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Caroline Combs
Caroline Combs at BMW of West Chester

Caroline Combs | Page 18

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
178 Reviews

Dealership Experience

6 yrs, 4 mos

4.9

178 Reviews

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178 Reviews of Caroline Combs

June 17, 2024

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Employee Rating

I did not know it was not Otto’s anymore. staff was polite and helpful. Ease of dropping off and picking up after service. I like the was the technician gives avisual and audia report on t More

by emullray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi

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Jun 18, 2024

BMW of West Chester responded

We are delighted to hear you continued to be so pleased with the performance of our service team as we move forward as BMW of West Chester!

June 14, 2024

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Employee Rating

Great experience. Phil was great- very knowledgeable about the product and was easy to deal with. More

by jeffdonovan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil

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Jun 17, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the knowledgeable purchase experience delivered by Phil! Many thanks from all of us here at BMW of West Chester!

June 11, 2024

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Employee Rating

Appreciated they were able to schedule me promptly. All aspects of my service were professionally handled. More

by mlfe279B
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Jun 11, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the professional performance of our service team. Many thanks from all of us here at BMW of West Chester!

June 07, 2024

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Employee Rating

Prices for parts and labor are astronomical. I can't afford to have cars repaired at this service center. More

by STRNGPLKR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
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Jun 07, 2024

BMW of West Chester responded

As consumers ourselves we certainly understand the desire to contain the cost of repairs and maintenance to the most reasonable degree possible. When your service needs require the expertise of our factory trained technicians using genuine BMW parts with a 2 year unlimited mileage warranty we can offer an excellent value for you.

May 19, 2024

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Employee Rating

I've been buying cars and having them serviced at BMW of West Chester for 25 years and it's always been top notch. Caroline Combs explains everything very well and kept me right up to date on progress. Well More

by KLEYLEIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2024

BMW of West Chester responded

Thank you for your wonderful endorsement of the assistance delivered by Caroline and our team over the years. We are delighted to hear you have continued to be so pleased. Many thanks again from all of us here at BMW of West Chester!

May 17, 2024

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Employee Rating

I already did this so I’m not going to do it again. Thank you More

by culbersn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2024

BMW of West Chester responded

Thank you for choosing BMW of West Chester!

May 17, 2024

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Employee Rating

Great service all around! The Team is friendly and professional, I highly recommend this dealership to anyone. More

by lthompson12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney, Wilmer Rodriguez, Melissa Gibson, Bill Cosenza, Frank Adinolfi, Joseph Fritz, Joe Izzi, Heather Deritis , Harold Harris

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May 20, 2024

BMW of West Chester responded

Thank you for your wonderful endorsement of the friendly and professional performance of our team here at BMW of West Chester!

May 10, 2024

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Employee Rating

Caroline is so nice to work with. She is easy to talk to, and gets answers to my questions. More

by chrissyralston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 13, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the informative service experience facilitated by Caroline. Many thanks from all of us here at BMW of West Chester!

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