol Stanley is wonderful!"
- Darth Vader Gordon
I have really appreciated the service offered by Dunning Toyota. Carol Stanley is excellent and has helped multiple times. Regular car service also Excellent! This is a wonderful place and I would recommend this to anyone. Dave Gordon