Dealership Experience
6 yrs, 10 mos
Industry Experience
6 yrs, 10 mos
Languages Spoken
English
478 Reviews
Write a Review478 Reviews of Caroline Fletcher
July 07, 2026
Always been pleased in the past. Paperwork shows 3 suggested "fail" items with recommended replacement (filters) - I was not asked or told about these - I saw in the paperwork when I Paperwork shows 3 suggested "fail" items with recommended replacement (filters) - I was not asked or told about these - I saw in the paperwork when I got home and that a text message had been sent while I was at dealership, but my phone was off. Why didn't someone ask me? I was sitting right there. Now I will need another appointment and trip in to have these changed. Very disappointing. More
June 30, 2026
The service department is always efficient and very upscale. Communication with the customer is excellent. The sales department seems to be busy every time Im there and folks are not just looking. I’ll upscale. Communication with the customer is excellent. The sales department seems to be busy every time Im there and folks are not just looking. I’ll certainly purchase my next Toyota from here. More
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