Caroline Combs

Customer service is always excellent from the time you drive up to through the time you drive away. drive up to through the time you drive away. More

by Monique Verified Customer Verified Customer

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Nice service department with professional quality workmanship performed on my BMW's. Will continue to have my vehicles serviced there. workmanship performed on my BMW's. Will continue to have my vehicles serviced there. More

by VALERIEMALATESTA Verified Customer Verified Customer

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Professional, accommodating Professional staff, great communications on service performed and updates I'm out of words communications on service performed and updates I'm out of words More

by JWEBBFISHER Verified Customer Verified Customer

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Caroline was very professional during my last visit and I’m looking forward to working with her again in the future I’m looking forward to working with her again in the future More

by scottmyan Verified Customer Verified Customer

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Great service. Kept my car an extra day so I couldn't pick it up for 2 days, but fortunately I couldn't drive my husband's car to work Kept my car an extra day so I couldn't pick it up for 2 days, but fortunately I couldn't drive my husband's car to work More

by lisamari424 Verified Customer Verified Customer

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I had a flat tire and Caroline and the team @ West Chester BMW replaced it with little notice and a sense of urgency. I’m very appreciative of the consistent service and support. Chester BMW replaced it with little notice and a sense of urgency. I’m very appreciative of the consistent service and support. More

by Steve Mapa Verified Customer Verified Customer

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They're just awesome! They've been working with me since I got my new car and have been nothing but helpful. Super quick to respond, keeps me updated, and just all around They've been working with me since I got my new car and have been nothing but helpful. Super quick to respond, keeps me updated, and just all around a great team! More

by cnj20944 Verified Customer Verified Customer

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Would not hesitate to recommend them Very professional and kept me informed Very happy with them and kept me informed Very happy with them More

by Josh.blumental Verified Customer Verified Customer

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Caroline is great ! She went above and beyond for me. I will come back to this dealer again. She went above and beyond for me. I will come back to this dealer again. More

by pappasvalante Verified Customer Verified Customer

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I just filled out a lengthy (240 plus words) very positive review of my service experience at West Chester BMW on Saturday January 17, 2026 but at the very end you asked to verify my email and the s positive review of my service experience at West Chester BMW on Saturday January 17, 2026 but at the very end you asked to verify my email and the system would not let me give you my correct email so here it is: Wenwenlee48@gmail.com. Can you please verify you receive this message and my review? Thanks. More

by Wendy Pieper Verified Customer Verified Customer

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