Caroline Combs

Everyone is very courteous and friendly and gets the job done in a fashionable time. Always a pleasant experience coming to Otto's.. done in a fashionable time. Always a pleasant experience coming to Otto's.. More

by Ttrn290369 Verified Customer Verified Customer

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The staff in the service department was very helpful and efficient. The waiting area was very clean and the hot chocolate was delicious! efficient. The waiting area was very clean and the hot chocolate was delicious! More

by myspy11 Verified Customer Verified Customer

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All staff were friendly and professional. Caroline got us set up with a loaner since our vehicle had to be in for a few days. She kept us updated consistently throughout the process. I've bee Caroline got us set up with a loaner since our vehicle had to be in for a few days. She kept us updated consistently throughout the process. I've been to BMW of West Chester multiple times and have always had a positive experience. More

by E.SCHLEUSNER Verified Customer Verified Customer

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I had a great experience with BMW of West Chester, thanks to the excellent service from Caroline Combs. She was professional, responsive, and made the entire process seamless. Her attention to detail and cu to the excellent service from Caroline Combs. She was professional, responsive, and made the entire process seamless. Her attention to detail and customer-focused approach truly stood out. Communication was clear and efficient from start to finish. I highly recommend working with her. More

by Marcelo Fasano Verified Customer Verified Customer

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I was very pleased with my visit Caroline Combs and the rest of the staff were professional and friendly. I recommend this dealership 💯 rest of the staff were professional and friendly. I recommend this dealership 💯 More

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I just stopped in without a scheduled appointment to just have someone check the crack in my windshield. Not only did they check it. They explained to me the process of fixing the problem and then offered to have someone check the crack in my windshield. Not only did they check it. They explained to me the process of fixing the problem and then offered to take my vehicle in for service the same day. was very pleased with my visit. Caroline Combs is the best! More

by renny213l.75 Verified Customer Verified Customer

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Very professional. Felt welcomed. Job done right, first time. I have no hesitation in recommending them. Felt welcomed. Job done right, first time. I have no hesitation in recommending them. More

by V900004 Verified Customer Verified Customer

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They were very good. They were very informative. They were let me know exactly what was wrong with the car. Caroline was great getting my car in on a timely matter and ge They were very informative. They were let me know exactly what was wrong with the car. Caroline was great getting my car in on a timely matter and getting it fixed. Most importantly my concern was getting back-and-forth to work and they were able to get me a loaner, which I appreciated very much More

by NOREENLYONS1226 Verified Customer Verified Customer

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Caroline was great! Caroline was great! Caroline was great! Caroline was great! Caroline was great! Caroline was great! Caroline was great! Caroline was great! Caroline was great! More

by Cec Verified Customer Verified Customer

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Caroline was a pleasure to work with, friendly, professional and helpful, and an outstanding representative for your BMW of West Chester. This was my first car inspection at the dealership and was professional and helpful, and an outstanding representative for your BMW of West Chester. This was my first car inspection at the dealership and was happy with how smoothly the process worked and it was completed in the estimated time! More

by PMK Verified Customer Verified Customer

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