Dealership Experience
20 yrs, 11 mos
Languages Spoken
English
268 Reviews
Write a Review268 Reviews of Carrie Brown
July 28, 2021
Arman Was very helpful, Informative, and very personable. I always enjoy visiting Mini of St. Louis they have a great team, and great cars! couldn’t ask for more. I always enjoy visiting Mini of St. Louis they have a great team, and great cars! couldn’t ask for more. More
Other Employees Tagged: Dustin Summers , Mark Conn, Arman Dzafic, Derek Johnson, Kyle Moyers, Mary Silver, Neil Westfall
July 26, 2021
Mini of St. Louis is one of the best mini dealerships for service. I had no idea how high the level of service is at Mini of St. Louis. After the experience we had at a mini dealer in flordia just to get a t service. I had no idea how high the level of service is at Mini of St. Louis. After the experience we had at a mini dealer in flordia just to get a tire replaced on vacation. I now know the level of excellence provided by Mini of St. Louis is due to the highly trained and caring employees. More
Other Employees Tagged: Arman Dzafic, Todd Feuerhaken, Mary Silver, Neil Westfall
July 22, 2021
Arman and the entire Service team at Mini of St. Louis are fantastic and well worth the long drive for me. Every team member I have spoken with, including the porters and service technicians, have been ex are fantastic and well worth the long drive for me. Every team member I have spoken with, including the porters and service technicians, have been extremely friendly. I appreciate the quick response times and open communication. They don’t talk down to women like so many other dealerships, and worked with me to save money even though they had no obligation to. I look forward to working with them for the foreseeable future. More
Other Employees Tagged: Kate Bryan, Arman Dzafic, Mary McDonnell
July 19, 2021
My vehicle was having issues that I just could not figure out. Arman and his team throughly reviewed the vehicle for a few days because of different error codes and a persistent check engine light coming on. out. Arman and his team throughly reviewed the vehicle for a few days because of different error codes and a persistent check engine light coming on. Instead of rushing through to temporarily fix the issue(s), Arman and his team thoroughly checked the vehicle, solved every problem as they came along, tested the vehicle by driving it to ensure nothing else would pop up as an error, and after making sure everything was 100% okay, informed me all of the stressful issues were taken care of. Even though it took about 5 business days to fix (not because of lack of trying, just troubleshooting), Arman offered a loaner vehicle, his time, and energy to resolve the problem. He kept in contact with me every day and helped me feel less stressed over this heavy situation. He communicated wonderfully, and I would rather wait a week to make sure *everything* was resolved than constantly fix something only to show back up to the dealership multiple times. He and the team were great! More
Other Employees Tagged: Arman Dzafic
July 13, 2021
Arman, as well as the entire Mini organization, is a straight shooter. He has always given the facts, and provided good options. What’s more, Arman has a genuine sense of care about his work. I highly r straight shooter. He has always given the facts, and provided good options. What’s more, Arman has a genuine sense of care about his work. I highly recommend this dealership. More
Other Employees Tagged: Dustin Summers , Arman Dzafic, Todd Feuerhaken, Mary McDonnell, Mary Silver, Neil Westfall
June 29, 2021
All of the employees I encountered made me want to do business here and nowhere else I had a problem and great results. Thanks will be back business here and nowhere else I had a problem and great results. Thanks will be back More
Other Employees Tagged: Arman Dzafic, Frank who worked on my car is outstanding. He really cares and I can’t thank him enough.
June 14, 2021
Check-in is a breeze with Carrie. Communication is always very good with Arman and team. I feel my car gets top notch attention to keep it in great premium running condition. always very good with Arman and team. I feel my car gets top notch attention to keep it in great premium running condition. More
Other Employees Tagged: Arman Dzafic
June 13, 2021
The dealership is always clean and the people are always friendly, helpful and deliver what they say they will I'm glad I made the decision to purchase here. friendly, helpful and deliver what they say they will I'm glad I made the decision to purchase here. More
Other Employees Tagged: Mark Conn, Arman Dzafic, Mary Silver
June 01, 2021
I always receive top notch service from the moment I walk in the door to the second I leave Mini of St. Louis. Arman is always there to greet me and knows exactly what needs to be done with my (very beloved) in the door to the second I leave Mini of St. Louis. Arman is always there to greet me and knows exactly what needs to be done with my (very beloved) Mini Cooper. If Arman is busy, Todd promptly welcomes me and gets everything started so I can be on my way in a timely manner. Everyone I've encountered at Mini of St. Louis has been courteous, kind, nice to interact with and knowledgeable. I am happy to know that when I need to add service or repair of my car to the to-do list, it will be a pleasant experience. Thanks very much! More
Other Employees Tagged: Mark Conn, Arman Dzafic, Todd Feuerhaken, Mary Silver

