Caroline Combs
Caroline Combs at BMW of West Chester

Caroline Combs

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
171 Reviews

Dealership Experience

6 yrs, 3 mos

4.9

171 Reviews

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171 Reviews of Caroline Combs

March 28, 2026

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Employee Rating

Everyone is very courteous and friendly and gets the job done in a fashionable time. Always a pleasant experience coming to Otto's.. More

by Ttrn290369
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

March 28, 2026

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Employee Rating

The staff in the service department was very helpful and efficient. The waiting area was very clean and the hot chocolate was delicious! More

by myspy11
Service Price Transparency
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Recommend Dealer
Yes

March 27, 2026

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All staff were friendly and professional. Caroline got us set up with a loaner since our vehicle had to be in for a few days. She kept us updated consistently throughout the process. I've bee More

by E.SCHLEUSNER
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

March 25, 2026

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I had a great experience with BMW of West Chester, thanks to the excellent service from Caroline Combs. She was professional, responsive, and made the entire process seamless. Her attention to detail and cu More

by Marcelo Fasano
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Recommend Dealer
Yes

March 24, 2026

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I was very pleased with my visit Caroline Combs and the rest of the staff were professional and friendly. I recommend this dealership 💯 More

by renny213l.75
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Recommend Dealer
Yes

March 24, 2026

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I just stopped in without a scheduled appointment to just have someone check the crack in my windshield. Not only did they check it. They explained to me the process of fixing the problem and then offered to More

by renny213l.75
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

March 24, 2026

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Employee Rating

Very professional. Felt welcomed. Job done right, first time. I have no hesitation in recommending them. More

by V900004
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Recommend Dealer
Yes

March 23, 2026

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They were very good. They were very informative. They were let me know exactly what was wrong with the car. Caroline was great getting my car in on a timely matter and ge More

by NOREENLYONS1226
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

March 23, 2026

Dealership Rating
Employee Rating

Caroline was great! Caroline was great! Caroline was great! Caroline was great! Caroline was great! More

by Cec
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

March 20, 2026

Dealership Rating
Employee Rating

Caroline was a pleasure to work with, friendly, professional and helpful, and an outstanding representative for your BMW of West Chester. This was my first car inspection at the dealership and was More

by PMK
Service Price Transparency
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Recommend Dealer
Yes
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